Golden Star

+44 1289 331238

4 Walkergate, Berwick-upon-Tweed TD15 1DB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Star

The comments provided offer insights into the strengths and weaknesses of Golden Star Place. In analyzing these comments, it is evident that Golden Star Place has several strengths that contribute to customer satisfaction. These strengths include the quality of the food, the portion sizes, the prompt and efficient delivery service, and the value for money. However, there are also weaknesses that are highlighted, such as occasional mistakes with orders, inconsistent quality of certain menu items, and poor customer service.

Starting with the strengths, one customer is highly impressed with the meal delivered to their Haven site, describing it as beautiful and expressing regret that they are leaving the next day. This positive sentiment is further supported by a recommendation to others. Another customer appreciates the delicious Chinese sweet and sour chicken balls, chicken chow main, and barbecue spare ribs. This indicates that the food at Golden Star Place is generally tasty and enjoyable. Furthermore, a different customer commends the size of the portions, mentioning the receipt of ten huge chicken fillets instead of sweet and sour chicken balls, indicating that customers can expect generous servings. The quick delivery service to a caravan park is also praised, demonstrating efficiency on the part of the restaurant. Additionally, one customer is pleasantly surprised to receive free prawn crackers with their order, suggesting that Golden Star Place goes the extra mile to please customers.

Despite these strengths, there are some weaknesses that emerge from the comments. One customer mentions that their rice was incorrect, suggesting occasional mistakes in order preparation. Similarly, another customer mentions that the quality of the chips has been disappointing in their last two orders. This indicates that Golden Star Place may face consistency issues with certain menu items, potentially affecting the overall dining experience for customers. Another weakness highlighted is poor customer service. One customer reports waiting for 20 minutes without being acknowledged by the woman behind the till, and they note that other customers had been waiting for over two hours for their orders. This lack of attention and acknowledgement can lead to frustration and dissatisfaction among customers.

In conclusion, Golden Star Place possesses several strengths that contribute to customer satisfaction, including the quality and taste of the food, generous portion sizes, quick delivery service, and value for money. However, there are weaknesses that need improvement, such as occasional mistakes with orders, inconsistency in the quality of certain menu items, and poor customer service. By addressing these weaknesses, Golden Star Place can enhance the overall dining experience for its customers and further solidify its strengths.

Best TL Reviews

Delivered to the Haven site, the meal

Was beautiful it’s a shame we’re going home tomorrow, I would highly recommend

It's not too bad. But did get our rice wrong ????

Really lovely Chinese sweet & sour chicken balls and chicken chow main

Barbecue spare ribs.

Very good takeaway food, even got free prawn crackers, certainly not disappointed

Usually food is really nice, however last 2 times of ordering the chips have been terrible. No taste and had to leave most of them. Very disappointing. Rest of food was lovely.

Massive portions, quick delivery to caravan park and really tasty food. Ordered sweet and sour chicken balls but actually received 10 huge chicken fillets!! Also highly recommend the salt and pepper chips.... Delicious ????????????

We where in 2 minds about ordering from here because of the mixed reviews. We pleased we tried golden star as it was delicious! My partner is a chef and is picky about his food we went for the new item 164a and we where really impressed with it and will definitely be ordering again before we go back home great service, great value for money and great food golden star deffo deserves 5 stars

Woman behind the till ignored me for 20 minutes after repeatedly trying to get her attention. The people there had been waiting over 2 hours for their orders. I understand they're busy but at least acknowledge your customers.