Penguin Cafe

+44 1902 731479

39-41 Lichfield Rd, Wolverhampton WV11 1TW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Penguin Cafe

Penguin Cafe is a breakfast and lunch place with a welcoming and friendly staff. They are efficient at serving even during busy times, as mentioned by a customer who noticed the staff's positive attitude even with a long queue and pressure from the manager. The breakfast options are described as nice and filling, which suggests that the portion sizes are adequate. However, there are also some negative comments and areas for improvement.

One customer mentions a negative experience prior to the cafe being taken over by new management. They express disappointment with the breakfast, specifically highlighting that it was not hot enough and that the sausage was bland. They also suggest that the bread quality could be improved. This feedback suggests that consistent quality control in the kitchen is an area that the new management should focus on.

Another customer mentions a long wait time of 30 minutes despite there being seven staff members working. While they express a desire to try again, this comment brings attention to the potential issue of slow service. The cafe should work on ensuring prompt and efficient service, especially during busy periods, to avoid customers having to wait for an extended period.

On a positive note, one customer praises the cleanliness of the cafe and the friendly staff. They specifically mention enjoying a large full English breakfast, which they describe as excellent. This positive experience highlights the quality of the food and the value for money. It also suggests that the cafe has a variety of options to cater to different tastes, as the customer highly recommends visiting.

Another customer expresses their satisfaction with the toast they had for breakfast and states their intention to come back for a vegetarian breakfast. This comment suggests that the cafe provides options for vegetarian customers and that they pay attention to the quality of their food.

A customer commends the breakfast and the staff, describing the experience as stunning. They highlight the politeness of the staff and their willingness to go above and beyond to ensure customer satisfaction. This positive experience indicates that the staff at Penguin Cafe excel at providing excellent customer service, which is an important strength.

One customer mentions ordering lunch and describes it as amazing, specifically mentioning the chicken curry with half rice and half homemade chips. This positive comment highlights the cafe's ability to offer delicious lunch options and suggests that the meals are well-prepared and flavorful.

However, one customer expresses disappointment in the lack of food available two hours before closing time, describing it as hopeless. This comment suggests a possible management issue with monitoring inventory and ensuring that food is available to customers during operating hours.

In conclusion, Penguin Cafe has several strengths, including a welcoming and friendly staff, a variety of breakfast and lunch options, and positive experiences with cleanliness and food quality. However, there are areas for improvement, such as maintaining consistent food quality and temperature, addressing slow service during peak times, and ensuring that there is enough food available throughout the day. By addressing these weaknesses, Penguin Cafe can continue to build upon its strengths and provide a positive dining experience for its customers.

Best TL Reviews

Arrived for a bit of breakfast on a Sunday morning and was greeted with a welcoming and friendly warming staff behind the counter and ordered.

Even with a queue out the door and a grilling from there manger they where still happy plesent and quick to serve and get through everyone.

The breackfast arrived quickly and was very nice and filling

Unfortunately, on my second visit , I went prior to being taken over by new management. The first visit did not enjoy .....so hearing that it had been taken over by new management went again total experience was not for me....had a medium breakfast a bigger plate was required it was cold all items of cooked breakfast HAS TO BE HOT and sausage bland bread better quality required overall at this moment in time will hold back in going a gain....please note my personal experience complimentary paper the only positive....

Great prices and lovely breakfast but 30 minute wait even with 7 staff members hopefully it was just a one off cause would like to try again

Went there today for breakfast with my girlfriend very clean cafe, friendly staff & omg the large full English breakfast was excellent if you've never been to the penguin cafe then I highly recommend to pay them a visit good value for money & very good food

Very kind staff and nice toasts I had this morning will come again for vegetarian breakfast thank you

Stunning breakfast and staff so polite and couldnt do enough for you a must try when when looking for a cafe wolverhampton ⭐️⭐️⭐️⭐️⭐️

Ordered lunch today from work and it was amazing. Had chicken curry with half rice and half home made chips and it was banging.

No food 2 hrs before closing, hopeless. If it's after 11.30 don't bother.