Real China Hotpot Restaurant

+44 23 9217 6766

7 Albert Rd, Southsea, Portsmouth, Southsea PO5 2SE United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Real China Hotpot Restaurant

Real China Hotpot Restaurant has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses.

One of the main strengths highlighted by customers is the quality of the food. Several customers mentioned that the food was excellent and exceeded their expectations. This suggests that the restaurant is able to consistently deliver delicious meals, which is a key strength for any dining establishment.

Another strength mentioned by customers is the helpful and attentive service provided by the staff. Customers appreciated the server's assistance in choosing and customizing their orders to their taste. This indicates that the staff is knowledgeable about the menu and willing to go the extra mile to ensure customer satisfaction.

Customers also praised the selection of drinks available at the restaurant, both alcoholic and non-alcoholic. This suggests that Real China Hotpot Restaurant has a well-stocked bar and caters to different preferences, which is a positive aspect for customers looking for a variety of beverage options.

Affordable prices were also mentioned as a strength of the restaurant. Customers mentioned that they received good value for their money, with one customer stating that they paid just over £30 for two courses, soup, and two large beers. This indicates that Real China Hotpot Restaurant offers reasonable prices compared to other establishments, making it an attractive option for customers seeking an affordable dining experience.

Clean and well-maintained toilets were praised by one customer, highlighting the cleanliness and hygiene standards upheld by the restaurant. This is essential for any dining establishment to maintain a positive reputation and ensure the comfort of its patrons.

Despite these strengths, there were some weaknesses identified by customers. One customer mentioned that the restaurant had removed the all-you-can-eat menu and halved the portion sizes. This led to disappointment and a perceived decrease in value for money. Restaurants that make significant changes to their menu offerings should take customer feedback into account to avoid potential dissatisfaction.

One customer expressed their dissatisfaction with the quality of the food, specifically mentioning dry chicken, sloppy noodles, and uncooked mussels and prawns. This suggests that there may be inconsistencies in the food preparation or quality control, leading to subpar dishes. Addressing these concerns and ensuring consistency in the food quality is crucial for maintaining customer satisfaction.

Another customer mentioned that the hot pot section of the restaurant was relatively straightforward and lacked a "wow" factor. This suggests that the restaurant may benefit from adding unique and innovative elements to its hot pot offerings to differentiate itself from competitors and create a more memorable dining experience.

In conclusion, Real China Hotpot Restaurant has several strengths, including excellent food quality, helpful service, a good selection of drinks, affordable prices, and clean facilities. However, there are also weaknesses, such as a perceived decrease in portion sizes, inconsistencies in food quality, and a lack of innovative offerings. It is important for the restaurant to address these weaknesses and build upon its strengths to enhance the overall customer experience and maintain a competitive edge in the market.

Best TL Reviews

Absolutely outstanding. I stumbled upon this place whilst down here for work purposes and when another eatery I was heading for didn't accept card payments.

I've eaten a lot of Chinese in my time as its my favourite cuisine but this place easily tops the list.

They split the mixed starter in half despite the menu saying for 2. Total bill for 2 courses, soup and 2 large beers - just over £30!

Already few years ago…dining in here two times to have hot pot buffet with my Miss when we lived in Essex.

Food was very excellent.

Our server was very helpful in choosing/customizing our order to our taste.

Also, very good selection of both alcoholic & non alcoholic drinks.

10/10, would highly recommend

The food, the service and the toilet! Amazing

Downhill! Once upon a time we would meet with friends here for the all you can eat menu and spend a good chunk of money on drinks! Now they have taken it away and halfed the portions we paid almost £200 for a meal for 4 people.

Chicken was dry noodles where sloshy mussles uncooked and shells closed prawns still black in the bowl.

Stay away

I can only review the hot pot section of the restaurant. It is relatively straight forward and you have an all you can eat hot pot buffet, which is nice.

There's no "wow" factor and is a bog standard hot pot, with the usual assortment of rolled beef, rolled lamb, seafood, and sauces.

Really enjoyed buffet on Saturday night. Only 4 staff on but was well worth the 20min wait. Food exceeded expectations.

The meal was delicious there and it's good affordable prices and received good customer service definitely going there.