Nail 1st

+1 573-616-1805

1922 Missouri Blvd, Jefferson City, MO 65109 United States of America

Open Today: -

Quick Facts About Nail 1st

Nail 1st place has several strengths mentioned in the comments. Firstly, many customers appreciated the attentive and gentle service provided by the technicians. Lee, in particular, was mentioned for his careful and considerate approach, especially when dealing with a customer's nerve issues. This shows that the salon staff are trained to be sensitive to their customers' needs and provide a relaxing experience. Additionally, the atmosphere of the salon was described as wonderful and calm, enhancing the overall experience for the customers. It is important for a nail salon to create a welcoming ambiance to make customers feel comfortable during their visit.

Another strength of Nail 1st place is the durability of their nail treatments, specifically the dip powder applications. One customer mentioned that their dip powder lasted over a month without looking too chipped or cracked, demonstrating the longevity of the product. This is a positive aspect because it indicates that Nail 1st place uses high-quality products and provides a service that customers can rely on.

Customers also mentioned that the salon has a patient and caring approach, accommodating special needs or requirements. One customer praised the staff for their ability to handle a special needs child and still deliver the desired results. This showcases the salon's ability to cater to a diverse range of customers and ensure that everyone feels welcome and satisfied.

Unfortunately, there are also weaknesses mentioned in the comments that Nail 1st place should address. One customer reported experiencing teasing from a technician due to the condition of their cuticles. While this incident was a one-time occurrence, it is important for the salon to address such behavior and ensure that all technicians adhere to professional standards. Customer satisfaction and comfort should be a top priority, and any form of teasing or disrespectful behavior should not be tolerated.

Additionally, there were complaints regarding the quality of service provided by certain technicians. One customer mentioned that their daughter's nails were not done as requested, with the acrylics being shaped differently and the gel polish being rough in places. Another customer stated that their technician did not understand their preferences and kept pushing additional services, leading to frustration. These instances highlight the need for consistent quality control among all technicians and effective communication with customers to ensure their desired outcomes are met.

Furthermore, a complaint was made regarding a price discrepancy and a misunderstanding of the requested service. The customer expected a dipped manicure but received acrylics instead, indicating a breakdown in communication. It is important for the salon to ensure clear communication with customers to avoid misunderstandings and to provide accurate pricing information to avoid any surprises or discrepancies.

In conclusion, Nail 1st place has several strengths including attentive service, a welcoming atmosphere, durable nail treatments, and a patient and caring approach. However, there are weaknesses that need to be addressed, such as inconsistent service quality, teasing behavior, and miscommunication regarding requested services and pricing. By addressing these weaknesses and improving the overall customer experience, Nail 1st place can further enhance its reputation and ensure customer satisfaction.

Best TL Reviews

Lee did my pedicure and I walked away feeling so refreshed and happy! He took his time and was gentle with the massage, especially when he noticed me flinch as I have nerve issues. He was funny and all around wonderful. This was my first time there but I will be requesting him from now on. The atmosphere was wonderful and calm. I have a condition where I pass out randomly and made sure to let them know it could happen and there was zero judgement. I felt very safe and relaxed. I will definitely be back!! ????????????

I get nails done to prevent picking at my fingers. I get dip powder on my natural nails and I've had it last for over a month without looking too chipped/cracked, besides growth. This is my most recent, had it for a week and a half, now. UV activated.

Please be warned that if your cuticles are torn up from biting/picking, you might get teased by your technician. Only had that happen once, but it was my first time and almost deterred me from going back. That tech has not done my nails since. Every other experience has been good.

They are always so patient and caring, my daughter is special needs and moves alot. And every time they nail whatever she wants.

My daughter and I called ahead to see if they had availability for a full set and a dip powder manicure and we were told to come right in. They got us in immediately but the gentlemen that did mine and my daughters nails did a horrible job! She asked for long, black coffin acrylics, but her nails are basically square. The gel polish is rough in places and her acrylics are still bumpy. I got dip powder. After being cut by the aggressive nail filing, I asked to have two nails fixed that were still bumpy. I was told that the problem was my nail bed and the nail tech proceeded to talk trash while he was fixing the two nails. It was a complete waste of $140.

???????? Nail Slay, as usual ! ???????? Got me in and out, great service, great price, great experience!

This place was way to pushy with the up sell! And I could not understand the technician at all which felt, quite honestly, purposeful. I told her what I wanted when I sat down and she keep asking if I wanted this and that and to add stuff, it was super frustrating. I was with my mom and we went in to have a lovely and fun experience. The water to soak was not hot, it was kinda lukewarm (gross!). Terrible 'massage' on hands/wrist and feet/lower legs all around - literally felt rushed and inattentive. They charge top dollar but do not provide top dollar service. I will not go here again.

Love this place. First time going, I travel with work and was way behind on getting nails done. Extremely pleased with my experience. So talented and the design I received was EXACTLY like the picture. I will return when working in Jeff City. Thank you guys!

Results are fantastic but the cost was 35 more than quoted. And I asked for dipped but got acrylics. Happy but disappointed it wasn't what I asked for.