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Gigi Nails

+44 20 8672 2200
88 Tooting High St, London SW17 0RN United Kingdom of Great Britain and Northern Ireland
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Gigi Nails

Gigi Nails Place has a mix of positive and negative feedback from customers, which provides insights into the strengths and weaknesses of the salon. In order to properly analyze the comments, it is important to consider both the positive and negative aspects mentioned.
One of the strengths of Gigi Nails Place is its location. Many customers mention that they chose Gigi Nails Place because of its convenient location. This suggests that the salon is easily accessible and located in a favorable area.
Another strength mentioned by multiple customers is the pleasant atmosphere of the salon. Customers describe the salon as nice and the staff as friendly. The main guy is particularly praised for his friendliness. This suggests that the salon has created a welcoming environment for customers, which is an important factor in providing a positive experience.
In terms of specific services, the salon is praised for its ability to recreate a desired style based on photos provided by customers. This indicates that the staff at Gigi Nails Place have the skills and expertise to meet customers' expectations and requests.
The salon is also recognized for its attention to detail. Customers mention that the staff go above and beyond to ensure that the customers are happy with their nails and that they accommodate new and unique ideas. This attention to detail can be seen as a strength of Gigi Nails Place, as it demonstrates a commitment to customer satisfaction and a willingness to cater to individual preferences.
However, there are also weaknesses highlighted by customers in their comments. One significant weakness mentioned is the issue of acrylics lifting up shortly after being done, leading to damage to customers' nails. This suggests that there may be a problem with the quality of the products or techniques used for acrylic nails at Gigi Nails Place. The comment also suggests that the salon may not use proper ingredients, which could be a potential health and safety concern.
Another weakness pointed out is the dissatisfaction with the results of some services. One customer mentioned being unhappy with a basic style short acrylic full set, while another mentioned receiving bumpy and pointy nails instead of the requested oval shape. These comments indicate that there may be inconsistencies in the quality of the services provided by Gigi Nails Place, possibly due to a lack of attention to detail or insufficient skills of some staff members.
In addition, one comment suggests that the salon may not value return customers. This raises concerns about the salon's focus on customer retention and whether they prioritize providing a consistent and positive experience to build long-term relationships with customers.
In conclusion, Gigi Nails Place has strengths in terms of its location, pleasant atmosphere, ability to recreate desired styles, and attention to detail. However, there are weaknesses related to the quality of acrylic services, inconsistencies in results, and potential issues with customer value and satisfaction. It is important for the salon to address these weaknesses in order to improve overall customer experience and maintain a strong reputation.


Best TL Reviews

I was a regular at Gigi nails because of the location and the salon is also nice. The main guy is super friendly and I always enjoyed my experience there. Unfortunately 4 times between December 2021 and September 2023 my acrylics would lift up shortly after being done and ended up destroying my nails. I have started going somewhere else now and after taking a look at my nails, told this was happening because they were using old powder. If this salon would use proper ingredients they would be great. I think perhaps they don’t value return customers, which is a shame. I cannot recommend getting acrylic or gel nails done here.
My first time visiting Gigis. And I loved it. I showed photos of what I liked and they were able to do exactly what I loved. They even touched them up for free when I accidentally broke a nail 2 days later.
Service, quality and cleanliness is excellent and super great value for money.
Will definitely be going again and recommending to others.
Lovely service I just hate my nails, cried as soon as I left. Paid £43 for a basic style short acrylic full set that I’m just not happy with at all.
Walked in and was seen immediately for a set of acrylics. My nail tech was lovely and happy to do the design from a reference pic I showed. With the design it did cost £45 which I didnt mind paying as it was for my 21st and I am very happy with the results but wouldnt do regularly. The nail tech had me checking throughout to make sure I was happy with how it looks and was happy to respond to any comments. Would recommend!
Absolutely awful service. Don’t come here for acrylics or your nails I’m general. The lady that was pregnant is the worst at nails. What an awful set of nails these were- I requested oval, tell me why they gave me bumpy pointy nails.
Always go here for my nails. The attention to detail is great and their so friendly.
They always try to accommodate my new whacky ideas for my nails.
First time at Gigi nails and it was great! Staff were so friendly and checked throughout that I was happy with the nails, and the attention to detail was amazing, would definitely recommend!
I had a pedicure here and it was fantastic! I used to live in balham and went to Balham Nails and now I’ve moved I’m really pleased I’ve found somewhere equally as good more local
to Tooting.

Gigi Nails Info

Amenities

Payments
  • Cash only

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:30 AM - 06:30 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location