Quick Facts About Royal Grill Cafe
Strengths:
1. Friendly and welcoming staff: The comments mention that there is always a happy face when customers arrive. This indicates that the cafe has a positive and friendly atmosphere, which can make the dining experience enjoyable for customers.
2. Dependable and solid cafe fare: The cafe is known for serving reliable and consistent food. Customers can rely on the quality and taste of their meals, as mentioned in the comment that praises their ham, egg, and chips breakfast. This consistency can contribute to customer loyalty and repeat visits.
3. Large portions and delicious food: The comment about the breakfast delivery highlights the generous portion sizes and delicious taste of the food. This can be seen as a strength, as customers often appreciate value for their money and tasty meals.
4. Good delivery service: The comment praises the cafe's breakfast delivery service, mentioning that the food is well-packed, arrives hot, and is the best breakfast delivery in the area. This signifies that the cafe has a strong delivery system in place, which can attract customers who prefer having food delivered to their doorstep.
5. Varied menu: The cafe offers a wide menu, including classic greasy spoon options and even roast dinners. This variety can cater to different customer preferences and attract a larger customer base. The mention of a customer seeing a good-looking roast dinner served to another customer indicates that the cafe can successfully execute different types of meals.
6. Reasonable prices: The comment states that the food is great and reasonably priced. This can be seen as a strength, as customers often appreciate affordability, especially when accompanied by good quality food.
7. Clean and polite staff: The cafe is praised for being very clean, and the staff is described as polite and helpful. A clean environment and friendly staff can create a positive dining experience and leave a good impression on customers.
Weaknesses:
1. Inconsistent quality of French fries: The comment expresses dissatisfaction with the French fries, mentioning that they were the same as the fat chips and were over-salted. Inconsistency in the quality of food can be seen as a weakness, as customers may not be able to rely on consistent taste and quality with certain dishes.
2. Ordering errors: The comment mentions that the new staff members made a mistake in taking the order and attempted to charge the customer for a cappuccino they never ordered. This highlights a weakness in the accuracy and efficiency of the staff, which can lead to customer dissatisfaction and potentially affect the overall dining experience.
3. Noise from coffee filter machine: The comment notes that the coffee filter machine is noisy. This can be seen as a weakness as excessive noise can detract from the overall ambiance of the cafe and disturb customers who are seeking a peaceful dining experience.
4. Cold beans: The comment mentions that the customer had cold beans during their visit. Inconsistent temperature of food can be seen as a weakness, as it indicates a potential issue with food preparation and quality control.
In conclusion, the Royal Grill Cafe has several strengths, including friendly staff, dependable food, good delivery service, a varied menu, reasonable prices, cleanliness, and polite staff. However, there are also some areas for improvement, such as ensuring consistency in the quality of French fries, improving accuracy in taking orders, reducing noise from the coffee filter machine, and maintaining consistent temperatures for all dishes. Overall, the strengths of the cafe outweigh the weaknesses, but addressing these weaknesses can further enhance the dining experience for customers.
Best TL Reviews
Our go to local greasy spoon, always a happy face when you arrive. Dependable solid cafe fare, our usual is ham egg & chips, a great breakfast to see you through the day!
I always order my breakfast from here on Deliveroo. It’s always really well packed and arrives hot. This is best breakfast delivery in SE10 by a mile, the portions are really big and the food is delicious. I only wish they were open for deliveries on Sunday’s too ????
You just have to have the liver and bacon with mash, peas, and gravy. SUPER! Stopped in on my way home to Rochester. A great find.
Ask for skinny French fries and got the same as the fat chips my friend asked. This was also over salted. Why add salt for us? Let us salt to taste. Not pleased. Chucked the chips.
Mental note to self...if its not the guy doing the food.l is on a break...wait to place order. Newbies took order and dis order and had to stop them trying to charge me for a cupaccino I never ordered
Although a "classic" greasy soon type café, they actually have a very wide menu including roast dinners and the one I saw served up to another customer looked really good. I had a greasy spoon standard of sausages, beans and chips and it was very good.
Shame the coffee filter machine is so blinking noisy!
Great food at reasonable prices. Very clean and staff are polite and helpful
Came here for lunch had sausage egg and chips.food was ok egg was a bit snotty but sausage was Nice chips were good and you get alot few to many for me.but all in all I would recommend. And I would go back.
Second time I've been there everything
Great , but beans cold again .other than that everything else great , just make sure beans hot ???? ie cooked
Place Pictures
Royal Grill Cafe Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Coffee
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Kids' menu
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family friendly
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 07:00 AM - 06:00 PM |
|---|---|
| Tuesday | 07:00 AM - 06:00 PM |
| Wednesday | 07:00 AM - 06:00 PM |
| Thursday | 07:00 AM - 06:00 PM |
| Friday | 07:00 AM - 06:00 PM |
| Saturday | 07:00 AM - 05:00 PM |
| Sunday | Closed |
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Location
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