New York Deli

+44 1296 695812

Shopping Centre, Friars Square, Aylesbury HP20 2SP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About New York Deli

Strengths:

1. Delicious food: Multiple comments highlight the delicious coffee, hotdogs, brunch, and other menu items. This indicates that the New York Deli place excels in creating tasty dishes that customers enjoy.

2. Quick service: One comment specifically mentions that the food came out quickly, suggesting that the deli has improved in terms of service speed. This is important for customer satisfaction as people often appreciate prompt service, especially during lunchtime.

3. Cleanliness and good vibe: Another comment mentions that the place was clean and had a good vibe. This indicates that the deli pays attention to maintaining cleanliness and creating a pleasant atmosphere, which can contribute to a positive dining experience.

4. Friendly staff: Comments mention that the staff is pleasant and that the owner, Andrew, went above and beyond to customize orders and provide great service. Friendly and accommodating staff can contribute to a positive customer experience and encourage repeat visits.

5. Attention to detail: One comment specifically mentions the attention to detail in terms of customizing the brunch order. This indicates that the deli takes customer preferences seriously and goes the extra mile to deliver a personalized and delicious meal.

Weaknesses:

1. Past slow service: While one comment mentions that the service was quick, another comment mentions past experiences with slow service. This suggests that the deli may have had issues with slow service in the past, which could have affected customer satisfaction and loyalty.

2. Hair found in food and poor customer service: One customer had a negative experience where they found hair in their food and received poor customer service when they tried to address the issue. This indicates a serious lapse in quality control and customer service and can greatly impact the customer's perception of the deli.

3. Disappointing breakfast experience: Multiple comments mention disappointing experiences with breakfast items, particularly the Eggs Benedict and ciabatta. This suggests that the deli may not excel in creating consistently high-quality breakfast dishes, which can be a letdown for customers who expect a delicious and satisfying breakfast.

4. Lack of Philly steak: One comment expresses disappointment at the deli replacing the Philly steak on the menu with New York chicken. This suggests that the deli may have made a poor decision by removing a popular item from the menu, potentially affecting customer satisfaction and loyalty.

In conclusion, the New York Deli place has several strengths, including delicious food, quick service, cleanliness, a good vibe, and friendly staff. However, there are also weaknesses to consider, such as past issues with slow service, hair found in food, poor customer service, disappointing breakfast experiences, and the removal of a popular menu item. Addressing these weaknesses and consistently delivering on the strengths can help the deli maintain and enhance its reputation among customers.

Best TL Reviews

This is an excellent place. The coffee and hotdogs are absolutely delicious. They have been a bit slow on service in the past, but this clearly isn’t the case anymore as the food came out very quickly. The place was also clean and had a good vibe. I’d recommend this place.

Wonderful little cafe. Staff are pleasant and the drinks are lovely, food looks great too although didn’t eat this time around. Will return again when next in the area.

Absolutely gorgeous place, people and food. We had the Deli Brunch, 10.45£ and it was absolutely scrumptious. Andrew, the owner, took the order from us and when we asked if they had any savoury, spicy options, he offered to liven up the brunch with harbenero chillies. He gladly substituted the tomatoes with Potato rosti, which was divine and the fried eggs to scrambled eggs...

Now what we got served was

1. Harbenero flavoured delightful fluffy and creamy scrambled eggs.

2. The most delicious, savoury, perfectly cooked handmade sausage patties.

3. The most crispy, tasty bacon this side of the Atlantic.

4. Yumm Potato rostis

5. Perfectly sautéed Mushrooms

6. Baked beans

7. Fresh smashed avacados, none of the tired blackish avacados you see elsewhere here.

8. Large, delicious ciabatta with butter.

8. And out of his own initiative, mayo mixed with harbenero which we had with the rosti and boy it was amazing.

9. A perfectly made latte, part of the breakfast.

The absolute attention to detail and the way the food was lovingly customized and served has warmed both our hearts and tummies. A brilliant pre birthday brunch I would say. I really craved a delicious breakfast and I was blessed with this one ...Thanks Andrew! Fans for life. ????

PS - Did I mention how gorgeous the place itself is?! It's beautiful.

Found hair in my food, tried to tell the worker polite and quietly to which I was told it wasn’t and I was wrong!

Really disappointed in the food and customer service I received. Such a shame as I came at the beginning of the week and the food was good. The man who spoke to myself was not very polite or professional will never return. I wasn’t even asking for my money back or anything else as I work in the same sector, I was just trying to let them know.

Absolutely disgusted with the way I was treated

Love this place for lunch time, but decided to try out breakfast and ordered the Eggs Benedict and coffee at a total of £11 which turned out to be a massive let down. Ciabatta rock hard and a tiny pouched egg with a drizzle of sauce on top definitely not worth the price tag. Would have got a more enjoyable version from Wetherspoons unfortunately for a fraction of the price.

Double Eggs Benedict with flat white coffee.

Coffee came quick but pretty cold the food wasn't far behind but the ciabatta is so hard I can't cut it , the eggs were perfectly cooked so there is that but the hollandaise sauce was flavourless and never had the spinach straight from a bag in the fridge .

The place is blooming freezing .

Such a shame never been for breakfast before and eggs Benedict is a favourite.... its not something I'll repeat

It was my first visit, I was somewhat disappointed having looked at the menu and being told they replaced Philly steak on the menu with New York chicken how poor a decision. If you are deli and portray that within your name a philly steak should appear on the menu without question. I tried the substitute and I am afraid to say nothing like a philby steak. Sorry to be frank with the review.

I have been going here for years. Brilliant food and lovely atmosphere. Highly recommended for breakfast or lunch