fluid bar & grill

+44 28 9083 6077

350 Antrim Rd, Glengormley, Newtownabbey BT36 5EQ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About fluid bar & grill

The fluid bar & grill place receives a number of positive comments about its service, atmosphere, and drinks. However, there is also one negative comment about the service received, which points to a weakness in the bar's customer service. In order to fully evaluate the strengths and weaknesses of the fluid bar & grill place, we will analyze each comment in more detail.

Comment 1: "I have to give this venue 5 stars without a doubt. The service from the girls is always 110%; nothing is too much hassle for them. They hosted my 30th birthday and it was a night to remember. The music was excellent, and the strawberry daiquiris are the best I have ever tasted! I would highly recommend this venue for any type of party. Can't wait until the next time! Thanks to the Fluid staff- top girls! Xx"

Strengths:

1. Excellent service: The comment highlights the exceptional service provided by the staff, describing it as going above and beyond expectations. 2. Party hosting: The commenter praises the bar for hosting their 30th birthday party, indicating that the venue is suitable for celebrations and events. 3. Quality of cocktails: The strawberry daiquiris are highly praised as the best the commenter has ever tasted, suggesting that the bar excels in its cocktail offerings. 4. Music quality: The excellent music is mentioned as a positive aspect of the bar's ambiance, indicating that the venue provides a lively and enjoyable atmosphere.

Comment 2: "Great place for the wee lad's 18th the bar staff were absolutely brilliant would def recommend and would def go back."

Strengths:

1. Good service: The comment praises the bar staff for being brilliant, suggesting that they offer friendly and efficient service. 2. Suitable for celebrations: The commenter suggests that the bar is an appropriate venue for an 18th birthday party, implying that it has a lively and enjoyable atmosphere.

Comment 3: "There is no shortage of beautiful ladies and great customer service here. Stopped in for a wee quencher and was totally impressed. Friendly staff and lush pints."

Strengths:

1. Good customer service: The comment highlights the bar's great customer service, suggesting that the staff are friendly and attentive. 2. Attractive ambiance: The mention of "beautiful ladies" suggests that the atmosphere is aesthetically pleasing and adds to the overall experience. 3. Quality of drinks: The comment mentions "lush pints," indicating that the bar serves high-quality beverages.

Comment 4: "Horrible service, had tickets booked online, walked in and went up to order a drink and worker didn't even allow me or my friend to speak. Immediately told us no because we didn't have ID when we just went to order soft drinks as one of us was pregnant. We then left the bar area and sat in the lounge, and she came over and told us we can't sit here like a ‘youth club’ and told us to leave immediately. We told her we had tickets and were waiting for the place next door to open, and she went out of her way to go in next door and tell them to refuse us entry into it. Then came over again and told us to get out, that they will refuse to serve us. When there were people the same age as us, same school and everything in the corner with alcoholic drinks."

Weaknesses:

1. Poor customer service: The comment describes the service received as "horrible" and highlights a number of negative incidents, including being denied service for not having ID when ordering soft drinks and being asked to leave the premises. 2. Unfair treatment: The commenter suggests that they were treated unfairly compared to others of the same age who were allowed to stay and consume alcohol. 3. Lack of professionalism: The actions of the staff member in this comment, such as going to the next-door venue to interfere with their entry, display a lack of professionalism.

Comment 5: "Lori has recently taken over and is working hard to improve this local bar. Her cocktails and shots are fab and reasonable, and she is very friendly and does her best to give you a good night."

Strengths:

1. New management: The comment mentions that Lori has taken over and is making efforts to improve the bar, indicating a commitment to enhancing the customer experience. 2. Quality and affordability of drinks: The cocktails and shots are praised as fabulous and reasonably priced. 3. Friendly and dedicated owner: The commenter mentions that Lori is friendly and actively tries to ensure patrons have a good time.

Comment 6: "Here for a private party, great place with friendly staff."

Strengths:

1. Suitable for private parties: The bar is mentioned as a great place for a private party, suggesting that it has the necessary amenities and ambiance for hosting such events. 2. Friendly staff: The staff is described as friendly, indicating that they provide positive interactions with customers.

Comment 7: "Great atmosphere and good service. Really good time enjoyed by everyone."

Strengths:

1. Positive atmosphere: The comment highlights a great atmosphere, suggesting that the bar provides an enjoyable and lively environment. 2. Good service: The comment mentions that the service is good, indicating that the staff are attentive and efficient.

Comment 8: "Staffs amazing and drinks are a good deal would come back again."

Strengths:

1. Excellent staff: The comment describes the staff as amazing, indicating that they offer exceptional service. 2. Good value for money: The drinks are mentioned as a good deal, suggesting that they are reasonably priced and offer value for money.

In summary, the fluid bar & grill place has several strengths, including exceptional service, suitable for parties, high-quality cocktails, good atmosphere, and friendly staff. However, there is a weakness in terms of poor customer service, as highlighted by one negative comment. It is important for the bar to address this issue to ensure a consistently positive customer experience.

Best TL Reviews

I have to give this venue 5 star without a doubt. The service from the girls is always 110%; nothing is too much hassle for them. They hosted my 30th birthday and it was a night to remember. The music was excellent, and the strawberry daiquiris are the best I have ever tasted! I would highly recommend this venue for any type of party. Can’t wait until the next time! Thanks to the Fluid staff- top girls! Xx

Great place for the wee lads 18th the bar staff where absolutely brilliant would def recommend and would def go back.

There is no shortage of beautiful ladies and great customer service here. Stopped in for a wee quencher and was totally impressed. Friendly staff and lush pints.

Horrible service, had tickets booked online, walked in and went up to order a drink and worker didn't even allow me or my friend to speak. Immediately told us no because we didn't have Id when we just went to order soft drinks as one of us was pregnant.

We then left the bar area and sat in the lounge and she came over and told us we cant sit here like a “youth club” and told us to leave immediately. We told her we had tickets and was waiting for the place next door to open and she went out of her way to go in next door and tell them to refuse us entry into it. Then came over again and told us to get out that they will refuse to serve us. When there was people the same age as us same school and everything in the corner with alchoholic drinks.

Lori has recently taken over and is working hard to improve this local bar her cocktails and shots are fab and reasonable and she is very friendly and does her best to give you a good night

Here for a private party, great place with friendly staff.

Great atmosphere and good service. Really good time enjoyed by everyone.

Staffs amazing and drinks are a good deal would come back again