Quick Facts About Royal Fish & Chips
Strengths:
1. Good and tasty fish and chips.
2. Decent portion sizes.
3. Halal options available.
4. Cheap and good curry sauce and sides.
5. Friendly and helpful staff.
6. Clean toilets.
Weaknesses:
1. Dirty and tired place.
2. Tables left uncleared for long periods of time.
3. Considerable waiting time for food.
4. Restaurant was very quiet.
5. Burger bun was microwaved, making it floppy and chewy.
6. Burger patty was deep-fried.
7. Chips had a starchy texture.
8. Fish had a light batter and lacked flavor.
9. Slush tasted watered down and lacked taste.
10. Restroom upstairs had a non-functioning tap.
11. Staff argued loudly during the visit.
12. Unpleasant older owner.
13. Accusations of theft from one of the owners.
14. Better quality places available nearby.
15. Saveloy caused stomach issues for one customer.
The Royal Fish & Chip shop has its strengths and weaknesses, as indicated by the comments provided. On the positive side, the fish and chips themselves are described as good and tasty, and the portion sizes are decent. The option for halal food is also appreciated by some customers. The curry sauce and sides are cheap and of good quality, contributing to the overall satisfaction with the food. Additionally, the customer service is praised for being friendly, helpful, and attentive. The availability of seating, both downstairs and upstairs, is also highlighted, along with the cleanliness of the toilets.
However, several weaknesses are also pointed out in the comments. The shop is described as dirty and tired, with tables left uncleared for extended periods of time. This lack of cleanliness is a major concern for customers who prefer a hygienic dining environment. The considerable waiting time for food is another drawback, especially considering the quietness of the restaurant at the time of the visit. While the freshness of the fish may be attributed to the cooking time, the wait is nonetheless perceived as a negative aspect.
Some specific food items receive mixed reviews. The burger bun being microwaved makes it floppy and chewy, which is not desirable. The deep-fried burger patty may not appeal to all customers, as it adds an extra level of grease to the dish. The chips are described as having a starchy texture, resembling mogo chips but not as good. The fish, although having a light and airy batter, is criticized for lacking flavor. The slush is also disappointing, being watered down and lacking taste.
The condition of the establishment is another weakness, with multiple issues mentioned. The non-functioning tap in the upstairs restroom reflects poor maintenance. Furthermore, the presence of staff arguments during the visit is unprofessional and can negatively impact the dining experience. The comments also mention an unpleasant older owner who accused a customer of theft. Such behavior is unacceptable and can deter potential customers from returning.
In comparison to other nearby establishments, the Royal Fish & Chip shop falls short in terms of quality. Customers suggest there are better places within a short walk that offer cleaner premises and arguably better quality ingredients. This indicates that the Royal Fish & Chip shop may struggle to stand out in a competitive market.
In conclusion, the Royal Fish & Chip shop has some strengths in terms of its food quality and friendly customer service. However, its weaknesses, such as cleanliness issues, long waiting times, and unpleasant encounters with staff, raise concerns. The mixed reviews of specific food items and comparisons to nearby establishments further contribute to the overall assessment of the place. Improvement in cleanliness, service, and food quality could significantly enhance the overall customer experience.
Best TL Reviews
Fish snd chips itself is very good and tasty and decent portion although have had bigger.
The place is quite dirty and tired, tables left uncleared for ages.
Food also took considerable amount of time to arrive and restaurant was very quiet. However that does mean fish was cooked fresh. Curry sauce and sides all cheap and good.
I came here from London thinking I won't find anything to my liking. I got the king size burger. And it was really good and the amazing thing it was halal. Me and my friends were struggling to find a good store after we went to adventure Island. The cod fish or from what my friends were saying was pretty good but was anticipating a bit more flavour. The customer service was really good. I came here 10 days ago around the 2nd of July.
If you want good, decent food and a good price this is your place, plus its Halal too, staff were rushed off their feet but the quality of the food and speed wasn't compromised its only like a mile away from the sea front in the town centre, plus plenty of parking few minutes away from the restaurant, toilets were very clean too, there is seating downstairs and upstairs went during the busy lunch hour and still plenty of seating, staff are nice and friendly and helpful too.
They microwave my burger bun so it was extra floppy and chewey...burger patty was deep fried. Chips were ok. This place is far below the quality of any other in Southend. In addition to the poor food, the staff spent my whole stay loudly arguing. I ate it, but it wasn't good and I won't be back.
Went here today in the middle of heavy rain. I was swiftly handed a tissue to clean my glasses as soon as I arrived and the owner was all smiles for everyone (other customers, as well as just me) with very attentive, warm, welcoming and friendly customer service. Made for a very comfortable dining experience. If I lived locally I would come back just for this reason.
My fish and chips were just the right size and surprisingly served on a beautiful floral tray…of course with a brilliant smile.
The batter of the fish was very airy and light.
Recommended.
The Royal Fish & Chip shop...
The shop itself was not as clean as it could have been with food left on the table next to us and not been cleaned up.
The restroom upstairs tap was also none functioning.
And someone (staff) started smoking... something while were were sat inside eating... Very unprofessional.
Onto the food:
The chips had a very starchy/potatoey texture. Almost like mogo chips if you have ever had them before but not as good.
The Fish was okay, very light batter and practically no taste.
We also tired the slush which tasted very watered down and lacking any taste.
The worst part was the saveloy which may not have been prepared correctly as it went through my friend who had it and needed the restroom within a few minutes.
Based on this experience, it is hard to recommend this place whilst there are better places just a short walk away which are cheaper and offer a cleaner place to eat and arguably better quality ingredients.
One of the two owners the older guy is very unpleasant. The younger owner is lovely and very friendly with great customer service.
We was regular customers there as food is reasonably priced until one of my friends got accused of taking the tip money by the older owner.
Nice family Fish and chip joint. Had a very nice luch time snack. They are very friendly and nice staff had plenty of space to eat in as have a secondary seating area upstairs. They are competitively price for the coastal area but they offer OAP discounts for customers. Great tasting fresh fish excellent chips. Cant go wrong if you are in the mood for Fish and Chips will not be dissappointed.
Place Pictures
Royal Fish & Chips Info
Amenities
Service options
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Delivery
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Takeaway
Highlights
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Great tea selection
Offerings
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Coffee
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Late-night food
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 11:00 PM |
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| Tuesday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 11:00 PM |
| Thursday | 11:00 AM - 11:00 PM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 11:00 PM |
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