Quick Facts About Cafe Orient Express
Cafe Orient Express appears to have several strengths based on the comments given. One of the main strengths is the quality of the food and menu options. Multiple reviewers mention that the food is delicious and excellent. The café is also praised for its vegetarian-friendly options, with one reviewer specifically mentioning that the veggie sausages are made with actual vegetables. This shows that the café caters to a variety of dietary preferences.
Another strength is the level of customer service. Reviewers consistently mention that the service is friendly and that the staff is helpful. This is important in creating a positive dining experience and ensuring that customers feel welcome and satisfied. The café is also commended for being family-friendly and welcoming to dogs, which attracts a wider range of customers.
Price is another strength mentioned in the comments. Reviewers state that the prices are reasonable and good value for money. This is important in attracting customers and ensuring that they can enjoy a meal without feeling like they are overspending.
Additionally, the cleanliness of the café is praised by reviewers. Cleanliness is important in any food establishment, as it creates a pleasant and safe environment for customers. The fact that the café is described as "spotless" indicates that the management takes cleanliness seriously.
However, there are also a few weaknesses that can be identified from the comments. One recurring issue is the café's cash-only policy. Several reviewers mention that they were caught off guard by this, as it is not stated clearly enough. This can lead to inconvenience for customers who do not carry cash or who are not aware of the policy. Offering alternative payment options, such as card or contactless payments, could alleviate this issue and improve the overall customer experience.
Another weakness that is mentioned is the slow service. While the majority of reviewers praise the service as friendly and helpful, there are a couple of comments that mention slow service and confusion with orders. This indicates that there may be inconsistencies in the service quality and efficiency. Improving staff training and communication could address this issue and ensure a consistently positive experience for customers.
In conclusion, Cafe Orient Express has several strengths, including delicious food, friendly service, reasonable prices, and a clean environment. These factors contribute to its positive reputation and popularity among customers. However, the café should address its cash-only policy and improve service efficiency to further enhance the customer experience. Overall, Cafe Orient Express is a well-regarded café with potential for further improvement.
Best TL Reviews
Breakfast at its best!
Have been here several times. Excellent menu. Absolutely love the food and service with a smile. It is a very well run cafe which is always busy and deservedly so. The prices are also very good and spotless. Families and dogs are very welcome. Definitely one of my favourite places to visit. We'll done. Keep up the good work ????
Came for breakfast with my wife and child and the food was absolutely delicious. The service was great and the place was clean. Will be coming back. Also presentation was lovely
Decided to breakfast here after reading the reviews. Word of caution this business is CASH ONLY which I discovered when it came to settle the bill. There is a sign in the doorway but it 7s small and easily missed. Service is adequate, though communication isn't a strong point with one or two little misunderstandings. The food is good, good size portions but nor overacting, well cooked and presented. The veggie sausages were made with vegetables, peas, sweetcorn, rather than textured protein only. The bacon and sausages my partner had were 5asty and if reasonable quality. Prices are fair and the coffee is good.
We arrived at lunchtime on our bikes and although it was busy we were able to get a table outside. Coffee ☕ was good, the food excellent and prices reasonable. Would have given 5⭐ but we waited quite a long time for our food (it was busy) Veggie friendly and contactless payment.
Very tasty food, friendly greeting and service. Great value for money. I'd highly recommend ????
My Eggs Benedict was amazing and my families food was exceptional.
The waitress was so helpful, we will definitely be going back!
I don't even know where to start!!! Friendly staff, friendly service, cute setting amazing food.
We was first timers in Wales and looking for a halal place. Trusting Google we went into this cafe and we wasn't disappointed the from beginning to end.
Thank you to the girls for your excellent service.
Superb eggs royale here, let down by cash only policy which caught me out plus slow service by distracted waiting staff- I had to go to bar to make order and pay. There are tiny stickers stating this but not obvious enough, pity as I'll not return for that reason :( could have been 5*
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