Quick Facts About Pizza Express
Strengths:
1. Clean and nice staff: One of the strengths mentioned in the comments is that the restaurant was clean and the staff was friendly. This creates a positive and welcoming environment for customers.
2. Fresh food: The comment states that the food was fresh, which is an important factor for a dining experience. Fresh ingredients can enhance the taste and quality of the dishes.
3. Variety of options: The comments mention that they had pizzas with salad, dough balls, and a kids meal. This shows that Pizza Express offers a variety of options on their menu, catering to different tastes and preferences.
4. Great time and experience: The comment states that the customers had a great time and will be back. This indicates that Pizza Express provides an enjoyable and satisfactory experience overall.
5. Improved quality: One of the comments mentions that the quality of Pizza Express has improved since the last visit. This suggests that the restaurant has made efforts to enhance their food and service.
6. Convenience: The comment states that they were able to split the bill and take advantage of offers through the app, indicating that Pizza Express offers convenient options for customers.
Weaknesses:
1. Inconsistent quality: One comment mentions that they hadn't been to Pizza Express in a few years due to a decline in quality. This suggests that there might be inconsistencies in the food and service at different branches or over time.
2. Disappointed with the meal: Another comment states that the food was disappointing, with burnt starters and soggy and oily pizzas. This indicates that there might be issues with the food preparation and quality control.
3. Tatty branch and slow service: One comment mentions that the New Malden branch was tatty and had slow service. This suggests a lack of maintenance and attentive service at that specific location.
4. Unenthusiastic staff: The same comment mentions unenthusiastic staff, which can impact the overall dining experience and customer satisfaction.
5. Disappointing menu: Another comment states that the menu was disappointing, indicating a lack of variety or creativity in the offerings.
In conclusion, while Pizza Express has strengths such as cleanliness, friendly staff, fresh food, and a variety of options, there are also weaknesses identified, including inconsistent quality, slow service, unenthusiastic staff, and disappointing menu options. Addressing these weaknesses can help Pizza Express further improve its dining experience and customer satisfaction.
Best TL Reviews
We had a late lunch with friends. Around 2pm. It was quite !!! The restaurant was clean and nice staff. Very friendly!!! Food was fresh! We had two pizzas with salad and dough ball. And kids meal! We had a great time???????? we will be back.
I haven't been to pizza express for a few years as I felt the quality had gone down hill but went for a freinds birthday to the New Malden branch. I was very impressed by how much it has improved since I last went. The service was brilliant and been able to split the bill/take advantage of the offers via the app was very easy and convenient. Of course most importantly was the food, the food was superb & the beer nice and cold! Toilets also spotless too! I have since had take away from this branch (sometimes I even get the children's menu for lunch and all these have been great too!) Five stars form me!
The food is absolutely delicious. Team members are very helpful and happy to work there. I always have great time in Pizza Express in New Malden. Can't wait to visit again.
Christina was is always so welcoming, kind, patient and professional. She has a lovley energy. The food was also wonderful. Great vegan options.
I had a lovely meal here today. The staff were brilliant it was a friendly environment. I would definitely recommend it for my next meal out with friends and family.
Food review - Pizza Express - 2 out of 5
Starters - Calamri burnt and the burnt parts were covered by hiding it in the server pot. Chicken Wings felt like it came out of a microwave or blast oven. No care in the food.
Mains - Both pizzas had a very crispy style of crust which could work but unfortunately the middle of the pizza was soggy and very oily on both pizzas.
Disappointed with the whole meal so avoided dessert.
2 stars as the staff were polite.
Been a while since my last visit to a pizza express and was looking forward to it but the new Malden branch is tatty, has unenthusiastic staff and quite slow service 5pm on a Sunday) and the menu was disappointing. The food itself was ok but glad we had a voucher as would’ve been very disappointed at full price
Muy buena pizza, son individuales. La Coca Cola te la sirven con limon, el helado muy rico. Tienen aceite saborizado con ajo o con aji molido. Muy buena atención, el lugar está muy bien ambientado. Se encuentra en el centro del pueblo. Fácil acceso. Muy buenos baños. Aire acondicionado. Las sillas se pueden mover, por lo cual personas con movilidad reducida podrían acceder.
Place Pictures
Pizza Express Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Fireplace
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible lift
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Braille menu
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Coffee
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Free water refills
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Healthy options
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Kids' menu
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Late-night food
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Spirits
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family friendly
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Groups
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LGBTQ+ friendly
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
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| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 11:30 AM - 11:00 PM |
| Friday | 11:30 AM - 11:00 PM |
| Saturday | 11:30 AM - 11:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
How to go there
Location
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