Lotus House

+44 1294 275055

26 High St, Irvine KA12 0AY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Lotus House

Lotus House Place is a Chinese restaurant that has received mixed reviews based on the comments provided. In order to analyze the strengths and weaknesses of the restaurant, we will focus on several key aspects including food quality, delivery time, price, service, and customer experience.

Starting with the food quality, there are negative comments about the salt n chilli chicken being far too salty and the chicken curry being dry and tough. These comments suggest that the restaurant may have inconsistent quality control when it comes to the preparation of their dishes. On the other hand, there are positive comments mentioning great food and the restaurant being recommended by returning customers. This suggests that there are some dishes or options on the menu that are well-prepared and enjoyed by customers. However, without additional information about the overall variety and consistency of the food, it is difficult to determine the true strength of Lotus House Place in terms of food quality.

Moving on to delivery time, one customer mentions waiting 45 minutes for delivery. This is a relatively short wait time for a food delivery, especially for a Chinese restaurant. However, it is worth noting that the comment is negative, indicating that the delivery time may not have met the customer's expectations. This highlights a potential weakness in the restaurant's delivery service, as prompt and reliable delivery is often a key factor for customers when ordering takeout.

In terms of price, there are conflicting comments. One customer mentions great food and great prices, while another states that the food is way overpriced. This discrepancy suggests that the restaurant may have varying pricing across their menu items or that the perceived value of the food may differ from customer to customer. Without more information on specific menu items and their corresponding prices, it is challenging to determine the true strength or weakness of Lotus House Place in terms of pricing.

Customer service is mentioned positively in one comment, stating that the service was great. This indicates that the restaurant may excel in terms of customer service, providing a pleasant dining experience for patrons. However, it is worth noting that one customer mentioned not receiving a menu with their delivery, which suggests a potential oversight in the restaurant's order fulfillment process. This may indicate a weakness in terms of attention to detail or communication with customers.

In terms of the overall customer experience, there are positive comments about the restaurant being recommended and having clean premises. These comments indicate that Lotus House Place may offer a satisfactory overall dining experience for some customers. However, there are also negative comments about the food being shocking and overpriced, which suggest that the restaurant may not meet the expectations of all customers. It is worth mentioning that the negative comments seem to be more specific and detailed, while the positive comments are more general and brief. This may suggest that customers who have a negative experience are more inclined to provide detailed feedback, while satisfied customers may not feel the need to elaborate on their positive experience.

In conclusion, based on the comments provided, Lotus House Place has strengths in terms of positive customer experiences, possibly in terms of customer service and overall dining experience. However, the restaurant also has weaknesses in terms of food quality and consistency, delivery time, and potentially pricing. Without additional information and a broader range of feedback, it is difficult to fully assess the strengths and weaknesses of Lotus House Place.

Best TL Reviews

Ordered salt n chilli chicken and it was far too salty, far too much couldn't eat it. The chicken curry was dry and tough couldn't eat it either won't be ordering from here again.

Waited 45 minutes for delivery, ordered beef curry, beef chough, rice was meant to be fried but tasted and looked more like boiled at least it was still warm, won't be ordering from here again

Great food, great price, great service. Definetly using again. Did ask for menu with my delivery though as they've just updated prices etc.. and the only reason I've not tried here in a while as couldn't find it online and that's cause you've gotta phone cash on delivery but its worth going old school for a good Chinese ????

Been twice now, the return as good as the first visit, there is a reason it is busy, recommended

George in the lotus irvine.

Brilliant food great prices.

Best Chinese restaurant around. We travel from Stevenston to get a carry out as there are no good Chinese restaurants nearby. Always very quick and very clean premises. Would recommend anyone to try here if they have not already done so.

1st time trying this place. Disgusted!!! The food was shocking and WAY over priced! (had old menu, £8 more!) gravy - thick and tasteless, ribs - oily! Fried rice - dry, soup - bin! Sweet and sour sauce like glue, beef as chewy as a sand shoe(not that I have tried), chicken as dry as a desert and overall NO FLAVOUR! AVOID! Will stick to my usual, golden city! (Great!)

Just had worse meal ever . Beef and mushrooms more like beef n onions n carrots horrible taste chips recooked will not be ordering from here again