Quick Facts About Pukka Fish
Strengths:
1. Polite and friendly staff: The young man serving the customers was polite and friendly, making the experience pleasant.
2. Freshly cooked food: The chip shop cooked most of their food fresh, ensuring the quality and taste of the dishes.
3. Huge portion sizes: Customers were amazed by the large portion sizes, which provided value for money.
4. Delicious food: The food was described as absolutely delicious by the customers, indicating high quality and flavor.
5. Affordable prices: The price for a family of five was mentioned as fantastic, suggesting that the chip shop offers affordable options.
6. Reheatable leftovers: The leftover chips were reheated in an air fryer and still enjoyed, demonstrating the good quality of the food.
7. Five-star service: The customers were impressed with the service, indicating that the chip shop offers excellent customer service.
8. Recommendation: The customers expressed their intention to recommend the chip shop to others in the area, highlighting the positive experience they had.
9. Allergy information: The chip shop was knowledgeable about the ingredients in their produce, which is important for customers with allergies.
Weaknesses:
1. Food containers sealed with sellotape: Some customers found that the sellotape used to seal the bags of chips and food containers made the food go soggy and lose its crispiness. Although this was a minor criticism, it is worth considering for customers who prefer crispy batter and chips.
2. Slow service: There were comments about the service being slow, suggesting that the chip shop may have issues with efficiency during busy periods.
3. Lack of a smile: One customer mentioned that the service lacked a smile, indicating that the chip shop may need to work on improving customer interactions and friendliness.
4. Poor quality fish and chips: One customer had a negative experience with the food, describing it as the worst fish and chips they had ever had and having to throw it away. This implies that the chip shop may have inconsistencies in the quality of their dishes.
5. Rank-tasting oil: Another customer mentioned that the oil used in cooking had a rank taste, suggesting that the chip shop may need to monitor and improve the quality of their cooking oil.
6. Delay in food preparation: Some customers expressed that the food can take longer to be prepared, indicating that there may be issues with efficiency and timeliness.
7. Excessive salt and vinegar: One customer mentioned that their food had an excessive amount of salt and vinegar, which could be a concern for those who prefer a milder taste.
8. Mixed opinion on food quality: While some customers praised the quality of the food, others mentioned experiencing soggy fish and chips, indicating inconsistencies in the food quality.
9. Limited options mentioned: Only the cod and scampi were specifically mentioned as being enjoyable, suggesting that the chip shop may have a limited selection or a lack of standout dishes.
Best TL Reviews
Super lecker, Riesen Portion
We visited this chip shop yesterday, after a 12 hour journey from France. We were all exhausted and starving. The young man serving us was so polite and friendly and chatted with us openly! He told us it may take 15 minutes as they cooked most things fresh. We sat waiting and he said to pull over another chair for our son.
When we received our food, we were amazed by the portion sizes, they were all huge, and absolutely delicious. Everyone enjoyed the food. The price was fantastic too for a family of 5. We were very impressed with EVERYTHING about the chippy!
Infact, we have just reheated the leftover chips in the air fryer, and had chip butties for tea????
Five star service and food, I would recommend to anyone in the area, and will definitely go there next time on our way back from the ferry in Dover!!
Normally a very reliable place to get decent fish and chips. My only small criticism is that they sellotape the bags of chips and food containers closed. I appreciate this stops stuff falling out but it makes the food 'sweat' and go a bit soggy when most people would prefer crisp batter and chips. I now ask them not to tape mine needless to say. Great portion sizes though!
Our favourite fish and chips. Always fresh, chips are crisp and non greasy and they know what ingredients are in all of their produce (for allergy queries). Fish is usually cooked to order so never had any soggy ones.
Service was very slow & NO smile! Food was worst fish & chips I have every had, I could not eat it, thrown away.
Oil tasted rank!
Great food, although can be a bit slow being prepared. But I guess thats what you get for it being popular!
Love this fish & chip shop. You may have to wait a little while but it is worth it as all the food is freshly made to order
If you say it will be ready in 15 minutes, then please hold to that.
Salt and vinegar....I think I had a years salt supply today.
The cod and scampi, lovely.
Pukka Fish Info
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Today
Opening Hours
Monday | 02:00 AM - 09:00 PM |
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Tuesday | 02:00 AM - 09:00 PM |
Wednesday | 02:00 AM - 09:00 PM |
Thursday | 02:00 AM - 09:00 PM |
Friday | 02:00 AM - 09:00 PM |
Saturday | 02:00 AM - 09:00 PM |
Sunday | Closed |
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