Quick Facts About Midland Kebabs
Midland Kebabs place has received a mix of positive and negative comments, and it is important to analyze these comments to understand the strengths and weaknesses of the establishment.
Starting with the strengths, it is clear that many customers appreciate the quality and taste of the food. The comments mention that the kebabs are "absolutely lovely" and "cooked brilliantly," showing that the food is enjoyable and satisfies the customers' taste buds. The huge portions and nice presentation also add to the positive experience, as it offers value for money and enhances the overall dining experience. The mention of the naan being perfect and the garlic sauce being amazing further suggests that the food is flavorful and well-prepared.
Another strength highlighted in the comments is the quick and on-time delivery service. Customers value promptness when it comes to food delivery, and the positive feedback regarding the quick and hot delivery indicates that Midland Kebabs place delivers on this aspect, ensuring customer satisfaction.
Additionally, the friendly and pleasant behavior of the drivers and staff is mentioned, which can contribute to a positive dining experience. Customer service plays a crucial role in creating a welcoming atmosphere, and the comments suggest that Midland Kebabs place excels in this aspect.
Moving on to the weaknesses mentioned in the comments, one significant drawback is the limited payment options. Midland Kebabs place only accepts cash, and there is no nearby cash point mentioned. This can be inconvenient for customers who prefer to pay digitally or if they do not have cash readily available, resulting in a potential loss of business.
Another weakness is the hygiene rating of 3/5 mentioned in one of the comments. While this does not give a detailed explanation of the hygiene standards, a lower rating can raise concerns among potential customers about the cleanliness and safety of the establishment.
One negative comment mentions missing items from the order, burnt garlic bread pizza crust, greasy food, and unsatisfactory taste and quality of the korma, chips, and nuggets. This indicates a failure in ensuring accuracy in orders and maintaining consistent food quality. Poorly cooked or burnt food can significantly impact the dining experience and leave a negative impression on customers.
Another negative comment suggests that there may be issues with customer service, as the customer mentions attitude when there is a problem with the order. Poor customer service can deter customers from returning and affect the overall reputation of the establishment.
In summary, the strengths of Midland Kebabs place include lovely and tasty food, huge portions, on-time delivery, nice presentation, friendly drivers, and good customer service. However, the weaknesses include limited payment options, a low hygiene rating, potential issues with order accuracy and food quality, and concerns regarding customer service. Understanding and addressing these weaknesses can help Midland Kebabs place improve and attract more satisfied customers.
Best TL Reviews
Absolutely lovely Kebabs..this place has really gone up! Huge portions..well presented..drivers are so nice..on time as always.
Seems like a nice place. Only accepts cash & no cash point close by. 3/5 hygiene rating.
Ordered veg masala and rice with peshwari nan through Uber Eats 29/11/20. Ooh lovely taste. Hot food and quick delivery. Nice portion size and nan was very filling. Lovely tasty food. Thankyou.
I would give it one stars if I could. I was missing an item from my order, the garlic bread pizza crust was burnt and it was full of grease. I also ordered a korma, which is supposed to be a mild curry and this korma was anything but. It was far too spicy and the chicken was dry. The chips were soggy and tasted stale and the chicken nuggets weren’t good either. Will not be ordering from here again.
Order a tikka kebab bbq chicken pizza and chips , they sent me a Donna kebab with a small bit of tikka under it. Which wasn’t very warm almost cold and wasn’t what I had ordered . The chips was also cold. However the bbq pizza was nice .
Foods good service is bad. If there's a problem with your order expect attitude
Ordered mega kebab, it was certainly massive! Lots of meat, cooked brilliantly and the naan was perfect! The chicken on the bone couldn't have been better. Defo recommended and will use again.
Excellent service. We finished a late shift and wanted chips and cheese. The guy was really pleasant and chatty. We asked him to layer the chips and cheese double layer so the cheese was all the way through and he was more than happy to do it.
Food was really nice and cooked fresh. Thier garlic sauce is amazing.
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