Starbucks Coffee

+44 1869 351720

A34, Road, Bicester OX25 3QQ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks Coffee

Starbucks is a popular coffee place known for its great tasting coffee and friendly staff. However, it also has its strengths and weaknesses, as highlighted in the comments.

One of the strengths of Starbucks is the quality of their coffee. Many customers praise the great taste of their drinks, such as flat whites and caramel oat lattes. This indicates that Starbucks consistently delivers a good coffee experience. Additionally, the friendly service is mentioned in multiple comments, with customers appreciating the warm welcome and helpful staff. This aspect contributes to a positive overall customer experience.

Cleanliness is also highlighted as a strength of Starbucks. The comments mention clean toilets and dining areas, which is important for customers to feel comfortable and enjoy their time in the coffee place. Moreover, the availability of free parking and a relaxing seating area are mentioned as positives, as it adds convenience and comfort to the overall experience.

However, Starbucks does have some weaknesses. One common complaint is the limited availability of food items in the later hours of the day. Several comments mention that sandwiches and sweet treats are packed away around 5pm, which can be disappointing for customers seeking these options. Additionally, the relatively early closing time of 6pm is seen as not ideal. This can be inconvenient for customers who want to enjoy Starbucks in the evening or after work.

Another weakness mentioned is regarding the staff punctuality. Some comments express frustrations with staff being late or not showing up for work, leading to a negative experience for customers. This inconsistency can be disappointing as it goes against the expectation of Starbucks maintaining a high level of service.

Furthermore, there is also feedback about negative experiences with certain staff members. One comment mentions an encounter with a rude employee named Wiktor, which resulted in the customer deciding not to purchase from Starbucks. This highlights the negative impact of poor customer service on the overall brand perception and customer loyalty.

Lastly, in terms of food options, some customers express a desire for more healthy vegetarian choices. This indicates that Starbucks could improve its menu offerings to cater to a wider range of dietary preferences and needs.

In conclusion, Starbucks has several strengths, including great tasting coffee, friendly staff, and cleanliness. However, it also has weaknesses, such as limited food availability in the later hours of the day, staff punctuality issues, occasional rude employees, and a lack of diverse vegetarian options. By addressing these weaknesses, Starbucks can further enhance the overall customer experience and maintain its reputation as a popular coffee place.

Best TL Reviews

Wer sich gern Kaffee in die Blutbahn jagt, ist dort ganz gut aufgehoben.

Always a freiendly greeting.

Lovely staff. Rory gave us a such a friendly welcome and gave our toddler some free chocolate. Although there was a slight hiccup with the order, Rory went above and beyond to rectify it.

The toilets were clean as was the dining area.

Thank you, Rory for such warm and friendly service.

Great tasting coffee as to be expected, although the sandwiches and sweet treats are always packed away around 5pm and it closes at 6pm which isn’t ideal. I have turned up on a few occasions when it should have been open in the morning but the staff have been late or haven’t turned in which can be very frustrating. That aside, you get exactly what you would expect from any Starbucks ☕️????????????

Unfortunately our trip to Starbucks was not like they usually are. We have been loyal Starbucks customers for many years and have always chosen Starbucks because of the friendly staff we are usually greeted by. Today was not the day for Starbucks. Wiktor was extremely rude and as a result we decided against purchasing from Starbucks. You are better than this Starbucks. Let’s hope you can win our business back in the future but for now we won’t be making the effort to get ourselves to a Starbucks.

I’ve never had a bad coffee with Starbucks, I asked for a Medium Caramel Oat Latte…. I got a watery off tasting fluid in my cup, my partner got some fruit toast, they supplied the butter but no knife….. my order was an hours wage for one of them…. At least spend the 2 minutes it takes to make it correctly…. Absolutely frustrating with 0 customer service….

They do the most amazing flat whites consitently and the staff are Polite and helpfull. They also cook the marmite and cheese ciabatta properly.

Much better that starbucks at the H5 in Milton Keynes

Nice pit stop on the way to Oxford. Free parking, relaxing seating area, good service, clean toilet. I wish more healthy vegetarian options.