Phat Kebab

+44 1494 434977

83 Sycamore Rd, Amersham HP6 5EJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Phat Kebab

Phat Kebab place has several strengths based on the comments provided. First and foremost, the food is consistently exceptional, always fresh and great tasting. Customers have mentioned that the portion sizes are generous and offer good value for the price. The food is described as delicious and some customers even claim it's the best kebabs they've ever had. This demonstrates that the quality of the food at Phat Kebab place is a major strength and likely contributes to customer satisfaction and repeat business.

Another strength that is highlighted is the friendly and professional customer service. Customers mention that they were treated well and the staff were pleasant to deal with. The manager is specifically mentioned as always looking after the customers 100%. This kind of personalized service can create a positive experience for customers and make them feel valued and appreciated. It also enhances the overall dining experience.

Additionally, some customers appreciate the small gestures of hospitality, such as being provided with dates to break their fast with. These small acts of kindness can go a long way in creating a positive impression and fostering customer loyalty.

Phat Kebab place also receives praise for its delivery service. Customers mention that their orders were delivered promptly and accurately. They appreciate the professionalism and friendliness of the delivery drivers. This level of service can contribute to customer satisfaction, especially for those who prefer the convenience of delivery.

However, there are also some weaknesses identified in the comments. One customer mentions that after ordering their usual large size order, they received a smaller size without any explanation. When they contacted the restaurant to address the issue, they felt that they were scammed as the person they spoke to was rude and did not resolve the problem adequately. This highlights a weakness in the customer service and the restaurant's handling of complaints. Poor customer service can lead to negative experiences and deter customers from returning.

Another comment mentions that the customer had not returned since this incident, which indicates that the negative experience had a lasting impact on their decision to continue patronizing the restaurant. This shows that the negative experience with the smaller portion size and poor customer service can have long-term consequences for customer loyalty and word-of-mouth recommendations.

In conclusion, Phat Kebab place has several strengths, including exceptional food, generous portion sizes, friendly and professional customer service, and efficient delivery service. These strengths contribute to positive customer experiences and recommendations. However, there are weaknesses concerning the handling of complaints and inconsistent portion sizes, which can impact customer satisfaction and loyalty. These areas need to be addressed in order for Phat Kebab place to maintain its positive reputation and customer base.

Best TL Reviews

HIGHLY RECOMMENDED! The food is exceptional, it genuinely is always fresh and great tasting. They treat you well and are very pleasant to deal with. They even left me some dates to break my fast with. Highly recommended!

I ordered here many times in the past.

I have done fair few orders to this place and was amazing. Great tasting food and portion size. I also tipped generously as I could even £5 to the driver before.

One time I ordered the same order as per usual (Large size but x2 this time), the size was much smaller. I phoned the number and asked. The person was rude and just said "I give you 1x small size for free next time" and just hung up before I could say anything. I phoned again and requested the "small size" of the order I bought. Eventually it came and was the same size as the one I complained about.

So pretty much scammed me by giving me a smaller size and taking money as if it was a larger size.

Have not gone back since. Was in 2022 but doing review in 2023.

Big portions and a good price. Professional and friendly service. The food is very delicious. I highly recommend

Not only is the service great, the food is fresh and tasty. I’m now a regular customer and they never fail to deliver the best quality food. I would highly recommend Phat Kebabs!

The food was absolutely delicious,very friendly and professional customer service was very impressed. It was some of the best kebabs I've ever had! Prices are also very reasonable for the amount of food that you get. Definitely recommend!!

Have been ordering from phat kebabs for just over a year, it’s our treat on night when we choose not to cook after long working days, and every order has been 5*,, well done the team, and thanks for great service, and lovely fresh takeaway food.

Highly recommend

We've known the place and staff for 3 years now. We love to eat in. The chicken kebap servings are absolutely tasty and nutricious. Thank you, Team, for having us every time and serving us this this wonderful healthy food.

Great place for kebabs and burgers. Amazing service. The manager there always looks after us 100%