Quick Facts About Sundaes Gelato
Sundaes Gelato place has several strengths that make it a popular choice among customers. Firstly, the variety of desserts offered is a major strength. Customers praise the wide range of options available, including crepes, waffles, cakes, warm cookie desserts, and gelato in various flavors. This ensures that there is something to satisfy every sweet tooth.
Another strength is the American diner feel of the place. This unique atmosphere adds to the overall experience and makes the visit more enjoyable for customers. Additionally, the convenient location across from the Theatre Royal in the city center is a major advantage. It allows customers to easily access the gelato place, especially when they are visiting the theater or exploring the city center.
The staff at Sundaes Gelato place are appreciated for their efforts, despite being short-staffed. Customers acknowledge that even though the place was busy, the staff tried their best to serve everyone quickly. This dedication to customer service is considered a strength of the establishment.
The positive reviews about the taste and quality of the desserts demonstrate another strength of Sundaes Gelato place. Customers particularly enjoy the banana and toffee crepe and the waffle with the same flavor combination. The deliciousness of the milkshakes is also mentioned, indicating that the desserts are not only visually appealing but also satisfying to the taste buds.
The affordability of the desserts is another advantage of Sundaes Gelato place. Customers appreciate that they are getting good value for their money, considering the portion sizes and quality of the desserts. This makes the establishment an attractive choice for families, as mentioned by one customer who enjoys taking their kids there often.
On the other hand, there are some weaknesses mentioned in the comments as well. One recurring complaint is the slow service. Some customers express frustration about the long wait times and describe the staff as being overwhelmed or understaffed. Slow service can negatively impact the overall experience and may discourage customers from returning.
Another weakness mentioned is the cleanliness of the tables. Customers have observed sticky and unclean tables, which may create a negative impression and make customers question the overall hygiene of the establishment. Cleanliness is crucial in any food-related business, and improvements in this area may be necessary for customer satisfaction.
According to some comments, there have been issues with wrong orders and decreasing portion sizes at Sundaes Gelato place. These concerns can be seen as weaknesses as they create a sense of disappointment and decrease the overall value provided to customers. Moreover, the increasing prices in comparison to other places in the area are also mentioned as a negative aspect. This can dissuade potential customers who are looking for more affordable options.
In conclusion, Sundaes Gelato place has several strengths that make it a popular destination for those with a sweet tooth. The variety of desserts, American diner feel, convenient location, and dedicated staff are all strengths that attract customers. The positive reviews about taste, quality, and affordability also contribute to its appeal. However, there are weaknesses that need addressing, including slow service, unclean tables, wrong orders, decreasing portion sizes, and increasing prices. Addressing these weaknesses can help enhance the overall customer experience and maintain the reputation of Sundaes Gelato place as a go-to dessert destination.
Best TL Reviews
If you have a sweet tooth this is the place to visit.. they have a range of crepes & waffles and many different cakes, warm cookie desserts and a range of different flavour gelato. I tried a banana & toffee crepe and it was just what I needed at the time. My friend had the same but as a waffle. This place has an American style diner feel to it. Its in a convenient location across from the Theatre Royal in the city center. Id recommend this place.
Went there on saturday evening, was fairly busy, and it was very short staffed, but ladies done as best as they can to serve everyone as quickly as they can. Desserts were very delicious, milkshakes tasty too. Definitely will go back again.
Went today with Granddaughter.
Memories made great service and food coffe good too.
I make my own mind up about a place.
Will go again.
Used to love this place, but slowly it’s gone downhill. Really slow service, sticky unclean tables, wrong orders, portions getting smaller and less impressive. Now quite expensive compared to other places in the area also. A shame really.
Every flavour you can think of ...they have it whether its summer or winter this ice cream diner will put a smile on your face. From waffles to crepes... Cones to sundaes...hot drinks or cold they have it covered. Defiantly worth a visit . great staff , nothing is too much trouble . so glad to have this dessertery in my town
Absolutely great waffle and chocolate sundae. White chocolate, banana and strawberry waffle was to die for. They also deliver which I've been taking advantage of for over a year now. You won't be disappointed if you go here, the prices are really good considering the amount you get and the quality of it. The kids love it here and I take them quite often (at least I make out to the wife the kids wanna go here, I do really, lol). They sell a great range of gelato ice cream too, from standard vanilla, to bubblegum to coconut to some out there flavours. You don't have to buy food either as its also a café so you can just pop in for a tea or coffee. Overall though, great place. 4 stars ⭐⭐⭐⭐.
First time on there food was amazing..... Vanilla gelato was/is to die for.... Not tasted anything like it before..... The get told it's made on site ????????
Great for the kids. Quick and easy but desserts were lovely. Kids sundaes were really reasonable size as well
Place Pictures
Sundaes Gelato Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 11:00 PM |
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| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
| Sunday | 10:00 AM - 11:00 PM |
How to go there
Location
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