Quick Facts About Parker Nail & Spa
Parker Nail & Spa has received both positive and negative comments, providing insights into their strengths and weaknesses.
Strengths:
1. Excellent nail designs and long-lasting manicures: One customer mentioned that they have never had chips or breaks in their nails even though they are rough with their hands at work. This indicates that Parker Nail & Spa provides high-quality services and uses products that are durable and long-lasting.
2. Skilled and talented nail technicians: The comment about the "celestial look" design showed that the technician, Helen, was able to meet the customer's expectations and deliver amazing results. This suggests that Parker Nail & Spa has skilled nail technicians who can create intricate and creative designs.
3. Positive customer experiences: Some customers expressed their love for the place and mentioned that they have always been satisfied with their nail services. This indicates that Parker Nail & Spa has been successful in providing a positive overall experience for their customers.
4. Attention to detail: The comment about the thorough and precise job suggests that Parker Nail & Spa takes pride in their work and pays attention to even the smallest details. This attention to detail can result in high-quality nail services.
5. Friendly and respectful staff: Customers mentioned that the staff at Parker Nail & Spa are respectful, friendly, and go above and beyond to ensure customer satisfaction. This positive customer service experience can contribute to the overall satisfaction of customers.
Weaknesses:
1. Inconsistent quality of service: One customer mentioned a disappointing experience with an older male technician. They mentioned issues such as cutting cuticles too deeply, not going to the edge of the nails, and not properly performing a pedicure. This suggests that there may be inconsistency in the quality of service provided by different technicians at Parker Nail & Spa.
2. Lack of attention to scheduled appointments: The same customer also expressed their dissatisfaction with the older male technician, stating that they felt he prioritized walk-ins over scheduled appointments. This lack of attention to appointments can lead to a negative customer experience, especially for those who make an effort to schedule their visits in advance.
3. Negative impact on nails: Another customer stated that they had to cut their nails down to the quick because the technician did not properly care for the edges, leading to nail tears. This shows that there may be instances where the technicians at Parker Nail & Spa do not meet the basic standards of nail care, potentially causing harm to the customer's nails.
4. Complaints regarding a specific technician: Multiple comments mentioned issues with the same older male technician. This indicates that there may be ongoing concerns with this particular staff member, possibly indicating a need for additional training or potentially reassigning them to different tasks if they are not meeting customer expectations.
In conclusion, Parker Nail & Spa has strengths in providing excellent nail designs, skilled technicians, positive overall experiences, attention to detail, and friendly staff. However, they also have weaknesses in inconsistent quality of service, lack of attention to appointments, negative impact on nails, and customer complaints regarding a specific technician. Addressing these weaknesses will be crucial for Parker Nail & Spa to maintain and improve their overall reputation and customer satisfaction.
Best TL Reviews
I only go here yo get my nails done. I have never had chips or breaks, and I am usually rough with my hands at work cause I do maintaince. Today I was super happy with the designs Helen did. I wanted a celestial look. She did amazing!!!
I have been coming to this establishment for 6 months or so I have given them more than enough time to prove themselves to do a good job. A recent manicure by the older gentleman was disappointing, while trimming my cuticles he took took two chunks out causing me to bleed and took about a week to heal.
This past week I went back in to have a color change on my nails and a pedicure. I just can't even express my disappointment. I had the same older man and I felt that he was more concerned with people walk-ins than those of is who had scheduled appointments. Several times he used the buffing tool on my skin rather than my nails. It's now only 3 days later and I have had to cut my nails down to the quik because he did not go to the edge of my nails and I have had 4 nails tear.
Unfortunately he also did my pedicure and he didn't even scrub the dead skin from my toes, (I paid for the extra) I go in with several girlfriend's every 3 weeks so I don't mind going to the same place but I will definitely not accept having the same older gentleman.
I'm not a complainer but his work is not acceptable.
love love love! i always go to them for my nails, never disappoint❤️
Tony does a great job on my nails.
Very good place to have your nails done at very respectful and goes above and beyond to make sure it's what you want
Randy is awesome. I travel full time and always visit this salon when i'm local because he knocks it out of the park.
They do a very thorough and precise job. Nice long calf massage. Clear coat of polish before two coats of color. Then another clear coat. Friendly folks. Very happy.
I just moved here, full time RV one thing I wasn’t going give up was my nails and pedi! I’m very picky! So when I went I was kinda worried! I have to say BEST! Pedi ever! Tutu I think his name then no waiting next my nails, ROBERT omg not a cut not a dip the best ! He did a outstanding job !! Thank you!
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Parker Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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