On the Square NAIL SPA

+1 931-967-2585

22 S Jefferson St, Winchester, TN 37398 United States of America

Open Today: Closed

Quick Facts About On the Square NAIL SPA

On the Square NAIL SPA has several strengths based on the comments provided. Firstly, the staff members are highly praised for their friendliness and customer service. They are described as courteous, delightful, and kind. This positive interaction with customers creates a welcoming atmosphere and helps build a strong rapport with clients.

The cleanliness and hygiene of the salon is also highlighted as a strength. Customers appreciate the clean and hygienic environment, which is crucial for a nail spa. This indicates that the staff prioritize maintaining a clean and sanitary space, ensuring the well-being of their customers.

The skills and expertise of the staff are valued by the customers. They specifically mention the services of Kim, Miss Pat, and Julia, indicating that these individuals have consistently provided excellent service. The compliment about Mrs. Kim being a "true treasure" suggests that she is highly skilled and has built a loyal customer base.

The responsiveness of the staff is also a strength. Customers appreciate that the nail salon acknowledges any waiting times and apologizes for them. This shows that the staff prioritize customer satisfaction and aim to provide a prompt and efficient service.

The fact that there is little to no wait time further indicates the salon's professionalism and punctuality. This is particularly important for customers who have scheduled appointments and value their time.

The positive experience of the mother and daughter duo highlights the salon's ability to cater to different needs. The fact that they accommodated a walk-in appointment and stayed late to ensure customer satisfaction demonstrates flexibility and a commitment to providing a quality service.

Lastly, the comment about the salon smelling nice indicates the attention to detail in creating a pleasant ambiance for customers. This may seem like a small detail, but it adds to the overall experience and makes customers feel more relaxed and comfortable.

While the majority of comments are positive, there is one negative comment regarding the lack of acrylic nail services. This criticism suggests that the salon may be losing potential business by not offering this service. However, it is important to note that this is only one comment and may not necessarily represent the overall customer sentiment.

In conclusion, based on the comments provided, On the Square NAIL SPA has multiple strengths. These include friendly and courteous staff, cleanliness and hygiene, skilled technicians, responsiveness to customers, punctuality, flexibility, and attention to detail. These positive attributes contribute to a positive overall experience for customers.

Best TL Reviews

Took my daughter in for her very first nail therapy, for her birthday. I was kinda worried with all the negative comments, but our experience was nothing less then amazing. Kim was so patient with my daughter, she took her time and done an amazing job. They was extremely nice and the place was clean, I would recommend them!

Loved this place!!! They were so friendly, provided only the BEST service, and apologized if there was ever a time I had to wait at all.

What I loved most though was how wonderfully they took care of my cuticles!!! Most places just buff the cuticle out of the way, and I've been burned several times when salons do that, but these wonderful people actually took care of my nails to make them look their best. I adored the service, and most definitely will be back.

I am so glad to have found this gem!! Mrs Kim is a true treasure!! I can see why they have been in business for so long!!!

My best experience at a Nail Salon anywhere. Clean, hygienic and extremely courteous and delightful staff! Miss Pat is an expert!

Best place to get a manicure or pedicure! The salon is very clean and staff is very sanitary with their tools and work. Customer service is outstanding, always greeted with a smile, and they want to make sure clients leave happy. The atmosphere is also very friendly and relaxing. There’s also little to no wait time, they are ready for you at your appointment time. One of the most professional salons I’ve been too, I highly recommend coming here!

This is my new FAVORITE nail salon! I brought my mom in with me with out an appointment and they made room for us! staying late so that our nails would look perfect! The staff are amazing and so very kind! I am very self-conscious about my feet and have never had a better experience! My feet look beautiful! I am so happy that I found this place! They are very professional, kind, and patient! The shop smells so nice too!!! I will most definitely be a regular here!!!! 5,000/10 would reccomend!

I went from Manchester to get my nails done here once and found out they don’t offer acrylics. What in the world? What about the people who don’t already have nice long nails? They lose a lot of business this way and I’m honestly surprised they’re still in business.

Julia is the BEST!!!! Been going to her for years and won't go anywhere else!!!