Ocean's Cafe

+44 1275 844222

The Boatyard, Newfoundland Way, Portishead, Bristol BS20 7EW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Ocean's Cafe

Ocean's Cafe has received mostly positive comments, highlighting its strengths such as its delicious full English breakfast, friendly staff, good prices, and cafe-style ambiance. These positive aspects contribute to creating a pleasant experience for customers. However, there are also a couple of negative comments, mentioning a grumpy lady on the till, food not being fresh, and the place becoming more expensive. These negative aspects could be seen as weaknesses of Ocean's Cafe.

One of the strengths of Ocean's Cafe is its tremendous full English breakfast. Based on the comments, it can be inferred that the breakfast is delicious and traditional. The customers appreciate the quality of the food and enjoy the taste. This highlights the cafe's ability to provide a satisfying and enjoyable meal for its customers.

Another strength of Ocean's Cafe is its friendly staff. Multiple comments mention the helpfulness of the staff, emphasizing their positive and accommodating attitude. Having a friendly staff creates a welcoming atmosphere and contributes to a pleasant experience for customers. This positive interaction with the staff can also encourage customers to become regular visitors to the cafe.

The cafe also receives praise for its good prices and great value. The comment mentions that the food is yummy and the prices are reasonable. This affordability is a strength of the cafe, as it allows customers to enjoy a good meal without breaking their budget. This can attract customers and contribute to the cafe's popularity.

Furthermore, Ocean's Cafe offers good options for kids. This is an additional strength, as it shows that the cafe caters to a wide range of customers. By providing options specifically designed for kids, the cafe ensures that families can enjoy their visit while accommodating the needs and preferences of children. This family-friendly approach can contribute to customer loyalty and positive word-of-mouth.

The cafe also receives positive comments regarding its cafe-style ambiance. The comment mentions a straightforward cafe ambiance. This suggests a comfortable and relaxed atmosphere, which can make customers feel at ease and enjoy their time at the cafe. A pleasant ambiance is important for a cafe, as it influences the overall experience and can encourage customers to spend more time at the establishment.

On the other hand, there are a couple of negative comments about Ocean's Cafe. One customer mentions a grumpy lady on the till, suggesting that the service may not always be consistent. While this comment may be isolated, it highlights a potential weakness in the cafe's service quality. Customer service is crucial in the food industry, and any negative interactions with staff can significantly impact the overall experience for customers.

Another negative comment mentions that the food wasn't fresh and the place has become very expensive. This comment raises concerns about the cafe's quality control and pricing strategy. If the food is not fresh, it can lead to customer dissatisfaction and negative reviews. Additionally, if the prices are perceived as expensive compared to the quality of the food, it can discourage customers from visiting the cafe. Both aspects can potentially affect the reputation and success of Ocean's Cafe.

One comment also mentions that the cafe seemed unable to cope with the busy crowd on that particular occasion. This suggests a potential weakness in the cafe's operational efficiency. If the staff is overwhelmed during busy periods and unable to provide timely service, it can lead to customer frustration and a negative experience. This highlights the importance of adequate staffing and management to ensure smooth operations, even during peak hours.

In conclusion, based on the comments provided, Ocean's Cafe has several strengths, including its delicious full English breakfast, friendly staff, good prices, and cafe-style ambiance. These positive aspects contribute to a pleasant experience for customers. However, there are also a couple of weaknesses mentioned, including inconsistent service, concerns about food freshness, and perceived high prices. These weaknesses should be addressed to ensure customer satisfaction and maintain a positive reputation for the cafe.

Best TL Reviews

Just enjoyed a tremendous full English breakfast! Perfect service, wonderful food. Straight forward cafe style ambience. Really pleasant experience.

Good old full English, can't go wrong. Food was yummy. Friendly staff and a good price

Excellent traditional cooked breakfast/brunch and good options for kids. Great value.

Staff are super cool... and they make the best bacon, egg, & cheese baps on the planet !!!

:-P

Best cafe in portishead without a doubt, quite hidden away but an absolute gem.

Grumpy lady on till . Food wasn't fresh and very expensive. This place has gone down hill . I always used to come here . But not no more .

Podszedł wyparte rowerowej, znalazłem ciche i przytulne miejsce na śniadanie. Dziś dzień jest cudowny. Ławka na zewnątrz, angielskie śniadanie, herbata z mlekiem, przemiła, pomocna obsługa...można tu odpocząć przed kolejnym etapem podróży. Warto wpisać Ocean's portishead Coffee na listę stałych, pewnych punktów schronienia w podróży. Dziękuję.

Normally excellent but on this occasion it was busy and the staff seemed unable to cope. I think our breakfasts were given to the wrong people, who failed to make the staff aware. We were then left waiting, offered a plate of something we hadn't ordered and finally got our breakfasts, minus tomatoes and my toast. All put right eventually but we chose to go elsewhere for our second coffee.