The Refreshment Bar

+44 1254 59049

17-19 Northgate, Ewood, Blackburn BB2 1JU United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Refreshment Bar

The Refreshment Bar is a popular place with a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of this establishment, it is important to consider the different aspects mentioned in the comments.

Starting with the strengths, one recurring theme in the comments is the welcoming and friendly atmosphere of the place. Customers have consistently mentioned that the staff is polite and nice. This is a valuable characteristic of a restaurant, as it can greatly enhance the overall dining experience and make customers feel comfortable and appreciated.

Another strength that is highlighted in the comments is the delicious taste of the food. Multiple customers have praised the quality of the meals, mentioning that they enjoyed their breakfast or sandwiches. This positive feedback on the taste of the food is essential for any restaurant, as it directly contributes to the satisfaction of the customers.

Additionally, customers have appreciated the ample serving portions of the sandwiches and the fact that they are made with real chicken rather than cheaper alternatives. This attention to quality and generous portions can be seen as a strength of The Refreshment Bar, as it indicates a commitment to providing customers with satisfying meals.

Furthermore, the availability of a free newspaper for customers to read while dining is seen as a positive aspect. This additional perk adds value to the experience and provides customers with a source of entertainment during their visit. It shows that The Refreshment Bar is considering the needs and comfort of its patrons.

Moving on to the weaknesses, one recurring complaint is the cramped space of the establishment. Some customers have mentioned feeling cramped and having difficulty finding a seat, especially during busy times. This can be seen as a weakness, as it impacts the overall comfort and enjoyment of the dining experience.

Another weakness highlighted in the comments is the inconsistency in the staff's knowledge regarding the ingredients used in the food. In one instance, a customer reported being misled about the use of real butter in their dish, resulting in a negative experience. This inconsistency and lack of knowledge can lead to customer dissatisfaction and should be addressed by The Refreshment Bar.

Additionally, one customer mentioned receiving a poorly made coffee, stating that it was "horrible." This can be seen as a weakness in terms of the quality of the beverages served at the establishment, as it did not meet the expectations of the customer. Consistent quality across all aspects of the menu, including beverages, is crucial for maintaining customer satisfaction.

Lastly, one negative comment mentioned unfriendly and rude staff, suggesting a lack of customer service skills. This is a significant weakness for any establishment, as excellent customer service is essential for creating a positive and enjoyable dining experience. Addressing this issue and improving staff training and professionalism is crucial for The Refreshment Bar to meet customer expectations and maintain a good reputation.

In conclusion, The Refreshment Bar has several strengths and weaknesses based on the comments provided. The welcoming atmosphere, delicious food, generous portions, and availability of a free newspaper are all strengths that contribute to the positive experience of customers. However, the cramped space, inconsistency in staff knowledge, poorly made coffee, and unfriendly service are weaknesses that need to be addressed in order to improve the overall dining experience. By addressing these weaknesses, The Refreshment Bar can enhance its strengths and ensure customer satisfaction.

Best TL Reviews

Well what can I say... this place lol I've only just rediscovered it after spending most of my teen years eating there.

A great place otherwise to relax the atmosphere is welcoming and friendly staff I find are polite only downside is can be a little cramped notwithstanding the food tastes delicious.

Asked if they did real butter or spread on their rolls with soup. Told it was real butter so ordered them. Please note Nordpack is "not" real butter. And tastes horrible when your roll is smothered in it. See photo of all I managed to scrape off.

I had toast and a cup of tea ???? very nice and welcoming from nice and friendly staff.

Looking for a breakfast that will well and truly hit the spot in a way that takes youback to those Sundays that you would trade war stories with your friends after the night before? Then look no further, brilliant food, friendly staff and a nice chilled atmosphere. Think we've found our new breakfast spot. Thank you

This place is absolutely rubbish I had breakfast today it was absolutely horrible the toast was soft soggy I only got one tomato I ordered porch eggs 2 I got scrambled eggs had no salt beans were very little just full mushrooms it was cold the food the staff were very unfriendly and rude it's not worth the money real let down they need to learn how take care of their customers they havnt gor clue on how running the business very poor service the food was disgusting I rather go McDonald's have breakfast sort you self out refreshment bar horrible food horrible staffs

I had a full English breakfast with my wife. The service staff was very nice. The food was exactly what a breakfast should be. They even came by to make sure we were liking everything and if we had enough on our plates. Best experience I've had in England this far at a restaurant. Tea was good too.

I Come in here a couple of times a week for a sandwich and cup of tea as I work locally. It's always busy but I always manage to find somewhere to sit either inside or if it's nice outside. There is always plenty of filling on the sandwiches and it is proper chicken not the cheap chicken roll or wafer thin stuff. My favourite part is I can relax and read the free newspaper whilst there. Staff are very nice too.

Very good bacon bap but let down by the coffee. Who else makes coffee like that ....horrible.