Quick Facts About The Vine
The Vine place has several strengths based on the comments provided. One of these strengths is the friendly and welcoming atmosphere. Multiple customers mentioned feeling welcomed and comfortable when visiting the pub. Amy, the bartender, received praise for her pleasant demeanor and excellent rapport with customers. This indicates that the pub values customer service and strives to create a positive experience for all patrons.
Another strength of The Vine place is its traditional and characterful ambiance. The decor of the pub is described as suitably cosy and incorporating local history well. This adds to the overall charm of the establishment and can attract customers seeking an authentic pub experience. The presence of local ales and a decent selection of beers also adds to the traditional appeal of The Vine place.
Additionally, the pub's large beer garden is mentioned as a strength. It is described as featuring some of the last Apple Trees from the old medieval Orchards. This unique feature sets The Vine place apart from other pubs and can be a major draw for customers looking for a pleasant outdoor space to enjoy their drinks. The annual Wassail held by one of the old trees also adds to the pub's appeal, as it provides customers with a unique and culturally significant experience.
Furthermore, the customer service at The Vine place is highly praised. Amy is specifically mentioned for her helpfulness and willingness to go the extra mile for customers. One customer even mentions that Amy assisted them in arranging a delivery of a bottle to their friends, highlighting her top-notch customer service skills. This positive customer service experience can contribute to customer loyalty and word-of-mouth recommendations.
On the other hand, there are a few weakness mentioned in the comments as well. One customer mentions that the cider selection is somewhat disappointing, suggesting that this aspect of the drink menu could be improved. Additionally, another customer states that the pub could do with more real beers. However, it is noted that the pub has recently gotten new owners, so there is hope for improvement in this area.
Regarding the atmosphere, one customer mentions that the inside of the pub smelled a bit like a care home, which was not very pleasant. This suggests that there may be an issue with cleanliness or air circulation in the interior of the pub. While this is a negative aspect, it is balanced by the positive comments about the beer garden being lovely and dog friendly.
In conclusion, The Vine place has several strengths that contribute to its appeal as a traditional pub. The friendly and welcoming atmosphere, excellent customer service, characterful decor, and unique beer garden all work in its favor. While there are some weaknesses mentioned, such as the cider selection and the interior smell, overall, the strengths outweigh the weaknesses, making The Vine place a promising establishment for those seeking a traditional pub experience.
Best TL Reviews
A great traditional pub. Amy behind the bar was very pleasant and her rapport with the customers wad excellent. I was made to feel very welcome and the patrons were accommodating as well. Although I was new to the pub there was no feeling of not being welcome, and you could also have a conversation with people without struggling to here them.
Great pub with character.
Features local Ales and a decent set of beers, but somewhat let down by the usual suspects of Ciders.
Decor is as it should be, not too modern, suitably cosy and incorporating the local history well.
Beer garden is large and features some of the last Apple Trees from the old medieval Orchards. As such the annual Wassail is held by one of those old trees.
We called up to send our friends a cheeky bottle to say congratulations and Amy sorted this out for us no problem. Super helpful and easy to arrange and our friends loved it. Top customer service, and I haven’t even been in yet! Thanks again, Amy!
Decent old school boozer, few screens and a couple of sky boxes so they always try to get what you want to watch on.
Good snack selection, and will let you bring in takeaways as they don't have a kitchen.
Výborné pivo, přátelská obsluha. Zahráfka prostorná s dětským equipmentem na zábavu.
Very friendly pub, great beer and atmosphere
Nice and friendly staff.
Good local pub, could do with more real beers , but just got new owners, so hoping for more.
Lovely garden, inside smelt a but like a care home was not very pleasant to be honest, but the garden is really lovely and dog friendly
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