Rizouq

+44 118 966 8899

117 Wokingham Rd, Reading RG6 1LH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Rizouq

Rizouq Place is a restaurant that specializes in home-cooked desi food. It has received a mix of positive and negative comments from customers, which can help provide insight into its strengths and weaknesses.

One of the strengths of Rizouq Place, as mentioned by a customer, is that they serve great home-cooked desi food. This indicates that the restaurant is able to prepare delicious meals that cater to the taste preferences of its target audience. This is a significant advantage as it ensures that customers will have a satisfying dining experience.

Another strength highlighted by the same customer is the reasonable prices of the food. This suggests that Rizouq Place offers affordable pricing options, which can be appealing to a wide range of customers. Affordable prices can attract more customers and encourage them to visit the restaurant regularly.

The customer also mentions that the restaurant was quick to correct the order when it was wrong. This indicates that Rizouq Place has a good system in place for handling mistakes and ensuring customer satisfaction. Promptly addressing issues and rectifying mistakes is crucial in maintaining a positive reputation and retaining customers.

However, there are also some weaknesses mentioned in the comments. One customer complains about the food being served cold and that the samosa chat was terrible. This suggests that there may be inconsistency in the quality of food preparation and service. Cold food and low-quality dishes can greatly impact the overall dining experience and may deter customers from returning.

Another customer criticizes the portion size and freshness of the food. They feel that they didn't receive enough value for the price they paid. This highlights a potential weakness in Rizouq Place's portion control and quality control processes. It is essential for a restaurant to provide proper portion sizes and ensure that the food is fresh in order to meet customer expectations.

Additionally, a customer expresses dissatisfaction with the service, mentioning that their order was forgotten and the restaurant hung up on them when they called to address the issue. This indicates a significant weakness in customer service and communication. Poor customer service can severely damage a restaurant's reputation and lead to negative word-of-mouth.

Another comment points out that the food was not fresh and that out-of-date kebabs and uncooked burgers were served. This highlights a serious weakness in Rizouq Place's food quality and hygiene practices. Serving expired or uncooked food is unacceptable and can pose health risks to customers.

On a positive note, one customer praises the hygiene and quality of the food. This suggests that Rizouq Place is capable of providing a clean and enjoyable dining experience. Hygiene is of utmost importance in any restaurant and can greatly affect customer perception.

Lastly, a customer recommends the chicken tikka naan lunch deal, indicating that it was delicious and reasonably priced. This shows that Rizouq Place has some successful menu items that customers enjoy. Offering tasty and affordable meal deals can be a strength for the restaurant, as it attracts customers and increases sales.

In conclusion, Rizouq Place has several strengths, including serving great home-cooked desi food, offering reasonable prices, and taking prompt action to correct mistakes. However, it also has some weaknesses, such as inconsistent quality, poor customer service, and food quality and hygiene issues. Addressing these weaknesses is crucial for improving customer satisfaction and maintaining a positive reputation.

Best TL Reviews

Great home cooked desi food! One star knocked off as service could be better, on a few occasions order was wrong but to their credit they were quick to correct. Prices reasonable too.

Food came cold, samosa chat was terrible, for price like that I'd expect more than 2 pieces of lettuce. It didn't taste fresh. Naan so small it's not even worth 2£. Pepsi must be kept in wrong place , it's off. Tortilla chips with two pieces of tomatoes, really?! If I could I give -10. Definitely will never order again. Out of the list. And will not recommend to no one.

Terrible service. They forgot some food of my order. When I called up and told them about it they hung up on me. I then called again to have them hang up again. Terrible service worst I have ever experienced. I then spoke to the manager and asked for a refund for the food that didn’t arrive he said he would process it and never did. Please whatever you do don’t eat here!!! A company like this doesn’t deserve to serve customers.

Very disgusting service, no good customer service as well. Food was not fresh, given out date kebabs, uncooked burger. I would not recommend, they need more staff for cleaning if need so I have number for cleaning service

The most amazing & hygienic food in the town. Loved every bite of it whether it was naan curry or lamb burger.

Highly recommended.

Had breakfast there alo paratha was very good and chane but NEVER order chicken paratha. Chicken paratha had no chicken just alo. Not worth trying chicken paratha because you are charged with more money so just get alo paratha which i thought was good.

Bought three Ferraro Rocher milkshakes, tasted nothing of the type! Just tested and looked like vanilla milkshake

Had the chicken tikka naan lunch deal and it was delicious and a good price.