Quick Facts About Pentland Inn
Pentland Inn seems to have several strengths based on the comments. One of the most consistent strengths mentioned is the friendly staff. Multiple commenters mention the staff being helpful and friendly, which contributes to a positive overall experience for customers. This is an important strength for any business, as good customer service can greatly impact customer satisfaction and loyalty.
The atmosphere at Pentland Inn is also mentioned as a strength. Commenters describe it as good and friendly, further emphasizing the positive experience customers have when visiting the establishment. A good atmosphere can greatly enhance the overall dining experience and make customers feel more comfortable and relaxed.
The quality of the food is consistently mentioned as amazing and lovely. Customers appreciate the freshness and generous portions of the food. This is a major strength for Pentland Inn, as high-quality food is a key factor in attracting and retaining customers. The fact that they offer half portions is also seen as a positive, as it caters to those who may want a smaller portion.
Another strength mentioned is the option to eat outside, especially in the summer. This is seen as a bonus by customers, as it allows them to enjoy the nice weather while dining. Offering outdoor seating can be a major advantage for restaurants, as it attracts customers who prefer dining al fresco.
The comments also mention that the dog and kids were happy, which means a happy mammy. This suggests that Pentland Inn is a family-friendly establishment that caters to both children and pets. This can be a strength for the inn, as it attracts a wider range of customers and makes families feel welcome.
However, there are some weaknesses that can be identified from the comments. One commenter mentions that the premises had a flood and weren't up to their usual standard. This suggests that there may be issues with maintenance and upkeep at Pentland Inn. Customers expect a certain level of cleanliness and functionality, so any issues with the premises can be a weakness for the inn.
Another weakness mentioned is the dated decor. One commenter specifically mentions that the decor hasn't seen a paint brush since the early 80's. Outdated decor can contribute to a negative impression and make customers feel like the establishment is not keeping up with the times. This may deter some customers who value a modern and aesthetically pleasing environment.
It is also mentioned that there were rowdy drunk individuals in the establishment, but the owners were able to handle the situation by moving them to another room. While the staff's ability to manage such situations is commendable, the presence of rowdy individuals can still create a negative experience for other customers. It is important for the inn to ensure a safe and comfortable environment for all customers.
In conclusion, Pentland Inn has several strengths including friendly staff, a good atmosphere, amazing food, the option to eat outside, and the ability to cater to families and pets. However, there are also some weaknesses such as issues with premises maintenance, dated decor, and occasional rowdy individuals. Addressing these weaknesses can further improve the overall customer experience and contribute to the success of Pentland Inn.
Best TL Reviews
Friendly staff
Good atmosphere
Amazing food
The option to eat outside is a bonus in the summer..
Dog was happy and the kids were happy so that means happy mammy ????
Was in for a wee meeting. Sadly the premises had a flood, so they weren't up to their usual standard. Staff are helpful and I will go back for a meal once they've had the repairs done.
Good food, friendly staff, good service ????
Food was lovely, fresh and plentiful, couldn't fault it, great that they do half portions, but we were gannets and went all out ???? will be back again very soon ????
It was OK, the food we had was nice, can get half portions for those who want a smaller portion. Was a bit rowdy with a few drunks when we went in but the owners moved them to another room in the establishment. Lovely staff.
Love the friendly atmosphere in here and the food is great. Huge portions. I am always glad of the half portions on offer to everyone
Was in big function hall for birthday party great night great place to have a party
Best home made onion rings ever! Very crispy batter and the onion still had a bit if a bite.
Very friendy/helpfull staff with quick service. Great food and massive portions at a good price.
However, the decor is very dated. I don't think it has seen a paint brush since the early 80's.
Place Pictures
Pentland Inn Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
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Great cocktails
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Live music
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 11:00 PM |
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| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 09:00 AM - 01:00 AM |
| Saturday | 09:00 AM - 01:00 AM |
| Sunday | 09:00 AM - 11:00 PM |
How to go there
Location
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