Pitsea Kebab & Pizza

+44 1268 555556

14 Station Ln, Pitsea, Basildon SS13 3BG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Pitsea Kebab & Pizza

Pitsea Kebab & Pizza place has several strengths based on the comments provided. Firstly, the staff are described as very nice and friendly, which creates a positive and welcoming atmosphere for customers. This contributes to a pleasant customer experience and may encourage repeat business.

The quality of the food is consistently praised, with comments indicating that it is always nice and of good quality. This demonstrates that the establishment prioritizes the taste and preparation of their dishes. The positive feedback about the kebabs specifically suggests that they are a standout item on the menu.

The convenience of the location is another strength mentioned. The presence of small parkings nearby and mention of easy parking in the afternoons make it convenient for customers to visit the establishment. This ease of access can be a major advantage, especially in areas with limited parking options.

Additionally, the value for money is highly regarded. The comments highlight that the prices are reasonable, and customers feel that they are getting their money’s worth. This can be an important factor for customers when choosing where to eat, as it increases the perceived value and satisfaction of the overall experience.

On the other hand, there are also a few weaknesses expressed in the comments. One recurring complaint mentions a decline in quality over time. Specifically, there are mentions of the chicken being largely fatty and the chips not being properly cooked. This suggests a lack of consistency in the food preparation, which can be detrimental to the overall reputation of the establishment.

Another weakness raised is the issue of customer service. There are negative experiences mentioned, such as long waiting times and rude behavior from staff. These instances can create a negative impression and discourage customers from returning. Good customer service is essential in fostering positive relationships with customers and maintaining a loyal customer base.

In conclusion, Pitsea Kebab & Pizza place has several strengths including friendly staff, high-quality food, a convenient location, and good value for money. However, there are also weaknesses such as inconsistent food quality and poor customer service. These weaknesses should be addressed to ensure customer satisfaction and maintain a positive reputation in the long term.

Best TL Reviews

Very nice and friendly people working here the food is always very nice and very good quality. Sometimes I pick up from them after making an order on the phone so when I come in its already waiting for me.

Small parkings outside and afternoons are really easy to park and very good location. It is also very good value for money so can't really fault it.

Amazing kebab my absolute favourite ????

I no longer live in the area but when I return if I need dinner this shop is my go-to. I've eaten kebabs in a lot of places and still find this to be the best shop The meat is always nicely cooked, the salad fresh and a good selection compared to other places I've tried.

It might be personal choice but anyone I know can't speak higher of this place.

I have been using this kebab shop for over 15 years. The last two times I’ve been I’ve been so disappointed, today is the last time I will ever use them again! Last time I had a mixed dinner, the chicken I couldn’t eat at all, well what chicken there was as 90% of it was fat. I called and complained to be told that no one else has complained so don’t see what my problem was. Today I just can’t believe it, I can’t eat onions, it’s sets off a health condition, I asked for lettuce, cabbage and cucumber, I get cabbage and onion, so I had to pull every bit of the salad off and couldn’t eat it! I asked for my chips, well done as they always seem to be hardly cooked, a few was well done and some hard still and most of them still soggy, so didn’t eat them either. No point in calling them after last time I called. Really don’t know what’s happened to this place.

This has gotta be my best kebab House n burgers I've come across so far that tastes great.

I've been to a lot of kebab n burger places over the years, but this place, I do travel a few miles when me n the kids fancy a kebab or burger.

My favourite place so far for this type of fast food.

Was told 15 mins to collect my telephone order. Turned up to collect to be told it won’t be long. Stood for 20 mins waiting. To then be told it will be another 15 mins at least. Complained as I had other food for my children in the car that was getting cold to be given attitude “well you don’t have to wait mate do you” well erm yeah I’ve ordered and paid. What a joke this place is. Used to be great. Gone massively down hill. Will

Not be back

This has been our kebab shop of choice for many years. Always a decent kebab. I love the lamb shish. The lamb chunks are always a decent size. Chips could be a little crisper but other than that all good.

Best kebabs including doner, chicken or lamb shish, and koftes, cooked perfectly on open grill for that lovely flame grilled taste.

The Pitsea special is excellent, a bit of everything - the large one is HUGE!!

Always fresh salad as well, and excellent, crispy French fries.

Great houmous, they even do fresh pizzas!