Rock & Fountain Inn

+44 1639 642681

Ynysgollen/Glynneath Rd, B4242, Aberdulais, Neath SA10 8HN United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About Rock & Fountain Inn

Strengths: 1. Great place for kids: The Rock & Fountain Inn is praised for being the best place for kids. The play area is suitable for all ages and offers lots of activities for children to enjoy.

2. Welcoming atmosphere: Many customers have mentioned that the inn is very welcoming, making it a great place for families or couples to visit.

3. Pleasant surprise: One customer mentioned that they were pleasantly surprised by their visit to the inn. They found the food to be really good, especially the tender steak and homemade chips.

4. Hidden gem: The inn is described as a hidden gem by a customer. They were surprised to find the place quiet with only a few other customers, which made their dining experience even more enjoyable.

5. Helpful staff: There are multiple comments about the staff being amazing and doing everything to make customers comfortable. This reflects positively on the customer service at the inn.

Weaknesses: 1. Cash only: One downside mentioned is that the inn only accepts cash. This could be inconvenient for customers who prefer to pay using other methods, such as card or mobile payments.

2. Limited food options: A comment states that the inn didn't have food available at the time of the visit, except for what was mentioned on the menu. This suggests that the food options may be limited or subject to availability.

3. Mixed reviews on the food quality: While some customers praised the food, others had mixed opinions. One customer mentioned that the food was okay, but not everything was as they would have liked it. Another customer had a negative experience with a frozen lamb shank and a long wait for their replacement order.

4. Slow service: A few comments mention slow service, particularly when it comes to waiting for food. One customer had to wait 38 minutes for their food to arrive and another mentioned that the service was slower due to having only one waitress in a busy restaurant.

5. Cold temperature: One customer mentioned that the entire place was colder inside than outside. This suggests that the temperature inside the inn may not have been properly regulated, which could affect the overall comfort of the guests.

6. Unprofessional appearance: A comment mentions that the waiter had a red face with spots all over, possibly indicating chickenpox, and was wearing merchandise from Gregg, which may have impacted the professional appearance of the staff.

7. Booking error: One customer was unimpressed when they arrived and found out that their booking had not been noted. This suggests a lack of attention to detail and organization in managing bookings.

Overall, the Rock & Fountain Inn has strengths such as being a great place for kids, having a welcoming atmosphere, and serving delicious food. However, the inn has weaknesses including accepting only cash, limited food options, mixed reviews on food quality, slow service, issues with temperature regulation, unprofessional appearance of staff, and occasional booking errors.

Best TL Reviews

Best place for kids! Shame it was cash only, didn't have food but from the menu and what other had it looked lovely. Play area is amazing and suitable for all ages. I had a 1 year old and 8 year old and both had lots to do and enjoy! Would definitely recommend to families or for couples. Very welcoming place!

My wife and I came this afternoon for food, and I have to say we were pleasantly surprised, the restaurant was quiet just us and 3 others. The food was really good the steak was so tender and the homemade chips & lasagne were beautiful. The log fire was a bonus as its so cold out, really surprised how quiet it was the place is a hidden gem

The food was ok.. ish. Not poor quality, just not everything was as I would have liked it. The staff were amazing and did everything to make us comfortable. Watch out for the mixed grill...it's huge..be hungry, very hungry. I will go back.

If anybody likes the rock and fountain in Aberdulais, before today I did too!

My lamb shank arrived 10 minutes after my family's. That was a bit whatever. Sliced into it and it was a still frozen! I waited around 10 minutes by the bar for the waiter. Finally found him, Told him Okay he will take it back and It'll be sorted. Comes back and says I can't have mash cause there's none left and they're making a new one. My family had almost finished at this point. I said OK chips. But I'll have a cheese and brocoli bake since its quicker to cook. OK no problem. 20 minutes goes by, no food. I ask him to put it to go, cause what's the point at this point my family finished ages ago. OK no worries. 10 minutes later I get them in Chinese containers. We stood at the bar for 10 minutes waiting for the bar staff to take our money. I ask if I can have atleast 50% off since I couldn't even eat with my family. The chef says sorry only a pound off. I left the food there and didn't pay. What absolute awful service and food. Thought it was fantastic before. Not anymore ????????

38 mins for the food to arrive. Food was hard or cold. Entire place was colder inside than out and the waiter was red faced with spots all over his face (possibly chicken pox), wearing Gregg merchandise hoodie.

Helpful staff and a lovely meal. Range of good old pub grub. What's more to want.

Delicious

Scrumptious

Amazing

Wonderful

Out of this worlds

Second to none

The best about

The best for miles

Don't eat there done eat anywhere

Go there now and go for the food, plain and simple atmosphere, dreamy delicious nourishing home cooking

Don't listen to me listen to my belly I'm fat lol