Quick Facts About Caesars Cafe
Caesars Cafe, based on the comments provided, has several strengths and weaknesses that contribute to its overall quality and customer satisfaction.
Starting with the strengths, the staff at Caesars Cafe are consistently described as kind, friendly, and happy to help. This positive interaction with customers is a major strength for any establishment, as it creates a welcoming atmosphere and helps to enhance the overall dining experience. Additionally, the fact that the staff takes orders at the table is mentioned as a positive aspect. This personalized service adds to the overall customer satisfaction and is appreciated by the patrons.
The comfortable seating in the basement is another strength that is mentioned. Comfortable seating is important for customer comfort and can lead to longer stays and increased customer loyalty. Providing a cozy dining environment is a positive attribute that Caesars Cafe can capitalize on.
The quality and portion sizes of the food are highly praised in the comments. The "big breakfast" is deemed worth the price due to its generous portions and great quality. The mention of "the best buttery toast in Wales" also speaks to the high quality of the food. High-quality food and generous portion sizes contribute to customer satisfaction and can lead to repeat business.
The impressive drinks menu and great vegan selection are additional strengths highlighted. Having a diverse menu with various options appeals to a wider range of customers. The inclusion of vegan options shows that Caesars Cafe is catering to different dietary preferences and is keeping up with current trends. Offering something for everyone helps attract a broader customer base.
The choice of music is also noted as a strength. Playing Smooth radio instead of more annoying channels like Radio 1 adds to the overall atmosphere and enhances the dining experience. Background music can greatly impact the ambiance of a restaurant, and Caesars Cafe seems to have made a positive choice in this regard.
Now, turning to the weaknesses mentioned, the first issue is an incorrect order and the forgetting of a glass of water. This highlights a problem with attention to detail and accuracy in service. Inconsistent service and errors in orders can lead to frustration and dissatisfaction among customers. This is an area where Caesars Cafe needs improvement to ensure a positive dining experience for all patrons.
Another weakness mentioned is a long wait time for the order to arrive and a lack of explanation from the waitress. This indicates a problem with efficiency and communication. Customers value prompt service and clear communication about any delays or issues. Caesars Cafe should address this weakness to avoid customer dissatisfaction and negative reviews.
The negative comment about the quality of the food and subsequent stomach pain suggests a potential problem with food safety or preparation. This is a serious concern that needs to be addressed immediately. A single negative experience with food can severely damage the reputation of a restaurant. Caesars Cafe should investigate this issue thoroughly to ensure the safety and quality of their food.
The last weakness mentioned is poor service from a specific waitress. The lack of attentiveness, errors in order taking, and a lack of apology when mistakes are made all indicate a problem with this particular staff member. Consistency in service is crucial for customer satisfaction, and negative experiences with specific staff members can be detrimental to the overall reputation of the restaurant. Caesars Cafe should address this issue by providing additional training or replacing the staff member if necessary.
In conclusion, Caesars Cafe has several strengths, including friendly and helpful staff, comfortable seating, high-quality food, a diverse drinks menu, and a good choice of music. However, there are also weaknesses that need to be addressed, such as attention to detail in orders, long wait times, potential food quality and safety issues, and poor service from specific staff members. By addressing these weaknesses, Caesars Cafe can continue to build on their strengths and provide a positive dining experience for all customers.
Best TL Reviews
We had a lovely breakfast here this morning. The staff are always so kind, friendly and happy to help. They take your order at the table too which is always nice wherever you go. We sat in the basement which has some of the most comfortable seats ever! The "big breakfast" is just short of £10 for one person which may put some people off but given that this is an independent business and the generous portions and great quality food, it completely feels worth the money - 100%!
They also do the best buttery toast in Wales. They have an impressive drinks menu with lots of options both hot and cold, as well as a great vegan selection! There's something for everyone here.
We also appreciated how they played Smooth radio and not any annoying channels like Radio 1, it really added to the atmosphere!
We will definitely be returning????
I went today haven’t been to Blackwood for many years I was told that here was the best in town. I would not agree. My sister and I ordered two pork and stuffing baguettes and coffee and glass of water. At first they give wrong order . After 40 minutes the order did arrive they forgot my water . The only thing that was warm was the roll but the meat was not. Since I ate it my stomach has been painfull and going to the toilet all the time. It’s the only thing I ate that day so it’s the only thing it could have been. I will not be going here again.
I had a lovely meal in the basement dining room, it's very cozy down there and the food was fantastic. It did get a little loud because there are very few soft furnishings so sound echoes, but despite that it's lovely
Good quality food and good service, the ladies there are friendly and always smiling, and the place feels very welcoming. Will definitely revisit.
Amazing food and great service we’ll worth it and decent prices. Highly recommend a visit if your
In the area
Lovely place to go with lush coffee and professional staff. Unfortunately today's experience was far from good...I know upstairs was busy but went downstairs instead.
Waitress not very good at taking orders- more concerned getting from the table and receiving payment. Waited ages for our lunch and coffee but no explanation given from the waitress. Order arrived wrong but she offered no apology for her error...just huffed n puffed taking it away.
Waited another 25 mins for correct order but again no apology....it was down to one of the original girls to correct her mistake and apologise on HER behalf. Pretty disappointed to say the least.
Either stay from there or make sure she doesn't serve us
Lovely place stop for bit of lunch, staff are cracking and super friendly - food is great!
This place is very cosy and welcoming, they cater for all alleges and diets, the ladies are always smiling, I love going there to eat with friends. :)
Place Pictures
Caesars Cafe Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 04:00 PM |
|---|---|
| Tuesday | 08:00 AM - 04:00 PM |
| Wednesday | 08:00 AM - 04:00 PM |
| Thursday | 08:00 AM - 04:00 PM |
| Friday | 08:00 AM - 04:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
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