WJ Rowe Fish and Chips

+44 1438 741412

119 Bedwell Cres, Stevenage SG1 1NA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About WJ Rowe Fish and Chips

WJ Rowe Fish and Chips has both strengths and weaknesses, according to the comments provided. Analyzing these comments can provide a comprehensive understanding of the overall customer experience at the establishment.

One of the strengths mentioned by multiple customers is the friendly staff. Customers have consistently praised the service provided by the staff, describing them as lovely and pleasant. This positive feedback indicates that the staff at WJ Rowe Fish and Chips are attentive and strive to create a welcoming atmosphere.

Another strength highlighted in the comments is the quality of the fish. Many customers have expressed their satisfaction with the fish at WJ Rowe Fish and Chips, stating that it is decent and lovely. This suggests that the establishment is successful in sourcing good quality fish, which is essential for a fish and chips shop.

Hygiene is another strength mentioned by customers. They have commended the cleanliness and hygiene standards at WJ Rowe Fish and Chips, emphasizing that it is good and very hygienic. This positive feedback is crucial in attracting and retaining customers as cleanliness is a significant factor in the food industry.

Customers have also mentioned that the food at WJ Rowe Fish and Chips is good, with positive comments about the flavor and taste. This indicates that, when everything is done right, WJ Rowe Fish and Chips can provide an excellent dining experience with delicious food.

One of the weaknesses mentioned by customers is the inconsistency in portion sizes. Some have found this aspect annoying, suggesting that WJ Rowe Fish and Chips struggles with maintaining consistency in portion sizes. This inconsistency may lead to customer dissatisfaction and could be an area for improvement.

Another weakness highlighted by a customer is the price. They mention that the food is not worth the price, indicating that some customers may feel that WJ Rowe Fish and Chips is overpriced compared to the quality and serving size. This could potentially deter price-sensitive customers from visiting the establishment.

One recurring weakness mentioned by several customers is the quality of the chips. They claim that the chips are not nice tasting, often soggy, or could have been cooked better. This implies that WJ Rowe Fish and Chips may face challenges in consistently achieving the desired texture and taste for their chips.

It is worth noting that while some customers have expressed disappointment, others have had positive experiences and highly recommend WJ Rowe Fish and Chips. The comments mentioning excellent value, loyalty cards, and catering for parties indicate that there are aspects of the establishment that are appreciated and enjoyed by customers.

In summary, WJ Rowe Fish and Chips has several strengths, including friendly staff, good quality fish, and high hygiene standards. However, there are also weaknesses such as inconsistency in portion sizes, pricing, and the quality of the chips. Taking customer feedback into account, the establishment could focus on addressing these weaknesses to enhance the overall customer experience.

Best TL Reviews

I have been a regular. I think this shop are living off their old reputation and grown complacent. Chips are not nice tasting and often a bit soggy. Fish is decent quaility but batter is also lack luster. Inconsistent in the portion sizes which is annoying. Staff are great and friendly. It is good clean food and seems very hygenic, just not worth the price. Extra disappointing given how highly they rate themselves. Tbf.. when they get it right they do get it very right

We went for the smaller portion for lunch, just the right sized portion. I had cod and chips and son wanted savaloy and chips. Freshly cooked and excellent value.

I'm only giving 3 stars for the food because I felt the serving size was small, but it was good. The team is very friendly, very pleasant.

Lovely staff. Good service. Food was really good. It's definitely worth a visit.

Bought 2 large fish and chips fed 4 people with leftovers making it about £5 per person. Generous portions and lovely food but chips could've been cooked a bit better as they were quite floppy.

Received delivery. Regular chips, absolute rip off. Over charging and under portioned. I will never use your store again. Very very small portion.

Legendary fish and chips, never go anywhere else in the area. Staff are great, food is great not much else to say. They also cater for parties which is well worth it. Highly recommended.

Very friendly service. Lovely fish and chips. They do a loyalty card! Even had free warm mince pies over Christmas. Highly recommended. They are not the nearest to us, but worth going a bit further from home.