Quick Facts About Saveway
Saveway Place has received a mix of positive and negative comments, providing insight into both the strengths and weaknesses of the establishment. In analyzing these comments, it is clear that the strengths of Saveway Place lie in its quality food, reasonable pricing, fast delivery, and polite delivery drivers. On the other hand, weaknesses include issues with incorrect orders, inconsistent food quality, poor customer service, and unpleasant taste.
One of the most notable strengths mentioned is the quality of the food. Several customers commented on the delicious and tasty food, indicating that it is of high quality. This is a crucial strength for any restaurant, as it ensures customer satisfaction and encourages repeat visits.
Another strength identified is the reasonable pricing of the food, particularly in the context of the current economic climate. This demonstrates that Saveway Place is conscious of its customers' financial situation and strives to provide accessible and affordable options. It is an important aspect that attracts customers and encourages them to choose this establishment over competitors.
Fast delivery is yet another strength mentioned by customers. Prompt delivery is essential in the food delivery industry, as customers expect their orders to be delivered in a timely manner. Saveway Place's ability to deliver their food quickly is commendable and is likely to contribute to customer satisfaction.
Additionally, customers appreciated the well-mannered and polite delivery drivers. Having friendly and respectful drivers is crucial in building a positive customer experience. Polite behavior can make the overall dining experience more pleasant and contribute to the reputation of the restaurant.
Despite these strengths, there are several weaknesses that need to be addressed. One common complaint was about incorrect orders. One customer specifically mentioned receiving sweet BBQ sauce instead of the requested gravy, which can be disappointing and lead to wasted food. This suggests a gap in communication or attention to detail when fulfilling orders.
Inconsistency in food quality is another weakness raised by some customers. One customer mentioned that the rice was not up to par compared to previous experiences, indicating a decline in the quality of this particular dish. Inconsistency in food quality can lead to dissatisfaction and loss of trust among customers.
Poor customer service was also mentioned, with one customer expressing disappointment after being ignored on the phone during a complaint. This highlights a lack of attention to customer concerns and suggests a need for improvement in addressing and resolving issues to maintain customer satisfaction.
Finally, there were comments regarding the unpleasant taste of certain dishes, such as the chicken balls. Negative experiences like these can significantly impact a customer's perception of the quality of the food and discourage them from returning.
Overall, while Saveway Place has strengths in terms of quality food, reasonable pricing, fast delivery, and polite delivery drivers, it also faces weaknesses related to incorrect orders, inconsistent food quality, poor customer service, and unpleasant taste. Addressing these weaknesses and focusing on improving the overall dining experience will help Saveway Place maintain a positive reputation and attract more customers.
Best TL Reviews
Ordered first time wow quality tasty food and well priced in this current climate,fast delivery and polite well mannered delivery driver will use again highly recommended thank you
Asked for gravy, got SOME VERY sweet bbq sauce all over my food, so wasted, Orange chicken chewy & cold, prawn crackers ( even though free) were soft, waste of £18, clisr at 1145, but rang at 1130 too complain & ignored phone, very upset you would take £18 for this shambles & ignore phone
Sorry to be writing this as I have used this place for years . Chicken fried rice was amazing every time ordered a few months ago and put it down to a one off, so ordered again tonight.the rice was shocking????what ever you are doing can you stop and do the rice like you used to.
Terrible I paid £30 for this experience had 2 set meals and the rice was like cous cous prawn crackers were stale the chicken balls tasted funny other than that I have no complaints needless to say the meal ended up in the bin one star is too many to rate this place
One star is too good for the meal I had all went in the bin in will not have anything again from there are
Nice sweet and sour sauce together with the chicken, not too keen on the rice, it seemed more like couscous.,Sorry.
Quality food well priced and big portion fast service even on a weekend
What a fabulous place. The portions are generous indeed the set meals for 2 are for 3 or 4. And the taste is great. Thanks for a fantastic meal. The lady on reception is so friendly that it's easy to talk to her. All in all a great experience
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