Quick Facts About New Haven
New Haven Place has received a range of comments, both positive and negative. In order to analyze the strengths and weaknesses of the place, let's break down the comments.
Starting with the strengths:
1. Delicious food: Multiple comments mention that the food at New Haven Place is delicious. The positive feedback indicates that the restaurant excels in creating tasty dishes.
2. Friendly and attentive staff: Commenters mention that the staff at New Haven Place are kind and wear masks, which is particularly important during the COVID-19 pandemic. This indicates that the staff is both friendly and responsible.
3. Quick service: According to one comment, the food came quickly. This is a positive attribute as it shows that the restaurant prioritizes efficiency and promptness in serving their customers.
4. Lovely setting: One comment appreciates the lovely setting of the cafe, indicating that the ambiance and atmosphere of the place are pleasant.
5. Clean and spacious environment: Another comment highlights the cleanliness and spaciousness of New Haven Place. This is important as it contributes to a comfortable and enjoyable dining experience.
6. Afternoon tea service: A comment mentions that the afternoon tea served for a private party was enjoyable. This suggests that New Haven Place offers a good selection of nice food for special events.
Now, let's consider the weaknesses:
1. Inconsistent greeting: One comment mentions that they were not greeted upon arrival. This indicates that there may be some inconsistency in the level of service provided by the staff.
2. Small portion size: One commenter found their dish to be small in size. This suggests that New Haven Place may not offer generous portions to their customers, which could be a drawback for those looking for a more substantial meal.
3. Lack of breakfast options: A negative comment highlights that New Haven Place no longer caters to breakfast, despite the commenter waiting and ordering at the appropriate time. This indicates that the restaurant may have limited options for breakfast, which could disappoint potential customers.
4. Low-quality fry-up: One negative comment criticizes the regular fry that was served, mentioning that the egg was too hard and the sausage and bacon were subpar. This suggests that the quality of certain menu items may not meet expectations.
5. Reliance on self-service: A commenter notes that customers have to place their order at the till and then wait for it to be brought down to them. This self-service style may not be preferred by all customers who may prefer traditional table service.
Based on the comments, New Haven Place has several strengths, including delicious food, friendly staff, quick service, and a pleasant setting. However, there are also some weaknesses, such as inconsistent greeting, small portion sizes, limited breakfast options, low-quality fry-ups, and the reliance on self-service. These weaknesses could potentially impact the overall dining experience for customers. It's essential for New Haven Place to address these weaknesses in order to further improve and provide a consistently exceptional dining experience for their customers.
Best TL Reviews
Leckeres essen nur zu empfehlen
Lovely, homely restaurant. Staff were really nice and good at wearing masks. You place an order up at the till which is then brought down to you. The food came really quickly and was delicious! Hot chocolate was really good also. Highly recommend.
Busy cafe with plenty of seating in a lovely setting however was not greeted upon arrival with a few waitresses walking past me. The lady that took my order and another lady from the kitchen was pleasant. The food was nice but found my dish a bit on the small size. Coffee was yum. Lots of traybakes and scones to choose from, the temptation is there!!
The chilli chicken big bowl of love is unbeatable. Comes with thin air fried type potatoes and , sweet chilli sauce and cheese. Just what you need on a cold day
Popped in for a cup of tea with a friend. Service was great and the atmosphere was lovely. It's very clean and spacious and relaxing environment. They also sell second hand books so I managed to get a few bargins as well
Afternoon tea served for private party was delivered well. Overall nice place and good choice of nice food
If you're thinking of going to this place for breakfast, think twice. Queued for 16 minutes eventually getting in and was ordering on the stroke of 12 only to be told that WE are no longer catering for breakfast. Customers are always right; not here!! If a place doesn't treat you right somewhere else will. Off to Vibe then!!
Very poor, regular fry and Americano came to £8.60 ish. Egg was so hard the yolk actually crumbled, and the sausage ( I'm being kind here describing it as a sausage), was only matched by the forlorn piece of bacon. Better places about imho, and its not even table ordering
Place Pictures
New Haven Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Fast service
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Coffee
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Healthy options
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Kids' menu
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Organic dishes
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Catering
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
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