The Cafe at The Walls

+44 1244 637721

13 Bridge Place, Lower Bridge St, Chester CH1 1SA United Kingdom of Great Britain and Northern Ireland

Open Today: 08:00 AM - 05:00 PM

Quick Facts About The Cafe at The Walls

The Cafe at The Walls has several strengths based on the comments provided. One of the main strengths is that it serves traditional food at good prices. This indicates that the cafe offers a menu that includes popular and classic dishes, which is likely to appeal to a wide range of customers. Furthermore, the fact that the prices are considered good suggests that the cafe provides value for money, which is always an attractive proposition for customers.

Another strength mentioned in the comments is the welcoming and prompt service. This is an important factor for any cafe or restaurant as good customer service can greatly enhance the overall dining experience. The fact that the service is described as prompt suggests that the staff are efficient and attentive, ensuring that customers are served in a timely manner. This is likely to contribute to overall customer satisfaction.

Additionally, The Cafe at The Walls is praised for its great English breakfast. This signifies that the cafe excels in serving a traditional breakfast that is both delicious and satisfying. Having a standout dish like this can help the cafe to attract customers who are specifically seeking a good breakfast option.

The cafe also benefits from being hidden away just inside the walls near the River Dee, as mentioned in one of the comments. This location may give the cafe a unique and somewhat exclusive feel, making it a destination for those seeking a hidden gem. This hidden quality may also make the cafe more memorable and intriguing for potential customers.

However, there are some weaknesses that can be identified from the comments provided. One weakness is the lack of wheelchair access to the cafe. This is a significant drawback as it may exclude potential customers with disabilities from being able to dine at the cafe. Improving accessibility should be a priority for the cafe in order to make it more inclusive and welcoming to all customers.

Another weakness mentioned is the lack of heating and cold temperature inside the cafe. This is a problem particularly in colder months as it can make the dining experience uncomfortable and unpleasant for customers. Providing adequate heating should be a priority for the cafe to ensure customer comfort all year round.

There are also some mixed reviews regarding the atmosphere and service. One comment mentioned that there was no atmosphere, while another comment criticized the young servers for being on their phones and not focused on providing attentive service. These issues can have a negative impact on the overall dining experience and should be addressed by the cafe to improve customer satisfaction.

Another weakness mentioned is the disappointment with the quality of the milkshake. This suggests that there may be inconsistencies in the preparation and presentation of certain menu items. Ensuring consistency in food and beverage quality is important for maintaining customer satisfaction and positive reviews.

Overall, The Cafe at The Walls has several strengths, including serving traditional food at good prices, providing welcoming and prompt service, and offering a great English breakfast. However, there are also some weaknesses that should be addressed, such as the lack of wheelchair access, the cold temperature inside the cafe, and the need for improvement in atmosphere and service. By addressing these weaknesses, the cafe can enhance the overall customer experience and reputation.

Best TL Reviews

A proper cafe serving traditional food at good prices. Hidden away just inside in the walls near to the River Dee, Cafe at The Walls is a place you should definitely seek out.

It’s a small, cosy cafe situated at the end of old town houses in Lower Bridge Street.

There is short stay parking bay’s near by and blue badge parking. However, there does not appear to be wheelchair access to the cafe.

Very welcoming, prompt service and a great English breakfast to set you up for the day.

Recommended .

Popped in here for a snack after walking by the river. It's dog friendly, which is great. The soup was spicy, and the bacon on the roll was nice. Friendly service.

Just let down that it was cold inside with no heat. I'm sure it will be ideal in the summer

Great little place for breakfast. Especially after a heavy night in Chester like us. Food is lovely and great service

Good friendly services only 7 tables food on the menu had a good range will be going back to try the food next time we go to Chester that is the only reason I have not given it any stars yet only had drinks this time as wee had already had something to eat and it is dog friendly as well

Average, no atmosphere, young servers just on their phones laughing at social media. Food was cooked well, milkshake was just milk not thick with ice cream - disappointing.

Stopped here to grab 2 coffee's to take out, after having 1 sip both went in the bin! After spending £8 for the coffee's (which is more expensive than popular coffee places) it was really disappointing.

Visited on the day of the Chester Marathon around 12ish so may have been busier than usual. It's very small inside so get's very busy as there are only a few tables. It felt a little uncomfortable trying to sit and eat when there was a queue of people snaking out of the door, standing over you as they're waiting to order.

We ordered a baked potato, hot sandwich and two baps and hot drinks. Took a little while to bring the drinks to us but we could tell they were very busy, to the point of being inundated with orders. The waitress did apologise for the wait, even offering to remake the drinks if they were not hot enough but they were fine, especially the cappuccino which was lovely. Food was nice and happy to see gluten free options on the menu. Would return.

The food was excellent quality and nicely cooked. Very pleasant staff. Clean and tidy.