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Pierre Loti

+44 1892 512222
283 Upper Grosvenor Rd, Tunbridge Wells TN4 9EX United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Pierre Loti

Pierre Loti place, based on the comments, seems to have several strengths and weaknesses.
Starting with the strengths, one comment mentioned that the menu is comprehensive, offering a wide variety to choose from. This can be seen as a strength as it caters to different preferences and dietary restrictions. Another positive aspect highlighted is the Turkish coffee, which was enjoyed by one customer. This adds diversity to the menu and appeals to those looking to try something new. Additionally, the entry mentions that the staff is friendly, which creates a welcoming environment for customers.
Furthermore, the food quality and portions receive positive feedback multiple times. One comment specifically mentions the excellent quality, big portions, and fast service. This indicates that Pierre Loti place is able to deliver satisfying meals efficiently. Another customer refers to the breakfasts as "great" and "hearty," indicating that they are filling and fulfilling. The pricing is also praised as being favorable, making it an affordable option for customers.
On the other hand, several weaknesses are evident from the comments. A major complaint is the lack of attention to customer orders. One customer mentions that the staff did not listen to them on three separate occasions, leading to order mistakes. This can be seen as a significant weakness as it reflects poorly on the staff's ability to provide accurate and attentive service. This issue with orders being incorrect or not prepared according to the customer's specifications occurs multiple times in the comments, suggesting a recurring problem.
In addition to order mistakes, the quality of certain dishes is criticized. One comment mentions that the sausages are "recooked" and cut into thin slices, resulting in a dry texture. This indicates that the sausages do not meet the customer's expectations in terms of quality. Another complaint is about a bacon and sausage butty that was cold and lacked proper fillings. This suggests that the consistency of food temperature and ingredients may be inconsistent, leading to unsatisfactory meals.
Moreover, the lack of availability of certain condiments is highlighted. One customer mentions disappointment at the absence of yogurt or chili sauce to accompany their lamb Shish. This reflects negatively on the overall dining experience as it prevents customers from fully enjoying their chosen dishes. Another comment suggests that the toast options could be improved, as only sliced loaf bread is available. This indicates a lack of variety and potentially impacts the quality of the breakfast offerings.
Lastly, the issue of customer service is also brought up in one comment. It is mentioned that the lady who took the order did not listen and made mistakes multiple times. This can be seen as a weakness as it reflects poorly on the overall professionalism and competence of the staff.
In conclusion, Pierre Loti place has several strengths, such as a comprehensive menu, friendly staff, and good food quality. However, there are notable weaknesses, including order mistakes, inconsistent food quality, and a lack of condiment options. These weaknesses impact the overall dining experience and should be addressed for the cafe to improve.


Best TL Reviews

We came here for breakfast. Comprehensive menu. I tried Turkish coffee as not had it before, it was nice and not as sting as I expected. Staff friendly. Full English Breakfast was nice and a treat for me to have chips with it! My brother had the lamb Shish but was disappointed there was no yoghurt or chilli sauce to accompany it (he did ask and was advised there wasn’t any). I’d come again. It could be improved with nicer bakers bread toast as only 50/50 sliced loaf is available.
I really like this little cafe, its a welcomed addition to High Brooms and not far from the train station. The food is excellent, great quality, big portions and the service is fast. Also, the price is really good too. My go to cafe.
I have been to this cafe on 3 separate occasions and the lady who took my order 3 times did not listen to a single word.
The last time I was so shocked I left my food on the able and walked out ! But paid my bill I couldn’t be asked to argue !
I ordered a halloumi and Turkish sausage baguette.
I asked for it not to be CUT and I asked for NO cheese only halloumi.
I received a cheese and Turkish sausage baguette cut into 10 pieces with halloumi on the side.
The lady needs to be sacked ! And I’ll never be returning to this cafe again.
On the 2 previous occasions I ordered sandwiches, For take away, I noticed if the sandwiches are cut the food drops out, so on 2 separate occasions I made it VERY clear to the lady taking my order DO NOT CUT.
On both occasions my sandwiches was cut into triangles I even called in and complained. Lady said she forgot and couldn’t remember.
The sausages are recooked, and cut like a Donna kebab thin slices and dry, so I opted for the Turkish sausage what is much nicer.
The hot chocolate is 10/10. Very nice
But that’s as far as it goes.
Absolute scam and waste of money. Ordered from here for breakfast, got a bacon & sausage butty & tuna sweetcorn butty. B&S butty was cold, had 3 sausages & 2 rashers of bacon in, no sauce and stingy amount of butter. Worst part was it wasn’t even a proper morning roll, it was 2 thin slices of 50/50 bread from aldi.
Unlike the B&S, the Tuna one was warm. I have still eaten it but not sure I’m gonna live to see this evening.
Cost me all in all delivered from less than a mile away £13 for something I could have made myself at home for under £4
Nice little cafe serving good hearty cooked breakfasts which fills the belly!!!...
Nice little cafe. Food was lovely! Very varied menu.
Can't say how many times I have eaten breakfast here, too many to count. Everytime it's spot on.
No frills but great breakfast and pleasant staff.
Due back in the next few weeks.
Had knefe cheese, was extremely good.
Small portion,but was delicious.
Will visit again????

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Pierre Loti Info

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Takeaway
  • Dine-in
Highlights
  • Great tea selection
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Offerings
  • Coffee
  • Kids' menu
  • Small plates
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
Amenities
  • Good for kids
  • High chairs
  • Toilets
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Payments
  • NFC mobile payments