Crown & Anchor Public House

+44 1708 867774

43 High St, Aveley, South Ockendon RM15 4BB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Crown & Anchor Public House

The Crown & Anchor Public House, based on the comments provided, has both strengths and weaknesses. In order to provide a comprehensive analysis, we will examine these aspects in detail.

One of the strengths of the Crown & Anchor is the friendly and welcoming atmosphere, as mentioned by multiple commenters. Paul, the owner, is described as a gentleman who makes everyone feel at home. This kind of hospitality fosters a sense of community and encourages patrons to return. Additionally, the bar staff is commended for being great and friendly, contributing to a positive and enjoyable experience. This friendliness and warmth can be a strong draw for customers.

Another strength that is highlighted is the nice atmosphere of the pub. This suggests that patrons feel comfortable and at ease when visiting, which can enhance the overall experience. The lively locals who enjoy a good time add to the energetic and vibrant ambiance described. This can certainly attract individuals looking for a lively social scene.

In terms of weaknesses, one recurring issue is the frequent shortage of various drinks. The commenters highlight the lack of beer, whisky, gin, diet coke, diet tonic, and cider, among others. This is a significant problem for any establishment, as it not only disappoints customers but also affects sales and profitability. This issue suggests a lack of proper inventory management and may stem from ineffective communication within the management team. The commenters express concern that the management does not seem to care about this problem, which is especially frustrating for loyal and paying regular customers.

Furthermore, there are complaints about the owner, Brandon, and his lack of attentiveness towards customers. He is criticized for being constantly on his phone instead of serving customers and creating a friendly atmosphere. This behavior can negatively impact the pub's reputation and detract from the overall experience. Engaging with customers and providing quality service should be a priority for any pub, especially in a local village setting where a sense of community is crucial for success.

There is also a comment about the Crown & Anchor previously being filled with undesirables, such as "crackheads." Although the comment mentions a change in ownership, the commenter indicates that the issue persists. This raises concerns about the pub's ability to maintain a safe and pleasant environment for its customers. Such negative associations can deter potential patrons from visiting.

Lastly, there is a complaint about children being present in the pub, which is deemed illegal. While the context and details are not provided, it suggests a lack of adherence to legal regulations or guidelines. This is a serious concern as it can pose risks to both the children and other patrons, as well as potentially causing legal problems for the establishment.

In conclusion, the Crown & Anchor Public House has strengths in terms of its friendly atmosphere, welcoming staff, and enjoyable ambiance. However, it faces several weaknesses, including persistent shortages of drinks, concerns about the owner's behavior, the presence of undesirables, and potentially illegal practices. These issues need to be addressed in order to improve the overall customer experience and ensure the long-term success of the pub.

Best TL Reviews

Good friendly pub paul is a gentleman makes everyone feel at home and welcome love my local and the Guinness is like ice cream ???? ????????

Continually running out of beer, whisky, gin, diet coke, diet tonic, cider, should I continue? The list is not limited...

Such a shame that the management do not care about this establishment nor their paying regular customers...

A pub is a business but it is also a haven, a way of life, a social scene, a happy place. The people who supposedly run this place couldn't give a flying F*** and that is not the attitude needed for a local village pub. Step up or bale out, don't let this local go to rack and ruin because you are unable to provide a proper service.

drank in pub for years but it has gone downhill. No beer Tuesday very common often run out of my beer. Brandon needs to stay off his phone and actually serve customers and smile maybe would give better atmosphere.

Nice pub. Friendly staff. Have drunk here for years

Great bar staff,l and nice atmosphere.

The Crown & Anchor is a cracking pub to visit as long as you don't mind things getting loud every now and again. The locals are lively and enjoy a good time.

Used to be full of crackheads, changed owners, still full of crackheads.. wipe your feet when you leave.

Awful place to go... Continuasly out of drinks, kids in the pub which is illegal, plus the owner was extremely rude to customers...Do not recommend it... If you want a place to have fun with your friends go somewhere else...