Pak-Lok

+44 1278 424708

145 Taunton Rd, Bridgwater TA6 6BD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Pak-Lok

Pak-Lok place, based on the comments provided, has several strengths and weaknesses. We will explore these factors in detail below.

Strengths: 1. Friendly staff: Multiple comments mention the friendly staff at Pak-Lok place. This is an important strength as good customer service creates a positive dining experience and encourages customer loyalty. 2. Great food: Several comments highlight the quality of the food at Pak-Lok place. Customers have consistently enjoyed their meals, with one individual even stating that it is the best Chinese food they have ever tried in the UK. Consistency is also mentioned, indicating that Pak-Lok place maintains their high food standards. 3. Quick service: The mention of quick service is a positive attribute as it ensures that customers do not have to wait excessively long for their food. This is especially important for takeaways where customers expect efficient service. 4. Option to buy chips: One comment mentions that Pak-Lok place offers a variety of chip options. This additional menu item provides customers with more choices and potentially increases their appeal to a wider customer base. 5. Community-based: One comment indicates that Pak-Lok place is a community-based restaurant that cares about the locals and develops lasting friendships with them. This suggests a commitment to building relationships and fostering a sense of belonging, which can lead to customer loyalty and positive word-of-mouth.

Weaknesses: 1. Cash-only payment: It is mentioned that Pak-Lok place only accepts cash. This may inconvenience customers who do not carry cash or prefer to pay with alternative methods such as card or mobile payment. By not accepting alternative forms of payment, Pak-Lok place may be limiting their customer base. 2. Inconsistent quality: While several comments praise the consistent quality of the food, one comment states that the chips and fish batter were greasy, soggy, and tasted of fat. This negative experience may indicate occasional lapses in food quality or preparation, resulting in inconsistency. 3. Decline in standards: One comment suggests that the food quality has declined under new ownership. This can be concerning for regular customers who have grown accustomed to a certain standard and may discourage them from returning. 4. Undercooked food: Another comment mentions that the sweet and sour chicken balls were undercooked. This is a significant food safety concern and can negatively impact the dining experience and customer satisfaction. 5. Negative experience: One comment describes a terrible dining experience with hard and dry chips, a lack of prawns in the prawn curry, and undercooked chicken balls. Such negative experiences can have a lasting impact on customer perceptions and may deter potential customers from trying Pak-Lok place.

In conclusion, Pak-Lok place has several strengths, including friendly staff, great food, and quick service. However, there are also weaknesses, such as accepting only cash payments, occasional inconsistencies in food quality, and negative experiences reported by some customers. It is crucial for Pak-Lok place to address these weaknesses and strive for continuous improvement in order to maintain a positive reputation and customer satisfaction.

Best TL Reviews

Whenever we want a Chinese Takeaway this is the place we have always used.Friendly staff,great food and quick service. Always been consistent and well worth the spend.

Great food I have been using pak lok for the last 30 years and never had a bad meal highly recommended 6 stars

Great food and well prepared... i esspecially love the salt and chilli products...oooohh .. only takes cash but there is a cash point near...

Very sorry to write this but of dear. Pretty awful chips, greasy and soggy and taste of fat. Fish was good but the batter again soft and soggy. Really, really bad experience tonight. Shame, because the Chinese food is always great.

One of the best Chinese food I ever tried in UK as a latinoamerican. The quality of the food is really good, especially the crispy pancake roll. Totally recommended, because you also have the option to buy chips (cheese and chips, fish and chips,etc)

Been there since 1974. There food tastes the same now as it did then, absolutely fantastic. There English menu also is the great. It's the best, most consistent Chinese/English takeaway I have come across. I hope the family always keep it going!

We visited for a tea time treat after lock down being lifted, the food was terrible, chips tasted like they were warmed up from lunchtime hard and dry, the prawn curry was more onions and not many prawns , sweet and sour chicken balls were under cooked, not the usual standard we have grown to expect from

previous owners. We wont be visiting again. If we could give 0 stars we would.

Hands down the best Chinese Takeaway in Bridgwater. First, the food is always of a high standard that I've only ever seen in top notch sit down restaurants in Central London. Second, they are a Community based restaurant meaning they actually care about the locals and develop lasting friendships with them. I recently had coronavirus and they would call regularly to see how I was doing and send over free prawn crackers three times. So, if you're looking for high quality Chinese food at an affordable price with super friendly staff then this is the place for you.