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Cross Inn

+44 1443 223431
Main Rd, Cross Inn, Llantrisant, Pontyclun CF72 8AZ United Kingdom of Great Britain and Northern Ireland
Open Today: 12:00 PM - 12:00 AM

Quick Facts About Cross Inn

Strengths:
1. Delicious menu: The pub offers an excellent menu, providing a variety of options for customers. This is a strength as it caters to different tastes and preferences, ensuring that there is something for everyone.
2. Good value: The pricing of the menu items is considered to be very good, making it affordable for customers. This is a strength as it attracts more people, especially families who are looking for a budget-friendly dining experience.
3. Helpful and professional staff: The staff at Cross Inn Place are commended for their helpfulness and professionalism. This is a strength as it enhances customer satisfaction and creates a positive dining experience.
4. Cosy traditional pub: The pub is described as cosy and traditional, creating a warm and welcoming atmosphere. This is a strength as it appeals to customers who enjoy a traditional pub setting.
5. Top-class cask ale: Cross Inn Place is known for its cask ale, which is considered to be of top quality. This is a strength as it attracts ale enthusiasts and adds to the overall appeal of the pub.
6. Excellent location: The pub is praised for its location, indicating that it is conveniently situated. This is a strength as it makes it easily accessible for customers, increasing the likelihood of attracting more people.
7. Good service: The staff are described as polite, attentive, and friendly, highlighting the good service provided at the pub. This is a strength as it contributes to a positive overall experience for customers.
8. Vegetarian options: The pub offers a delicious sweet potato and spinach curry, catering to vegetarians. This is a strength as it shows the pub's commitment to providing options for all dietary needs.
9. Good portions: The portions of food, specifically rice and chips, are mentioned to be of good size. This is a strength as it ensures customers receive value for their money and feel satisfied after their meals.
10. Sunday lunch recommendation: The Sunday lunch at Cross Inn Place is highly recommended, implying that it is a standout dish. This is a strength as it can attract customers specifically looking for a satisfying Sunday lunch experience.
Weaknesses:
1. Unfriendly bar personnel: One comment suggests that the bar staff were not friendly or welcoming. This is a weakness as it can negatively impact the customer's experience and perception of the pub.
2. Noise and parking issues: A comment mentions dissatisfaction with parking and noise issues caused by the pub. This is a weakness as it indicates a potential problem with neighborly relations and customer comfort.
3. Lack of smiles from staff: Another comment points out that the bar staff did not smile, which may have affected the customer's impression of the pub. This is a weakness as it can create an unwelcoming atmosphere and detract from the overall experience.
4. Using car park as a seating area: The comment suggests that the pub is using the car park as a seating area, which may be seen as an inconvenience or disruption by some customers. This is a weakness as it potentially compromises the comfort and convenience of both customers and neighbors.
In conclusion, Cross Inn Place has several strengths, including a delicious menu, good value, helpful and professional staff, a cosy traditional pub atmosphere, top-class cask ale, an excellent location, good service, vegetarian options, good portions, and a Sunday lunch recommendation. However, there are also weaknesses, such as unfriendly bar personnel, noise and parking issues, lack of smiles from staff, and the use of the car park as a seating area. Overall, the strengths of the pub outweigh the weaknesses, but addressing the weaknesses could further improve the customer experience and satisfaction.


Best TL Reviews

Had a delicious family meal to celebrate my mother's 75th birthday. Excellent menu and very good value served by very helpful and professional staff. Lovely cosy traditional pub with top class cask ale.
Lovely pub,excellent location, Decent Real Ale,let down by the Bar personal, it doesn't take that much to smile, even if its fake,didn't get one today,maybe it was a difficult Saturday Afternoon, Cheers,K
Great curry night on Wednesday's. As a vegetarian the sweet potato and spinach curry was superb. Good portions of rice or half and half chips and a tasty Nan Bread.
Lovely pub, staff polite and attentive. Food was cooked perfectly
Great little pub, great service good atmosphere good beer tidy food
A proper pub, great atmosphere and fantastic owners! Highly recommend the Sunday lunch ❤️
Lovely afternoon in the cross inn llantrisant, excellent friendly service, drinks and sharing platters, would definitely recommend!
Can't stand the place they expect the neighbours to tolerate the parking noise and they should put a fence all the way round now they are using the CAR PARK as a seating area.

Place Pictures

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Cross Inn Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Alcohol
  • Beer
  • Wine
Amenities
  • Toilets
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Planning
  • Accepts reservations
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 02:00 AM - 11:00 PM
Tuesday 02:00 AM - 11:00 PM
Wednesday 02:00 AM - 11:00 PM
Thursday 02:00 AM - 11:00 PM
Friday 12:00 PM - 12:00 AM
Saturday 12:00 PM - 12:00 AM
Sunday 02:00 AM - 11:00 PM

How to go there

Location