Poulton Square Chippy

+44 1524 942390

1 Poulton Square, Morecambe LA4 5PZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Poulton Square Chippy

Poulton Square Chippy has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses.

Starting with the strengths, many customers praised the friendly and welcoming staff at the chippy. This is crucial in providing a positive dining experience and creating a pleasant atmosphere for customers. For example, one customer mentioned that the staff were polite and even held their food while they assisted their mother-in-law in a wheelchair. Another comment mentioned the "delightful lady" who engaged in conversation with customers and provided excellent service.

Another strength highlighted by customers is the taste and quality of the food. Multiple comments mentioned that the fish and chips were delicious, flavorful, and not greasy. The fish was described as tender and cooked just right, with a light batter. Customers also mentioned enjoying other items such as sausages, fishcakes, and Chinese curry. This positive feedback on the taste and quality of the food is essential for establishing a good reputation and attracting repeat customers.

The affordability of the food is another strength mentioned by customers. One comment noted that the price for fish and chips was £7, which was considered reasonable for the portion size and taste. The availability of kids' portions was also appreciated, indicating that the chippy caters to diverse customer needs and preferences.

Moving on to the weaknesses, several customers expressed disappointment with certain aspects of their experience at Poulton Square Chippy. One customer commented that the large portion of chips they received was not actually large in their opinion. Another customer mentioned that their fish was undercooked and they wished they had chosen haddock instead.

In terms of customer service, there were a couple of negative experiences shared. One customer mentioned that they ordered their meal and then had to wait, which was not a problem for them. However, when the meal arrived, it was missing a portion of chips. Although the customer was willing to pay for the forgotten order, they were informed that they couldn't use their card for the additional payment due to a minimum spending requirement. The refusal to accommodate this request and the laughter from the staff as the customer left left a negative impression on this individual.

There were also comments about the size and thickness of the fish and the portion of chips being smaller than expected or forgotten. These experiences highlight inconsistencies in the portion sizes and may have contributed to some customers feeling dissatisfied.

Overall, Poulton Square Chippy has strengths such as friendly staff, delicious food, and affordability. However, there are some weaknesses related to portion sizes, inconsistencies, and certain customer service experiences. By addressing these weaknesses and maintaining their strengths, the chippy can strive to improve and provide an even better dining experience for customers.

Best TL Reviews

I had two pieces of fish one large sausage, one large portion of chips, £18 large chips were not large In my opinion. The two pieces of fish was so thin and small. It was overcooked, but the staff were friendly.

Hi chips peas and sausage was very nice but fish was under cooked wish I had haddock didn't have time to ask owners to cook longer as they only just shut couldnt fault owners who very polite even holding my fish and chips while I got my mother in law out of shop in her wheel chair bless her john

Good hot delicious food tidy little place off the sea front lovely welcoming staff will return again

Lovely fish and chips, really light batter and not greasy. It's our regular choice now ????

Looking forward to our regular visit, but really disappointed with the outcome, I ordered our meal, then was asked to wait while it was made, absolutely no problem with that. When meal arrived it was short of a portion of chips, having already paid for my order with my debit card, I ordered the forgotten chips, only being told I couldn't pay with my card for the forgotten order as there's a minimum £5 spend, surely after spending £8.50 , they could add my portion of forgotten chips, no! They were adamant they would not, not really good service at all, then to round it off were laughing as I got in the car!!!! Not going back........sorry

We are staying at the Morecambe Hotel to celebrate my Wife's birthday. Called in for Fish Chips and Curry at Poulton Square Chippy. What a wonderful experience. We chatted with the delightful lady who is originally from Hong Kong. We asked for small fish and chips. The meals were really excellent and the Chinese Curry superb. We tried to explain how camping can be fun provided the weather is good. We had a laugh about that idea. We will definitely be visiting the chippy again next time we stay at Morecambe.

Really tasty fish, cooked just right, very tender. ????And my little boy loved the fishcake too. Very friendly staff ????Thank you!

Really good fish and chips, as of January 2022, £7 for fish and chips, good size and taste, also do kids portions. We went in later and food was cooked to order, soft tasty batter on fish not too thick.