Refreshment Village

+44 1772 887008

31 Church St, Preston PR1 3BQ United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About Refreshment Village

Refreshment Village is a place that seems to have a mix of strengths and weaknesses based on the comments provided. Let's analyze each comment and see how they contribute to the overall perception of the establishment.

"The food was nice. The sauces were a bit watery other than that it was good." This comment suggests that the overall taste of the food at Refreshment Village is good. However, the watery sauces may be a weakness, as it detracts from the overall dining experience.

"I brought a large chicken kebab for £8.50." This comment highlights the affordability of the food at Refreshment Village. Offering reasonably priced options is a strength as it appeals to a wider range of customers, especially those on a budget.

"Ordered a veggie pizza and a garlic bread with cheese. Tasted amazing and the guy that served us was super friendly, had a funny chat with him about my girlfriend paying too." This comment emphasizes the positive customer service at Refreshment Village. The friendly staff adds value to the dining experience, enhancing the overall satisfaction of customers.

"Demolished the food. Will definitely keep coming back! Highly recommended." This glowing recommendation suggests that the overall dining experience at Refreshment Village is exceptional. The comment implies that the food quality, taste, and customer service are all strengths of the establishment.

"This used to be buzzing with lots of people, but there is not much footfall through town now. However, the food is consistently great here. Always enjoy their food and service." Despite the declining foot traffic in the area, this comment highlights the consistent quality of the food and service at Refreshment Village. The ability to consistently deliver great food and service is a significant strength that can ensure customer loyalty.

"Ordered pizza today, it was all burnt. When I called them to complain, they asked for pictures which I sent them. They asked whether I’d burnt it by putting it in the oven!!!! Very very bad unprofessional rude and disrespectful staff who don’t value their customers. Won’t ever be going to this takeaway again; they have very badly trained staff!" This comment reveals a significant weakness in the customer service at Refreshment Village. The response to a complaint about burnt pizza is unprofessional and disrespectful, showing a lack of appreciation for customers. This negative interaction could deter potential customers from visiting in the future.

"They made a mistake when I asked for the chicken shish. They tried to give me a red meat shish dish, which I think is lamb, and they did offer to remake the chicken shish I asked for, which was decent of them. So I had to wait longer for it, and in doing so, I almost missed my bus. When the food was cooked, I ordered the chicken shish and chips, and it came to £6 and got a Pepsi in with the deal, and it tasted nice. But be sure to make sure they know what you're ordering." This comment highlights both strengths and weaknesses. The willingness to rectify a mistake and remake the order shows good customer service, a strength. However, the mistake itself and the resulting inconvenience of waiting longer and potentially missing a bus are weaknesses. Additionally, the need for customers to ensure that their order is correctly understood suggests a potential communication weakness within the establishment.

"The best Chilli Cheese Burger in Preston. Excellent service, reasonably priced, and the Burger was done to perfection. As always, thank you Refreshment Village." This comment showcases the strengths of Refreshment Village. It indicates that their Chilli Cheese Burger is exceptional and the service provided is excellent. The reasonable pricing is also mentioned as a positive aspect.

"Good food, but two pieces of sheesh Lamb in a mixed sheesh and donner kebab was a real shameful letdown. Never again." This comment highlights a weakness in the portion size and quality of the mixed sheesh and donner kebab at Refreshment Village. Customers may be disappointed with receiving fewer pieces than expected, which could lead to a negative overall experience.

"One of the best burgers I've tried. Loved the fresh chilli in there! The chips with chilli and garlic is hands down the best chilli and garlic I've had ever." These positive comments suggest that the burgers and chips at Refreshment Village are of high quality and offer unique flavors. This positive feedback contributes to the overall strength of the establishment in terms of its food offerings.

In summary, Refreshment Village has a range of strengths and weaknesses based on the comments provided. The strengths include good food, friendly service, affordable prices, and excellent burgers. Weaknesses include watery sauces, burnt food, unprofessional customer service, potential communication issues, and discrepancies in portion sizes. Overall, the establishment seems to have a strong foundation but needs to address certain areas to provide a consistently exceptional dining experience for its customers.

Best TL Reviews

the food was nice. the sauces were a bit watery other than that it was good. i brought a large chicken kebab for £8.50.

Ordered a veggie pizza and a garlic bread with cheese. Tasted amazing and the guy that served us was super friendly, had a funny chat with him about my girlfriend paying too.

Demolished the food. Will definitely keep coming back! Highly recommended.

This used to be buzzing with lots of people, but there is not much footfall through town now. However, the food is consistently great here. Always enjoy their food and service.

Ordered pizza today it was all burnt when I called them to complain they asked for pictures which I sent them. They asked whether I’d burnt it by putting in the oven!!!!

Very very bad unprofessional rude and disrespectful staff who don’t value their customers.

Won’t ever be going to this takeaway again they have very badly trained staff!

They made a mistake when I asked for the chicken shish they tried to give me a red meat shish dish which I think is lamb and thy did offer to remake the chicken shish I asked for which was decent of them so I had to wait longer for and in doing do I almost missed my bus. When the food was cooked I ordered the chicken shish and chips and it came to £6 and got a Pepsi in with the deal and it tasted nice. But be sure to make sure they know what your ordering.

The best Chilli Cheese Burger in Preston.

Excellent service, reasonably priced and the Burger was done to perfection.

As always thank you Refreshment Village.

Good food but two pieces of sheesh Lamb in a mixed sheesh and donner kebab was a real shameful let down . Never again

One of the best burgers I've tried, loved the fresh chilli in there!

The chips with chilli and garlic is hands down the best chilli and garlic I've had ever.