Cafe Primo Horsell

+44 1483 740191

88 High St, Horsell, Woking GU21 4SZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cafe Primo Horsell

Cafe Primo Horsell place has several strengths and weaknesses based on the comments provided.

One of the strengths of Cafe Primo is the quality of their coffee. Multiple customers mentioned that the coffee was really good and some even claimed it was the best coffee they had ever had in a cafe. This indicates that Cafe Primo has a strong focus on the quality of their coffee, which is a crucial aspect for many customers when choosing a cafe. Additionally, winning the Best Cafe in Surrey Middy Stillettos award is a strong validation of their coffee's quality.

Another strength is the friendly and welcoming staff. Multiple customers mentioned how the staff at Cafe Primo were friendly and helpful with the menu. This creates a positive atmosphere for customers and enhances their overall experience. Additionally, customers appreciate the great service provided by the staff.

Cafe Primo is also praised for their food. Customers mentioned that the food was great and of good quality. They also mentioned that the cafe offers good value for money, being the cheapest cafe in Horsell but still providing high-quality food. The homemade brownies, blondies, and cakes are specifically highlighted as being delicious and well-liked by customers. This indicates that Cafe Primo not only focuses on the quality of their coffee but also on the quality of their food, ensuring that customers have a positive dining experience.

The family atmosphere of the cafe is another strength. Customers mentioned that Cafe Primo has a lovely family atmosphere, creating a welcoming environment. This could attract families and individuals looking for a comfortable and relaxed place to dine.

Despite these strengths, there are also some weaknesses mentioned in the comments. One customer mentioned finding a hair in the jacket potato they ordered. While the cafe offered to replace the item, this incident indicates a lapse in food preparation and quality control processes. Customers expect their food to be free from any foreign objects, and such incidents can negatively impact their dining experience.

Another weakness highlighted by a customer is the lukewarm veggie breakfast and hard eggs. This indicates a lack of consistency in the preparation of the breakfast items. Inconsistent quality can be a letdown for customers, especially when they have come to expect high-quality food from the cafe based on other positive experiences.

Additionally, one comment suggests that Cafe Primo may need to expand as it is becoming too popular. While being popular is generally a positive aspect for a business, it can also lead to overcrowding and potentially impact the overall customer experience. This might be an area for Cafe Primo to consider, especially if customers are finding it difficult to find seating due to the high demand.

In conclusion, Cafe Primo Horsell place has several strengths, including the quality of their coffee, friendly staff, good food, and a welcoming family atmosphere. These strengths contribute to positive customer experiences and recommendations. However, they also have some weaknesses, such as the incident of a hair found in a dish, inconsistent breakfast quality, and the potential need for expansion. Addressing these weaknesses can further improve the overall customer experience at Cafe Primo.

Best TL Reviews

Good cafe, nice coffee. Sadly there was a hair in the Jacket Potato we ordered, kindly offered to give us a different menu item.

Lukewarm Veggie Breakfast and hard eggs were also a let down.

First time visit, and it was a lovely experience. The staff were very welcoming, friendly and helpful with the menu. Lovely family atmosphere. Coffee was really good as was our breakfast. Would recommend and will be returning.

The BEST coffee in Surrey by far! (Actually the best coffee I’ve ever had in a cafe). Not surprised they won the Best Cafe in Surrey Middy Stillettos award because it’s true :)

They are great value for money (cheapest cafe in horsell but also the best quality food) - also their brownies, blondies and cakes are to die for!! Can’t get enough of them, all homemade.

Great service, great service, great food, can’t go wrong! Would very highly recommend!

Love the place ❤️ staff are absolutely brilliant. Food ???? recommend Cafe Primo

A superb fresh coffee and breakfast sandwich in a pleasant atmosphere.

Fab coffee, great food, good service by friendly staff

Friendly family cafe, with good food and a good atmosphere. May need to expand as a bit too popular.

My favourite cafe in Surrey!!! Fantastic coffee, food, and people!