Quick Facts About Rakkas
Rakkas place has several strengths that make it a popular choice for customers. First and foremost, many customers praise the atmosphere and decor of the restaurant, stating that it is well-designed and visually appealing. This creates a pleasant and inviting ambiance for patrons. The staff also receive positive feedback for being welcoming, polite, and professional, which contributes to the overall positive experience at the restaurant.
Furthermore, customers appreciate the fast and attentive service provided by the staff. Many mention that the food is delicious and of high quality. They particularly enjoy the moistness of the dishes and the flavorful salads, which are a standout for some. In addition, customers commend the portion sizes, considering them generous and worth the price. The menu is also highly praised for its wide range of dishes, catering to various tastes and preferences.
Another strength of Rakkas place is the availability of parking, making it convenient for customers to visit. Additionally, the option of a Shisha area in the back is mentioned positively by some, who find it relaxing and enjoyable. The restaurant also offers live entertainment on the weekends, providing additional entertainment for customers.
Despite its strengths, Rakkas place does have some weaknesses that have been highlighted by customers. One significant issue is the inconsistency in service. While some customers mention fast and attentive service, others mention feeling rushed and having limited time at their table. This inconsistency can be off-putting and affects the overall dining experience.
Another weakness is the lack of attention to details in certain areas. Some customers mention receiving incorrect orders, such as not receiving the full cup of a drink or being charged for a birthday celebration but only receiving a small portion. These oversights can lead to disappointment and frustration.
Additionally, some customers have had negative experiences with booking and reservation processes. One customer complains about feeling unwelcome due to the receptionist questioning the payment of a deposit that was not informed or mentioned beforehand. Such incidents can create a negative first impression and impact the overall experience.
Another weakness mentioned by a customer is the underwhelming side vegetables that did not complement the main dishes. This signifies a lack of consistency and attention to detail in the food preparation and presentation.
Furthermore, one customer expresses disappointment with the food for Valentine's Day dinner, stating that it was not up to par and did not meet expectations. This highlights a lack of consistency in food quality and taste, which can be a significant drawback for a restaurant.
Overall, while Rakkas place has several strengths such as an inviting atmosphere, delicious food, and attentive service, there are weaknesses in terms of service consistency, attention to detail, and food quality. Addressing these weaknesses could improve the overall customer experience and satisfaction at the restaurant.
Best TL Reviews
Amazing place to chill, dine, relax, and be yourself!!!
We were a group of 11 with 3 birthdays, service and attention to detail was on point. Not to mention the 2 chocolate birthday cakes we were given, on top of the red velvet slice for the birthday girls!!!
Shisha was lovely, food was tasty, (although I can't recommend the tomato pasta (slightly dry and just hot (chilli's)!) Other than that, we ordered nearly everything, and was amazing!
Thank you to all the staff who served us and allowed us to sit tight to the very very end!!!
Wow, what a way to kick off your Birthday ????
Always seen this place driving by, but today we had planned to visit another restaurant a favourite of ours in Green Lanes and gave it a miss to try this place.
Perfection across all areas not a single fault from decor of the restaurant, to customer services, to food preparation/presentation.
I would would say probably one of the best experiences I have shared with anyone, today was even more special due to being my Birthday.
One recommendation only to the owners, if someone’s celebrating Birthday, Anniversaries etc offer something small as always goes down well.
See ya soon.
Owners, reach out as keen to explore something with you guys with my businesses ❤️
I had a reservation for Valentine's Day dinner 13/02 at Rakkas restaurant and unfortunately, my experience was extremely disappointing. I had booked a week in advance and arrived on a non-busy day, but the receptionist made me feel unwelcome by asking if I had paid a deposit that I was never informed of, I booked and received email confirmation that I have showed her. It was embarrassing to be made to feel like I had done something wrong in front of my partner.
To make matters worse, the food was not up to par. While the fish dishes were cooked perfectly, the side vegetables were underwhelming and did not complement the main dishes. I even asked the waiter for mustard for my salmon, but was told they didn't have any. When I asked for garlic chili instead, the waiter never came back with it.
For the price of the meal and the nice decoration of the restaurant, I had higher expectations. It was a shame that my Valentine's Day dinner turned out to be such a letdown. I do not recommend this restaurant based on my experience.
This place is a well presented venu with a warm welcome. The atmosphere was nice but busy, Food was very nice once we were served. As this is a busy place it seems/ feels as though you have a limited time at your table.
Delicious quality breakfast. Decor was amazing you could tell they thought of every detail. All staff were very welcoming, polite and professional. Highly recommend a visit. Parking also available across the restaurant.
Great little find...decoration and ombience is lovely the staff are super attentive and the food is delicious and definitely worth the price. Wide range of dishes available and the portion size is good. Shisha area in the back is nice and relaxing. Drinks look better than they taste (so I was told as I don't drink alcohol) They also have a fire dancer (a hotty) and a magician to entertain you while there. I would highly recommend this place (probably not for young kids). Added to the list of Favourites for sure!!
Great atmosphere…fast service and a decently priced menu. They have indoor restaurant and a terrace for Shisha which is well designed and decorated. Food is halal and there is parking on the road. I highly recommend the Shisha here they have a huge selection and would recommend purple reign raspberry if your looking for something sweet and fruity but not overwhelming. They offer live entertainment on the weekends. I went as a walk in but reservations are recommended on weekends.
Food was tasty and very moist. Salad was not bland as you find in most restaurants it was my favourite part of the meal. The staff charged us for a birthday celebration and also received 1/5 cup of the drink although i asked for a full cup specifically. I would have preferred if they had just told me this was not possible or charge me 3 x rather than say ok then disappoint. Looks very modern internally.
Place Pictures
Rakkas Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff wear masks
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Staff required to disinfect surfaces between visits
Highlights
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Great cocktails
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Great tea selection
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Live music
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Sport
Accessibility
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Halal food
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Kids' menu
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Late-night food
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Vegetarian options
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Wine
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Bar on site
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High chairs
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 08:30 AM - 12:00 AM |
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| Tuesday | 08:30 AM - 12:00 AM |
| Wednesday | 08:30 AM - 12:00 AM |
| Thursday | 08:30 AM - 12:00 AM |
| Friday | 08:30 AM - 12:00 AM |
| Saturday | 08:30 AM - 12:00 AM |
| Sunday | 08:30 AM - 12:00 AM |
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