Golden Fry

+44 1245 258498

138 Gloucester Ave, Chelmsford CM2 9LG United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Golden Fry

Golden Fry place, a local chip shop in Chelmsford, has received a mix of positive and negative comments. In order to understand the strengths and weaknesses of this establishment, let's analyze the comments provided.

Starting with the strengths, it is clear that the quality of the fish and chips is highly regarded. Multiple comments praise the taste and cooking of the fish, highlighting it as a standout feature of the establishment. Additionally, the portion sizes are consistently mentioned as generous, providing good value for money. This is an important factor for customers looking to get a satisfying meal at a reasonable price. The prompt service is also highlighted as a positive aspect, with one commenter specifically mentioning being able to call ahead for orders, which can help reduce waiting times during busy periods.

The family-run nature of the business is also mentioned positively, with customers appreciating the warm and welcoming atmosphere created by the staff. This personal touch can be an important factor in attracting and retaining loyal customers. Furthermore, the availability of a wide variety of food options beyond fish and chips is noted as a strength. This suggests that Golden Fry place caters to a diverse range of tastes and preferences, increasing its appeal to a wider customer base.

Moving on to the weaknesses, it is clear that customer service is a major area of concern. Several comments mention encounters with rude and arrogant staff members, which have left a negative impression on customers. In a service-oriented industry such as food and hospitality, the behavior of staff can significantly impact the overall customer experience. It is essential for businesses to train their staff on proper manners and ensure that they consistently deliver friendly and professional service.

In terms of food quality, there are mixed reviews. While the majority of comments praise the food, there are a few instances where customers have received greasy or poorly cooked meals. Inconsistency in the quality of food can be a cause for concern as it may lead to customers being hesitant about returning. This is highlighted by comments stating that the poor experiences have deterred them from revisiting the establishment.

Finally, the issue of portion sizes is mentioned in a couple of comments. While most customers find the portions to be generous, there are instances where customers feel they received a small portion for the price they paid. This could be a potential area for improvement as maintaining consistency in portion sizes can help build trust with customers and ensure they feel they are getting value for their money.

In conclusion, Golden Fry place has several strengths including the quality of their fish and chips, generous portion sizes, prompt service, and a wide variety of food options. However, the establishment also faces weaknesses in terms of customer service, food quality consistency, and portion sizes. By addressing these weaknesses, Golden Fry place can enhance the overall customer experience and solidify their position as one of the best chip shops in Chelmsford.

Best TL Reviews

It's a decent quality chip shop, but was served by a very rude man who gave me a tiny portion of chips and charged me full price for the left overs. Wont be back again sadly after that. In hard times you want to support people, so it's sad to have to write a negative review for your local chip shop. All he needed to do was be kind, and I wouldn't be here writing this review.

Great fish and chip shop! Fish cooked to perfection, portion sizes generous and great service, we will definitely be back!

Good portion of fish and chips for OAP special.

Normally the food is amazing with large portion sizes. Lovely family run business who aways greet you with a smile. Not sure what happened tonight but food was really greasy and half my chips weren't cooked although looked well done! Awful! You need to teach your staff some manners too as the bigger lady (sorry not meant to sound rude!) comes accross arrogant and is really rude! Will try again in a few weeks, hopefully will be back to the normal lovey food

Food normally lovely and big portions but tonight, unfortunately, was awful! Chips looked overcooked but half of mine were raw and crunchy and the battered cod was wet and swimming in oil! Such a shame! Staff are lovely except for the larger lady that served me this evening was very rude and full of attitude?! Shame as everyone else in the shop are really kind and polite. Hopefully better next week when we come again.

Never having used this takeaway before, I was very impressed with the quality and value for money of the fish and chips. Meal for four cost less than £25. There was a wide variety of food options available in addition to the fish

Golden Fry has got to be one of the best fish and chip shops in Chelmsford. It's just a shame they don't deliver.

This is a very good typical chippy. Good portion size of chips the large size is good value food always cooked well hot and good quality. Service is prompt and you can even call ahead to cook anything if you are in a long queue usually long wait friday and at the weekend.