Quick Facts About Merchant Fish & Chip Shop Ballymena
The Merchant Fish & Chip Shop in Ballymena has received overwhelmingly positive feedback from customers, highlighting its strengths and weaknesses. In terms of strengths, the shop has been voted the best chippy in 2021, indicating that it has a strong reputation among customers. The quality of food is consistently praised, with customers mentioning the light and crispy fish batter and crispy chips. The prices are also reasonable, making it an affordable option for customers. The staff has been described as friendly, helpful, and attentive, providing excellent service to customers. The cleanliness of the shop is also mentioned as a strength, with customers appreciating the well-maintained and spotless environment.
Another strength of the Merchant Fish & Chip Shop is the portion sizes. Customers have commented on the generous portions, indicating that they feel they are getting good value for their money. The freshness of the food is also mentioned, with customers noting that everything seems to be made to order and not left sitting around. This contributes to the overall positive dining experience at the shop.
However, there are a few weaknesses that have been mentioned in the comments. One customer commented that they would have given a 4-star rating but felt that a member of staff behind the counter was rude to another staff member. This incident, although seemingly unrelated to the quality of food and service, had a negative impact on the customer's experience. Another customer mentioned that the accessibility of the toilet was a concern, stating that it should be located in an area that doesn't require crossing the food preparation area.
In terms of expansion, one customer expressed a desire for the shop to have a presence in Australia, indicating that they would like to see the brand expand internationally. This comment highlights the popularity and positive reputation of the Merchant Fish & Chip Shop, as well as the potential for growth beyond its current location.
In conclusion, the Merchant Fish & Chip Shop in Ballymena has received overwhelmingly positive feedback from customers, highlighting its strengths such as being reasonably priced, offering quality food, providing excellent service, and maintaining a clean environment. The generous portion sizes and freshness of the food have also been praised. However, there have been a few mentions of weaknesses, including a rude staff member and concerns about the accessibility of the toilet. Overall, the shop has a strong reputation among customers and potential for expansion.
Best TL Reviews
Can understand why this was voted best chippy in 2021. Reasonably priced, quality food. Really enjoyed their smoked haddock supper and the sausage supper lunch special with curry sauce. Wish you had a shop in Australia ????
Best Fish & Chips I have ever had, the fish batter was light and crispy, crispy chips , great service from a great team who are pleasant and helpful, I sat in and the food was fresh cooked and well presented ????????
Absolutely beautiful food, the staff were friendly and helpful. The place was very clean. Highly recommend you call in for a bite to eat.
O my god excellent doesn't begin to say how great this place is food was fantastic, place is spotless and staff are a well oiled machine really helpful and friendly.
I will definitely be making a return visit.
I would have given it a 4 but the behind the counter was rude to a member of staff as I needed the toilet. I didn't ask I knew where it was though, the staff shouldn't be penalised for me needing the toilet! W toilet should more accessable in an area that don't have to cross the food prep area.
Bedt chip shop by far in Ballymena if not Northern Ireland!
Excellent service staff so friendly and attentive. Food delicious. Will be back thankyou.
We stopped here specifically for fish and chips, we were traveling from further north back to Dublin and searched for options on Google Maps. We were not disappointed! Huge portions and super fresh! You order at the counter and they bring it to you when ready, everything seemed like it was made to order and not sitting around. It is a small restaurant, we went at an odd time and there were 2 other people eating, so I'm not sure if there are busier times to account for.
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Merchant Fish & Chip Shop Ballymena Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Kids' menu
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Quick bite
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 02:00 AM - 09:00 PM |
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| Tuesday | 02:00 AM - 08:00 PM |
| Wednesday | 02:00 AM - 09:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 08:00 PM |
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Location
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