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Papa's Kitchen

+44 28 2565 5600
10 Queen St, Ballymena BT42 2BB United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 09:30 PM

Quick Facts About Papa's Kitchen

Papa's Kitchen place has received mostly positive comments, highlighting its strengths. One of the main strengths mentioned is the quality of their kebabs, with one commenter stating that it is "one of the best kebabs" they've ever had. This suggests that Papa's Kitchen place has mastered the art of making delicious kebabs, which is a major advantage as it sets them apart from other kebab places in town. The reasonable prices are another strength mentioned, with a mix of chips, salad, and sauce costing only £6.30. This indicates that Papa's Kitchen place provides good value for money compared to other similar restaurants.
Furthermore, commenters have praised the speed of service at Papa's Kitchen place. One person mentioned that "from ordering to getting your food takes no time at all," indicating that they prioritize efficiency and customer satisfaction. Fast service is a valuable strength for any restaurant, as it allows customers to enjoy their meals without long wait times.
In addition to the speed of service, the overall quality of the food is highlighted as a strength. Several comments mention that the food is good quality and delicious. This implies that Papa's Kitchen place uses fresh ingredients and maintains high standards in their cooking. Consistently delivering tasty food is crucial for any restaurant looking to attract and retain customers.
Another strength mentioned is the friendly and accommodating staff. Commenters appreciate the staff's ability to get orders right and their overall friendliness. This indicates that Papa's Kitchen place values their customers and strives to provide a positive dining experience. Good customer service is essential for building customer loyalty and generating positive word-of-mouth.
However, there are also some weaknesses mentioned in the comments. One recurring complaint is the inconsistent opening hours. Multiple commenters mention that Papa's Kitchen place closes early or has random timings for closing. This can be frustrating for customers who plan to visit and find the place closed. Inaccurate opening hours can lead to wasted trips and potentially drive customers away. Papa's Kitchen place should address this issue by updating their opening hours and being more consistent.
Another weakness mentioned is the low hygiene rating displayed on the door. One commenter explicitly states that they were grossed out by the low rating and it deterred them from dining there. Hygiene is a significant concern for customers, and a low rating can severely impact a restaurant's reputation and customer base. Papa's Kitchen place should prioritize improving their hygiene practices and seek a higher hygiene rating to instill confidence in their customers.
Additionally, one commenter mentions that there is no delivery option available for Papa's Kitchen place on popular food delivery platforms like Just Eat or Uber Eats. This can be a disadvantage as many customers prefer the convenience of having food delivered to their doorstep. By not offering delivery, Papa's Kitchen place may miss out on potential customers who prefer to order online.
In conclusion, Papa's Kitchen place has several strengths, including their delicious kebabs, reasonable prices, fast service, and friendly staff. However, they also have some weaknesses, such as inconsistent opening hours, a low hygiene rating, and the lack of a delivery option. To maintain and improve their reputation, Papa's Kitchen place should address these weaknesses and focus on providing consistent, high-quality service to their customers.


Best TL Reviews

Has to be 1 of the best kebabs I've had without a doubt. Prices are very reasonable @ only £6.30 for a mix on chips with salad and sauce ????
From ordering to getting your food takes no time at all. Good quality and super delicious food. Love this place!
I do love a good Papa’s! Never had a bad meal from here, service is usually very quick (unless they’re very busy of course, bit like anywhere!) and I find the staff are friendly and always seem to get it right. Just watch out for opening times, but a quick check of Facebook just to double check they aren’t closed that evening usually solves any issue like that.
I usually love papas not this evening.. just binned half of a chicken fillet burger I knew when I looked at the fillet it was over cooked but had a good attempt it was dry and hard very disappointing the chicken fillet burgers are usually lovely.
Absolutely & undoubtedly some of the best kebabs about, and my family's favourite kebab place, Never once had a bad meal from here. A number 23 with a side of gravy never failed to make us smile on a cold aul Saturday!!
Always closes early and random timings for shutting early all the time. I know many people unhappy and complain about same issue. Lovely food ..but many wasted trips when they say and should be open and publish inaccurate opening hours. Respect your customers instead of shutting 30 minutes early all the time or closing without notice.
I was going to go get a kebab, but then I saw the hygiene rating on the door, only 1… it’s the lowest I have ever seen, and the food isn’t bad, the hygiene rating personally just grossed me out, why go here when you could go to other places in the town with better hygiene and they taste pretty much the same, I think this is definitely something they should work on and it would make them even more popular.
These people know use well. Very friendly and they make a mean kabab. The the stuff. Although there is no seating they offer fast service, which reflects thought here popularity. Admittedly I’ve never tried there deliver and haven’t seen an option for it on Justeat or Uber eats, but this may be just on my end.

Papa's Kitchen Info

Amenities

Service options
  • Delivery
  • Takeaway
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Fast service
Accessibility
  • Wheelchair-accessible entrance
Atmosphere
  • Casual
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 02:00 AM - 09:00 PM
Tuesday 02:00 AM - 09:00 PM
Wednesday 02:00 AM - 09:00 PM
Thursday 02:00 AM - 09:30 PM
Friday 02:00 AM - 09:30 PM
Saturday 02:00 AM - 09:30 PM
Sunday Closed

How to go there

Location