Quick Facts About Phil’s Plaice
Strengths:
1. Portion sizes: One comment mentions that the portion sizes at Phil's Plaice are perfect for the price paid. This suggests that customers are getting good value for their money and are satisfied with the quantity of food they receive.
2. Delicious food: Another comment mentions that every bite of food from Phil's Plaice was delicious. This indicates that the restaurant is successful in delivering tasty meals to its customers, which is an important strength.
3. Fair prices: Multiple comments highlight the fair prices at Phil's Plaice. This is a significant strength as it attracts customers who are looking for affordability, thereby increasing the likelihood of repeat business.
4. Quality chips: A customer emphasizes the high quality of the chips served at Phil's Plaice, which is another strength. Good-quality chips can enhance the overall dining experience and contribute to customer satisfaction.
5. Convenient ordering: One comment mentions ordering through Just Eat. This indicates that Phil's Plaice has embraced technological advancements and offers customers the convenience of online ordering, a strength in today's digital age.
6. Positive atmosphere and friendly staff: A customer mentions that the staff at Phil's Plaice is always friendly. This is an important strength as it can create a positive atmosphere and contribute to overall customer satisfaction.
Weaknesses:
1. Delivery issue: One comment highlights a delivery problem where the delivery person refused to come into the building and left the food outside. This suggests a breakdown in the delivery process and indicates a weakness in the restaurant's service.
2. Incomplete delivery: The same comment mentions that the food was not delivered to the customer's front door as expected, but left on the street outside. This indicates a lack of attention to detail and a failure to meet customer expectations, which is a weakness.
3. Enclosed environment: The customer mentions that the food was left outside in a space open to fresh air, suggesting a concern about food safety and hygiene. This weakness could potentially impact the restaurant's reputation and customer trust.
4. Delivery fee discrepancy: The comment points out that a delivery fee was paid, but the food was not delivered to the front door. This highlights a discrepancy between the service promised and the service provided, and could lead to dissatisfaction among customers.
5. Limited menu variety: One comment mentions that Phil's Plaice has a good "typical fish shop menu." This suggests that the restaurant may not offer a wide variety of options, potentially limiting its appeal to customers seeking a diverse range of choices.
6. Lack of specific food feedback: While most comments praise the food in general terms, there is a lack of specific feedback about the variety or quality of specific dishes. This makes it difficult to assess the strengths and weaknesses of Phil's Plaice's individual food items.
Best TL Reviews
Ordered through just eat. Never had food from here before and safe to say I will be ordering again. For the price I paid the portion sizes were perfect and every bite was delicious.
Lovely food at really fair prices, will definitely buy from here again
Top notch! Only had chips n peas, but they were really good quality. Ate ever chip. No left over, inedible shards, like most chippies????
Not far from me, always good fish and chips when I get them. My wife likes the Irish curry sauce.
Food was brilliant.
Order placed through Just Eat.
Delivery person refused to come into the building and left the food on the floor outside the main point of access.
The access door leads into a space open to fresh air. Not an enclosed environment. The order was not delivered to my front door but was effectively left on the street outside. This was not acceptable considering I paid £2.49 delivery to my front door.
Great little fish shop in Castleford. Always fresh and served hot. The staff are always friendly and every time we have been we have always thoroughly enjoyed our food. They have a good typical fish shop menu at a low price!
Lovely food lovely staff ❤️
Great fish and chips, found this place om just eat and never went anywhere else since. Good value and good portions.
Phil’s Plaice Info
Amenities
Service options
Accessibility
Amenities
Atmosphere
Payments
Today
Opening Hours
Monday | 11:15 AM - 08:00 PM |
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Tuesday | 11:15 AM - 08:00 PM |
Wednesday | 11:15 AM - 08:00 PM |
Thursday | 11:15 AM - 08:00 PM |
Friday | 11:15 AM - 08:00 PM |
Saturday | 11:15 AM - 07:00 PM |
Sunday | Closed |
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