Quick Facts About Pier Point Cafe
Pier Point Cafe has a number of strengths that contribute to its overall appeal. Firstly, the staff are consistently praised for their friendly and helpful service. They take the time to assist customers with selecting the appropriate size and flavors for their slushes, ensuring a positive and personalized experience. Additionally, the quick and efficient service is commended, with the staff being able to handle a long queue and deliver orders promptly.
The location of the cafe is also a strength. Situated in a park, it provides a picturesque setting for visitors to enjoy their food and drinks. Although there is only one table outside the cafe itself, there are other areas in the park where customers can sit down and savor their purchases. This allows patrons to take in the natural surroundings and relax while enjoying their refreshments.
The menu at Pier Point Cafe offers a variety of options, including coffee, waffles, ice creams, and other desserts. This diverse selection caters to different tastes and preferences, ensuring there is something for everyone. The cafe's ability to provide a range of food and beverage choices is a definite strength, as it increases the likelihood of attracting a wider customer base.
In terms of pricing, the cafe is described as having standard prices for this type of establishment. This indicates that the prices are fair and reasonable, which is important for customers who may be conscious of their budget. Fair pricing can contribute to customer satisfaction and loyalty, as patrons feel they are getting good value for their money.
However, there are areas for improvement at Pier Point Cafe that could be considered weaknesses. One customer expresses disappointment with the wait time, despite there being a small queue. The cafe should address this issue to ensure customers are not kept waiting for an unreasonable amount of time.
Another customer has a negative experience with the quality of the food. They paid a relatively high price for a toastie, only to receive one made with cheap white bread, including an end slice. This suggests that the cafe may need to improve the quality of their ingredients and ensure consistency in the preparation of their food items.
Furthermore, a complaint is raised about the prices of the coffee and food, stating that they are becoming too expensive. This indicates that the cafe may need to review their pricing strategy and consider whether adjustments need to be made to remain competitive and meet customer expectations.
One particularly concerning comment highlights an incident where a customer felt mistreated and disrespected by the cafe owner. This kind of behavior is unacceptable and can severely damage the reputation of the establishment. Pier Point Cafe should immediately address this issue and ensure that all customers are treated with respect and fairness.
Another customer describes the cafe as average and forgettable, with slow service and overpriced Mr Whippy ice cream. This reflects a lack of standout qualities that would set the cafe apart from others in the area. Pier Point Cafe should focus on enhancing their overall experience and offering unique and memorable elements that will draw customers back.
Overall, Pier Point Cafe has strengths in terms of friendly staff, quick service, a scenic location, a diverse menu, and fair pricing. However, weaknesses include long wait times, low-quality food, high prices, and unacceptable treatment of customers. By addressing these weaknesses and building upon their strengths, Pier Point Cafe has the potential to improve and become a more popular and successful establishment.
Best TL Reviews
I stopped by the other day when I was strolling down and I took a slush. The staff was really friendly helping you out with the size and flavors. There is only one table outside as the service is to take away. There are other areas in the park where you could sit down and enjoy your purchase. They offer also coffee, waffles, ice creams and other desserts. ☕️???????? There was a long queue but staff went quickly getting the order and delivering it.
I stopped here summer time last year on my bike ride, exploring all the parks in london. It was a very well needed stop as it was a very hot day and I needed a little break and refreshment. Staff were lovely!
This was just a little pit stop for us seeing our little one needed a quick top up.
Nothing bad, pretty alright, standard prices for these kind of cafes.
Quite disappointing - long wait despite small queue, paid £4.80 for a toastie which was made with cheap white loaf and they used the end slice for mine, despite them clearly having more bread as other toasties were made after mine.
Coffee not bad but getting too expensive. The food is a unimaginative and over priced.
Terrible experience! I parking my car on car park , less change on my pocket, One pond less only！ I saw a coffee point so I went there for a coffee and get some change , I give they £5 and they give my £2.30 change, when I put money on my pocket and I want one more banana for my kid, I give £5 note again because I don't want to look my bag to find a coin again, and they was give back my note and ask me to find coin, I told them that is fine , I will not buy bananas, and them talking with each other, The boss shouting : Yes! You are right, she want change for parking , this is my moneys!!! I just went to my car did not say anything , because I am not rude person. But I am so angry, Excuse me!!!Did I steal your money or did I not paid anything ? If you don't want give me change , I have nothing to complain about , that is your business, can you stop shouting to anyone , especially yourrrrr customer!!!!!!
Distinctly average and forgettable porta cabin style café. Single server gent behind the counter was apathetic and slow. £3 for what can only be described as a splat of machine Mr Whippy in a sugar cone. The bonus of this place is the pretty park surroundings and the free public loo’s next door. Not a go to destination. Could and should do better.
Very Good Toasties. My son says so and it's true. The cheese and ham are the best! The drinks are good too.????
Place Pictures
Pier Point Cafe Info
Amenities
Service options
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
Atmosphere
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Casual
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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Location
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