Par + Eagle

Glasgow Prestwick Airport, Prestwick KA9 2PJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Par + Eagle

The Par + Eagle place has received a mixture of positive and negative feedback in the comments. In order to analyze the strengths and weaknesses of the establishment, we will consider the following aspects: customer service, stock availability, food quality, and pricing.

Starting with customer service, multiple comments mention specific employees who provided excellent service. Chloe G, Janice, Jane, and Breagh are all praised for their friendly and attentive service. This indicates that the staff at Par + Eagle place have a strength in providing exceptional customer service. Customers appreciate quick and efficient service with a smile, and the staff members mentioned in the comments clearly deliver on this aspect.

However, there are also weaknesses in terms of stock availability. One comment mentions that there were no takeaway cups available, despite the staff's efforts to check for them. Another comment highlights the lack of stock of draft beer and cider. This suggests that Par + Eagle place may have some issues with management or head office in terms of ensuring sufficient stock levels. This could be seen as a weakness, as customers may be disappointed if they cannot receive the desired items or have to settle for alternatives.

Moving on to food quality, there are positive comments about the scrambled eggs being superb and the food and drinks being lovely. This indicates a strength in terms of the taste and quality of the food served at Par + Eagle place. Customers appreciate a good dining experience, and positive feedback on the food indicates that the establishment satisfies this aspect.

However, there is also a negative comment regarding a piece of chicken being described as cardboard-like and overpriced. This suggests a weakness in consistency and potentially the pricing of certain menu items. Customers may be disappointed if they receive subpar food or feel that they are not getting their money's worth. Par + Eagle place should address this issue to ensure a consistently high-quality dining experience.

Lastly, in terms of pricing, the comment about the overpriced chicken raises a concern regarding the value for money at Par + Eagle place. Customers may feel like they are being charged excessively for certain items, which could deter them from visiting again. Ensuring fair and reasonable prices for the quality of food and service provided is crucial for maintaining customer satisfaction and loyalty.

In conclusion, the strengths of Par + Eagle place lie in their excellent customer service, as highlighted by the positive comments about specific staff members. The food quality also receives positive feedback, indicating another strength. However, weaknesses can be identified in terms of stock availability, consistency in food quality, and potentially, the pricing of certain items. Addressing these weaknesses will help Par + Eagle place improve overall customer satisfaction and ensure a positive dining experience for all patrons.

Best TL Reviews

Chloe G was excellent. Service was quick and with a smile.

Was ordering coffee and wanted to take away but there were no take away cups. The staff then went and checked back etc but still didn't have any. No feedback in terms of service here as they did what the could. Lack of stock more managment or head office issue as they did not have any beer or cider on draught either. Shame as the service/bar staff were lovely and couldn't be more helpful.

Poor show. No draft beer plane delayed an hour to increase sales on bottled beer. Janice was absolutely amazing. Super star. Deserves as pay rise

Served by Jane and team. They worked hard and delivered excellent service despite the chef being off. Scrambled egg was superb! Thanks Jane & team.

Half eaten only because we have not ate all day. £14.99 for this piece of cardboard chicken absolutel daylight robbery ????

Second time here in a month & served by chloe G both times flying out to Tenerife ! Such a lovely friendly girl , but gutted about no pints but remembers my Peroni order & service with a smile ????! Xx

Jane was fantastic. Really good at her job and made us feel so welcome. Cheers, David

Food and drinks were lovely. Breagh was friendly and her service was amazing. Thanks so much :-)

Janes been fantastic and has great customer service. Very nice lady plus she is an asset to the company.