Nailpro & Spa

+1 661-729-6245

1987 W Ave L, Lancaster, CA 93534 United States of America

Open Today: -

Quick Facts About Nailpro & Spa

Their prices are a bit high, $50 for a regular set of acrylic nails, but the staff is friendly and respectful, which is a strength. The staff is also attentive to handicapped individuals, ensuring their safety and comfort during the service. However, there are some notable weaknesses mentioned in the comments. One customer had a negative experience with the owner, who was disrespectful and rude. They were also unhappy with the requirement to pay in cash and the refusal to provide service if payment was not made before the service was done. This suggests a lack of flexibility and customer service. Another customer mentioned that the salon has become rude and unprofessional after the pandemic, with no receptionist and an insistence on cash-only payments, which goes against CDC guidelines. On the other hand, there are positive comments as well. One customer highly recommends the salon, mentioning the exceptional service received during a gel pedicure and gel manicure. They appreciated the caring and friendly nature of the family that runs the salon, as well as the competitive prices. Another customer mentions that they have been going to the salon for over two years and have been satisfied with the service. They did mention a recent change in the salon's behavior, but it is unclear if this change was related to the pandemic or other factors. Overall, the strengths of Nailpro & Spa place are the friendly and respectful staff, the attentiveness to handicapped individuals, and the positive experiences with the quality of their work. These strengths contribute to creating a welcoming and comfortable atmosphere for customers. On the other hand, the weaknesses include rude and disrespectful behavior from the owner, the requirement for cash-only payments, and a recent decline in professionalism. These weaknesses may lead to negative experiences and customer dissatisfaction. In terms of pricing, while some customers believe the prices are reasonable, others find them to be high, especially compared to other salons. This suggests that Nailpro & Spa place may not be the most affordable option for some customers. In conclusion, Nailpro & Spa place has both strengths and weaknesses. The friendly and respectful staff, as well as their attentiveness to handicapped individuals, are definite strengths. However, the rude and disrespectful behavior from the owner, the insistence on cash-only payments, and the decline in professionalism are weaknesses that may impact the overall customer experience. The pricing, although some find it reasonable, may be considered high by others.

Best TL Reviews

Although the pricing was high, 50 dollars for a regular set of acrylic nails, the staff was very friendly and respectful. With the economy the way it is, this price would be reasonable.

My sister is handicapped and the man who applied her nails was very attentive, so she wouldn't fall or roll back in her chair. In the end, she got her desired medium length nails, he did a fantastic job, and she loved them. I thought it was all well worth it.

Very disrespectful staff/owner. I walked in and he immediately asked if I had cash for the service. I told him I only had a card. He rudely told me that they don’t have a machine right now. I will never give my business to these rude and disrespectful people. Take your business elsewhere.

Refuse to do my service because I refuse to pay before the service was done. This was my first time here and I honestly walked in feeling like I’ll give this shop a try. Extremely rude and the guy that was doing my nails told the lady to stop on my feet. I’m walking out with nothing done. But at least I’ll be able to spend my money where I can relax and know that I’m getting what I paid for. NEVER GO HERE Their LAZY

I was recommended by someone on a FB group I'm in to come here. I don't splurge and get my nails done very often, I actulally haven't got them done since June 2020. I'm currently 8 months pregnant and have very dry cracked heals. Lam did my Gel pedicure and made such a difference!!! I also am going to take maternity pictures in 2 days and Tina did my Gel Manicure. I have short nails with small nail beds and she gave me acrylic that looked like my own nails!! The service I recieved here was so wonderful and I would say the best place I ever have gone to! Not only was the family that works here so truly friendly they show they actually care about their clients, and giving the best at a very great price!! I HIGHLY RECOMMEND COMING HERE!!

We have been going to this salon for over two years and have been faithful customers, before the pandemic they were nice and professional but things have changed. I had an appointment for today and they were extremely rude. There was no receptionist, they would just yell at you from across the room. They wanted me to sign in and freaked out when I didn’t use hand sanitizer before touching their nasty pen. When we booked an appointment they did not mention that they were only accepting cash, which the CDC guidelines do not recommend.

They also increased their pedicure prices and I doubt the service is any better.

I always love going here. I really only had a slightly negative experience once which I can look past. They are always very attentive, make sure my massage chair is always on, and the prices are very fair compared to other salons I've been to. I went to one up I the "bay area" which charged DOUBLE and it was simply awful. No appointment necessary but helpful if you have one. You can get out of this salon with a pedi to include a tip for around $26. Enjoy!

Every time I go in they do my nails and I love them! They are thin and look like they are actually my nails! They also last a really long time! The service is excellent not a really long wait time and the people are super nice!! No complaints from me:)

They always due a great job and they're fast!