Quick Facts About Leonardo's Glasgow
Leonardo's Glasgow place appears to have both strengths and weaknesses based on the comments provided.
Starting with the strengths, multiple comments highlight the quality of the food. The first comment mentions "gorgeous food" and expresses satisfaction with the dining experience. Another comment agrees, stating that the food is excellent. The third comment also praises the "amazing food." This consistency in positive feedback regarding the food suggests that it is a strong aspect of Leonardo's Glasgow place.
The atmosphere is also mentioned as a strength in one comment. The customer describes it as "lovely atmosphere," indicating that the ambiance of the restaurant is enjoyable. Additionally, another comment mentions the "lovely staff," revealing that the service is satisfactory to at least some customers.
Furthermore, the comment expressing appreciation for the value for money suggests that Leonardo's Glasgow place offers affordable prices, which is seen as a bonus by customers. This can be an attractive quality for diners looking for good quality food at reasonable prices.
Moving on to the weaknesses, the most prevalent issue seems to be with the service. One comment describes it as leaving "a lot to be desired," while another states that the service is what prevents them from wholeheartedly recommending the restaurant. Specific issues mentioned are waiting for drinks, receiving incorrect drinks, and delayed delivery times for takeaways. These experiences impact the overall customer satisfaction and perception of the restaurant.
There are also comments expressing dissatisfaction with the portion sizes. One customer feels that the food portions are small, which may be perceived as a weakness for those who prefer more generous servings.
In terms of service, one comment describes a negative experience of being ignored after being seated at a particular table, causing frustration and leading to the customer leaving the establishment. This incident can be seen as a significant weakness in terms of customer service.
Additionally, another comment mentions a negative encounter with service. The customer highlights the long waiting times to order, receive drinks, and receive food. Furthermore, they express disappointment with the addition of a 10% service charge in light of the perceived poor service. The customer ultimately decides not to return and plans to address the issue via email. This negative experience further reinforces the weakness of service at Leonardo's Glasgow place.
In summary, while Leonardo's Glasgow place has strengths such as the quality of food, a pleasant atmosphere, and affordable prices, it also faces weaknesses, particularly in the area of service. Issues mentioned include delayed delivery, waiting for drinks, incorrect drink orders, ignored customers, long waiting times, and perceived poor service. These weaknesses can impact customer satisfaction and may deter some from returning or recommending the restaurant. Addressing and improving these service-related aspects may be necessary for Leonardo's Glasgow place to enhance overall customer experience and satisfaction.
Best TL Reviews
We stopped off here on our way home from the isle of mull. Gorgeous food, lovely service. Couldn't have asked for more will definitely return when we are passing again.
The food is excellent but the service leaves a lot to be desired. Twice I've been and it's been poor. We received our starters before getting our drinks and then went our whole main waiting on the other drinks we ordered and got one drink wrong.
Can't fault the food but the service stops me from wholeheartedly recommending the place.
This is one of our favourite restaurants and it’s even better that it’s right on our doorstep! Lovely atmosphere, lovely staff and amazing food. The value for money is such a bonus too!
I absolutely love the food from here but unfortunately there delivery is a disgrace, I have ordered many times and never had it delivered in less than an hour and a half, ordered tonight with a bill of £60 2 hours ago and still waiting, phoned after 1h 30 mins to check on it and was told it was ready but are waiting on there driver. Think they need better driver.
Very nice
The seafood risotto had a generous amount of mussels Kong prawns and scallops. The ice cream was tasty and the house wine very tasty.
Amazing kids options and service!
Service non existent!!! Booked table (Number5) as I'm on my own and a regular. The table was allocated to a couple who'd just sat down. I was offered a booth at the side of the bar. Sat for 25 minutes and was completely ignored. I left! I won't be back. Ruined my evening.
This was our first time in here tonight and it was really nice. My husband and I were celebrating our Silver Wedding Anniversary and we really enjoyed it. Definitely recommend and will be back. ????????
Food was ok but small portions.
Service was awful, we waited a considerable time to order then to receive our drinks then food. When we ordered dessert for 3 of us and drinks for the other 3 of us we waited 20 mins after desserts. We then cancelled drinks order and asked for bill. A 10% service charge had been added, when I complained I was told they were short staffed and the service had been ok. I strongly disagreed, I asked for the service to be removed only to be told by the manager she was not able to do this. I asked for contact deatails of who could, which I was given. I will be emailing tomorrow. I will definately not be visiting again.
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Leonardo's Glasgow Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Offerings
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Beer
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Late-night food
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Wine
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
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Romantic
Crowd
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Groups
Planning
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Accepts reservations
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
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| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
How to go there
Location
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