Rest Bay Fish Bar

+44 1656 785084

Unit 1, Rest Bay, The Precinct, Porthcawl CF36 3RF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Rest Bay Fish Bar

Rest Bay Fish Bar has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the place, let's analyze the comments provided.

Starting with the positive feedback, one customer stated that the fish and chips were fantastic. They specifically mentioned that the fish was large, nicely cooked, and excellent quality. This positive review highlights the potential strength of Rest Bay Fish Bar in providing high-quality fish dishes.

Another comment praises the excellent service provided by an employee named Aaron Huish, noting his fantastic service and the quality of the food. This highlights the presence of friendly and attentive staff members as a potential strength of the place.

On the other hand, several negative comments indicate significant weaknesses in Rest Bay Fish Bar.

One customer reported that while the fish was of good quality, the chips were cold, soggy, and oily. They had a negative experience due to the poor quality of the chips, which is a significant drawback for a chip shop.

Another customer expressed disappointment in the small size and lack of taste of the fish, as well as the soggy batter. They also mentioned that they wouldn't be returning due to their negative experience. This negative comment reveals issues with the taste and consistency of the fish and batter, which could be considered a weakness for Rest Bay Fish Bar.

A particularly negative comment highlighted the terrible quality of the chips, describing them as awful, hard as nails, and with a strange taste. The customer also complained about the poor customer service and the restaurant's failure to reimburse them as promised. This comment reveals issues with both the food quality and customer service, which are significant weaknesses for Rest Bay Fish Bar.

One comment mentions that the quality and quantity of the fish and chips have sharply declined over time. They mentioned that the batter was hard, fish was small, and the overall value was poor. This represents a potential weakness in consistency and value for money.

Lastly, a customer expressed disappointment at the high price of the factory battered fish, labeling it a rip-off and not something they expected from a restaurant near the beach. This negative comment highlights the weakness regarding pricing, as customers may feel that the prices do not match the quality or portion size.

Considering the strengths and weaknesses identified from the comments, the strengths of Rest Bay Fish Bar seem to lie in the potential for serving fantastic fish, as mentioned by one customer. Additionally, positive feedback about employee Aaron Huish suggests that the restaurant may have friendly and attentive staff members.

However, the weaknesses are more prominent. The consistently negative reviews about the quality and taste of the chips, the soggy batter, and small-sized fish indicate significant weaknesses in the food quality. Furthermore, the negative comments about poor customer service, failure to reimburse as promised, and high prices highlight weaknesses in customer satisfaction and value for money.

In conclusion, Rest Bay Fish Bar has strengths in potential high-quality fish and friendly staff, but it also has significant weaknesses in food quality, customer service, and pricing. The negative comments raise concerns about the consistency of the food and the overall value provided by the restaurant. Rest Bay Fish Bar should address these weaknesses to improve their customers' dining experience and maintain a positive reputation.

Best TL Reviews

Fantastic fish and chips. My new local chip shop

Fish was large, nicely cooked, excellent quality... The complete opposite of the chips that were cold, soggy and oily,

Well the last time I visited this place we gave them a 5 star rating. However on this occasion lucky to get 2, the chips were cold, the fish was on the small side for the price and not very tasty, batter was soggy. Didn't say anything to my husband until he said the same. Only thing definite won't be going again.

My mum and I each had fish and chips here recently. We had to throw the chips away as they were awful. Apart from the strange taste, they were hard as nails. You’d think that a fish and CHIP shop would be able to get its chips right. When I complained by phone, I was told they’d reimburse my account but that it might take up to 2 weeks for the money to be seen. It is now a month and I realise that they had absolutely no intention of reimbursing me at all. I would NEVER return here despite us living just walking distance away and I would recommend that people use the chip shops in town instead. Absolutely awful food and even worse customer service.

Aaron Huish is the best employee. Fantastic service and fab food x

Upon it's opening, this venue served excellent quality fish and chips, fresh from the oil and large in portion size. However, I am sad to say that, for whatever reason, the quality and quantity of the fish and chips has sharply declined. The last time we visited, the batter was hard and the fish was very small, not what you'd expect for around £8 in a seaside town with quite the reputation for this delicacy. I don't know what they've changed, but my family will now be changing to a chip shop with better value.

Omfg the chicken tikki masala is out of this world so yummy ???? ????

£13.50 for a factory battered fish !!! What a rip off !! Something you wouldn't expect in a restaurant by the beach ...very disappointed customer