Gran Caffe

Basil St, London SW1X 9LA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Gran Caffe

Gran Caffe has several strengths that make it an attractive option for customers. One of the main strengths of the place is their afternoon tea offering. According to one of the comments, the afternoon tea is really nice and comes at a good price of £19.50 per person. This indicates that the price is reasonable and provides value for money. Additionally, the afternoon tea is beautifully presented on black slates, which enhances the overall dining experience. Furthermore, the comment mentions that there is a generous amount of food, suggesting that customers will not leave feeling hungry.

Another strength of Gran Caffe is their mint tea. The comment states that the mint tea is served with fresh mint and is described as very nice. This highlights the quality of their tea and the attention to detail in its preparation.

The service at Gran Caffe is also highlighted as a strength. Multiple comments mention the good service provided by the staff. One comment even praises it as one of the best choices for lunch or dinner in the area. It is mentioned that the staff is friendly, attentive, and thorough in answering questions. This indicates that the staff is well-trained and customer-oriented, enhancing the overall dining experience.

The location of Gran Caffe is also mentioned as a strength. Being just a few steps away from Harrods, it is described as an ideal place for a quick break during a shopping trip. This convenience factor can attract customers who are looking for a nearby option to relax and refuel before continuing their shopping.

Gran Caffe also receives positive feedback for their coffee and desserts. One comment mentions that they offer great coffee, and another comment praises their desserts. These positive experiences add to the appeal of the place, particularly for coffee and dessert enthusiasts.

Despite these strengths, there are also some weaknesses that have been identified by customers. One of the comments states that the eclairs, profiteroles, and strawberry gateau are mediocre. Moreover, it specifically advises against ordering the strawberry gateau, describing it as not nice. This suggests that the quality of certain desserts may not meet customers' expectations.

Another weakness mentioned by a customer is the smaller serving size of the prosecco glasses. They note that the glasses did not have a full serving, raising concerns about value for money. Additionally, the absence of a spoon for serving salt and pepper in open dishes is pointed out as a hygiene issue. This implies that there may be some lapses in attention to detail when it comes to providing essential utensils for diners.

The service is also criticized in one comment, describing it as slow and suggesting that it would be more enjoyable if the price was more friendly. This indicates that there may be instances of slow service and that the prices may not always be perceived as fair by customers.

Lastly, a comment in French criticizes the seating arrangement, waiting time, and billing at Gran Caffe. It mentions that the tables and placement in the dining area are unsatisfactory and that the waiting time was almost indecent. Furthermore, they experienced an issue with the bill, where the service charge was accidentally added twice. This raises concerns about the organization and efficiency of the restaurant's operations.

In conclusion, Gran Caffe has several strengths, such as their reasonably priced and beautifully presented afternoon tea, good service, and convenient location. However, there are also weaknesses in certain aspects, such as the mediocre desserts, smaller prosecco servings, slow service, and lapses in attention to detail. It is important for the restaurant to address these weaknesses to ensure a consistently positive dining experience for their customers.

Best TL Reviews

Really nice afternoon tea for good price £19.50 per person. Beautifully presented on black slates and a generous amount of food. Mint tea is served with fresh mint, very nice. Eclairs, profiteroles and strawberry gateau are medicocre. Don't order the strawberry gateau it's not nice. The cream is very buttery butter cream. Not fresh cream. Service was also good.

Great coffee and desserts at a nice atmosphere!

Service is excellent and this is one of the best choices if you are in the area for lunch or dinner too!

Only a few steps away from Harrods it's ideal for a quick beer between your shopping safari!

One of the tastiest restaurants I tried while in London for two weeks! Definitely the best service I have had, the staff was friendly and more attentive than most places I visited in London. The waiter was answered all questions thoroughly, except one, which he brought over the manager to make sure it was properly answered. The pesto sauce on my create your own pasta was amazing and my mom loved her croque monsieur. I had a screwdriver which had freshly squeezed orange juice and it was the best I've ever had! My mom had two glasses of prosecco. Unfortunately, both glasses had a smaller serving than a usual glass, the top didn't even reach the top of the logo on the glass! My only other complaint is that there was no spoon for the salt and pepper which were in open dishes. Having a spoon to serve yourself with would be very helpful and much more sanitary! The dessert we shared was quite good. Overall it was a lovely dinner with splendid service!

Late morning Breackfast on a Sunday, lovely place nice atmosphere service up to the standards of the area, one this if u come here for pancakes be sure to arrive at the latest 1030 because I don't know for what valid reason at 11 they won't be available any more.. Only disappointment. Bit pricey for some, tourist mainly, so be sure to look at the menu if is not your kind of place, after all you are next to Harrods in a really nice area.

Good. I like the warm salad. A very busy caffe, the service is slow, but it is all fine to me. If the price is more friendly, I would be more happy.

Le repas était correct. Le service était insatisfaisant d'ailleurs le placement dans la salle, la disposition des tables laisse à désirer et le temps d'attente presque indécent. Le plus choquant, alors que nous n'avions pas été exigeant, a été lors de l'addition. On nous a fait compter le service deux fois. Heureusement que nous avions remarqué l'erreur. Au prix de la carte, c'est très mal venu.

I sometimes have a coffee and light meal here after shopping at Harrods. Just opposite to Harrods. And 30 second from Harrods exit.

Good service. I like Tiramisu here. I had a sandwich it was big portion and I couldn't finish it.

Great food, excellent location. Very busy a long wait before being seated ..and slow service. Expensive