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Fairways Hotel

+44 1656 782085
West Dr, Porthcawl CF36 3LS United Kingdom of Great Britain and Northern Ireland
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Quick Facts About Fairways Hotel

The Fairways Hotel, located on the waterfront, has both strengths and weaknesses based on the comments provided. Let's analyze each aspect in detail.
Strengths: 1. Delicious food: Multiple comments mention that the food at the Fairways Hotel is absolutely delicious. The quality is said to be very high, and the new chef and menu are commended. The surf and turf dish and the sticky toffee pudding receive special mentions. 2. Excellent service: The staff at the Fairways Hotel are consistently described as efficient, friendly, and helpful. They provide quick service and have a good attitude towards customers. The waitresses, including Deb, are specifically praised for their helpfulness. 3. Beautiful sea view: The hotel offers fantastic sea views, as mentioned by multiple guests. This provides an enjoyable and picturesque experience for diners and guests alike. 4. Clean and spacious: Guests appreciate the cleanliness and spaciousness of the hotel. The decor is also described as nice, creating a pleasant ambiance. 5. Good menu: The Fairways Hotel is praised for having a varied menu, offering a range of options for different tastes and preferences.
Weaknesses: 1. Old rooms: One comment mentions that the hotel has old rooms. This suggests that the accommodations may not be up to par with the quality of the food and service offered in the dining area. It would be beneficial for the hotel to invest in updating and renovating their rooms to match the standards set by the other aspects. 2. High prices: Another comment points out that the price at the Fairways Hotel is high. This may indicate that the hotel is relatively expensive compared to other options in the area. Lowering prices or offering more competitive deals could attract a wider range of customers. 3. Average breakfast: There is a comment that describes the breakfast at the hotel as average. As breakfast is an important meal for many guests, improving the quality and variety of options could enhance the overall dining experience and attract more customers. 4. Poor service during busy times: One negative review mentions poor service during a pandemic. The comment highlights long waiting times and a lack of attention from the staff. To address this issue, the hotel should ensure they have enough staff to handle busy periods and provide prompt service to all customers. 5. Inconsistent experiences: The comment section displays a mix of positive and negative experiences. While some customers had a fantastic time, others had terrible experiences. The hotel should focus on consistently delivering excellent service and food to provide a positive experience for all guests.
In conclusion, the Fairways Hotel has strengths in terms of delicious food, excellent service, beautiful views, cleanliness, and a good menu. However, it also has weaknesses, such as old rooms, high prices, average breakfast, poor service during busy times, and inconsistent experiences. By addressing these weaknesses, the hotel can enhance its reputation and attract a wider range of satisfied customers.


Best TL Reviews

Kleines Hotel an der Uferpromenade, alte Zimmer, hoher Preis, mäßiges Frühstück
We went out for Sunday Lunch and took our friends. The food was absolutely delicious and the service was excellent the quality was to a very high standard. The staff were very efficient and friendly. We had a fantastic sea view and will definitely be returning.
I took my Sister for afternoon tea for her Birthday. We had a table by the window so could see the sea.
We had a nice read with coffee and tea.
There was a variety of sandwiches and cakes. The staff are very friendly. It is very clean and spacious, nice decor.
The lunches that were being served looked and smelled delicious.
We will return to have lunch.
Food and service was excellent. New chef and new menu, the food was superb! Ordered the surf and turf (10oz sirloin steak and lobster) with a duck starter - the meals were excellent. Steak was succulent and cooked to perfection, the staff were friendly and service was very quick. Highly recommend.
This was our second visit, and it was just as awful as the first visit! Beautiful setting but the service was shocking, we went the second time because everyone deserves a second chance, but we will not be going again. I understand we are in a pandemic and everyone is stretched, but when people arrive well after you and get served before you is appalling, then to be asked if we wanted food before the kitchen closed then not come back to take our order, is extremely poor service, this us besides the attitude off the server when asked what beers they had in. We chose to spend our time and money at the Fairways, what a waste it was.
We thoroughly enjoyed our Sunday lunch today ???? myself, hubby and daughter had a mix of Beef and Turkey and my son had Pork, it really took me back to my mum's Sunday dinners with carrot and suede mash, cabbage, roasties, new potatoes and veg. Dessert we had Sticky toffee pudding which I can honestly say was the best we've ever had, my son had cheesecake which was devoured, thankyou to head chef Cyril for an outstanding meal ????. The views from the dining area are just outstanding. Our waitress Deb was so helpful, friendly and nothing was too much trouble as well as the other staff ???? we will will definitely be eating here again in the near future 10 out of 10 ????
Stopped off for a light lunch. Good menu & lovely position on the front. We sat outside as a sunny day. Good food & nice atmosphere. We will be back for the lobster meal which sounds delicious.
Visited Saturday evening with my partner for an evening meal. I had the burger with bacon & cheese & my partner had sirlion steak with mushroom sauce both with hand cut chips & it was all delicious! Lovely bottle of Sauvignon Blanc. Service very good. Love the chandeliers especially when they were dimmed...

Fairways Hotel Info

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